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Problems after installing new MSI Z87 G65 Mainboard. Please Help?

Hi. Let em first say I am a complete noob when it comes to this stuff. I installed the following new hardware in to my old desktop:

MSI Z87 G65 Gaming Mainboard
Intel Core i5-4670K Haswell 3.4GHz LGA 1150
ASUS NVIDIA GeForce GTX 650 2GB GDDR5 Graphics Card
16gb Corsair Vengeance DDR3 1600

I kept the following in there:

Samsung 560GB Hard Drive
DVD drive
OS Vista 64 bit

My problems began immediately after installing the new hardware. The system would not boot up with the OEM Vista disk in the drive until I removed one of the 8GB ram sticks and left just one in DIMM slot 2. After finally getting that to boot I did a clean install with the Vista disk. I then had to have a friend come over and install drivers (i don't know how he did it) after the motherboard drivers disk would not work. After about 3 hours of tinkering he was able to connect me back to the internet. Now my computer runs slower, windows updates won’t install, the computer won’t fully shut down after i select shut down the screen goes black and computer remains on, I can't install Microsoft office using the disk i have, Xfinity broadband has slowed way down. It's just running like crap now. I also keep getting various error messages when doing things. Any suggestions on what’s wrong? Where should i begin in troubleshooting this issue? Is it because i'm running Vista? Bad motherboard? Please help.
23 answers Last reply Best Answer
More about problems installing msi z87 g65 mainboard
  1. Do yourself a favor. Ditch Vista. It was trouble from the day it hit the shelves. Get Win7 or (if you can stand the interface) Win8. It'll set you back another $90 to $100, but it will be worth it.
  2. Update: After reading a few other forums of similar questions on this site I did the following: Ran chkdsk which made my system run extremely faster but still didn't fix the shutdown problem. Ran CCleaner which helped. Defrag on the HD. I also updated the BIOS with a USB flash drive. All these things got my system running the way I expected it too. However I guess the only problem now is that my computer won't power down all the way. I even tried shutting down in Safe Mode and the same problem. It's like the Motherboard just stays on running. I checked all the connections and they're fine. What am I missing? Is it a bad connection on the board?
  3. Best answer
    theres nothing wrong with vista but its out of favor.. this new stuff don't have much if any support for it vista works real well on older systems and I liked it better then 7 Microsoft did a good job fixing vista but your better off getting a latter os.. if you look at some boards updates eaven 7 don't get the support as the newer 8 will.. some things on my z87 are not supported with 7 but are with 8.. its all in order to get you off the old os's and for you to but the newer one we all know how Microsoft is and they made deals so that unless you run there latest os you don't get its full features cause if your not buying there new software there not making money and that don't sit right with bill.. so if you want it to work fully you will more than likely need 7 or 8
  4. junkeymonkey said:
    theres nothing wrong with vista but its out of favor.. this new stuff don't have much if any support for it vista works real well on older systems and I liked it better then 7 Microsoft did a good job fixing vista but your better off getting a latter os.. if you look at some boards updates eaven 7 don't get the support as the newer 8 will.. some things on my z87 are not supported with 7 but are with 8.. its all in order to get you off the old os's and for you to but the newer one we all know how Microsoft is and they made deals so that unless you run there latest os you don't get its full features cause if your not buying there new software there not making money and that don't sit right with bill.. so if you want it to work fully you will more than likely need 7 or 8


    Thanks for the info. So it looks like I need to update to 8 then. I'll do that. But will that fix the shutdown problem? Or does it sound like more of a hardware thing.
  5. looked over at msi on your board and did not see xp or vista so your sending bill a check soon it looks like
  6. But will that fix the shutdown problem? Or does it sound like more of a hardware thing.

    don't know , but you need to do the os seeing thers no board suppote for vista and that my resolve the issues. this is why with my z87 I went to 7 due to the things that are not supported under 7 are things I did not feel I would use any time soon and I had a copy laying around that I got for something else that I did not use on it .
  7. Ok so i'm sending Bill the check. I'll be upgrading to 8 and hopefully everything will work out. Thanks again. I'll post back here and mark yours as the solution if this works.
  8. if you post back to this thread i'll keep it tracked?

    right now it may be something not supported under vista is trying to run and cant and maybe causing your issue seems like the os upgrade is a good start on that.
  9. What PSU do you have (make and model)? Is it listed as Haswell-compatible?
  10. norsestar said:
    What PSU do you have (make and model)? Is it listed as Haswell-compatible?


    I left the same one in there from when i bought my computer from Dell. (I have an XPS 630I Desktop by the way). The make and model number for the PSU is a DELL H750E-01 with a max of 750W. I'm not sure if it's Haswell-compatible. How would i check this?
  11. I don't see anything that says for sure, but I'd guess if it's old it probably isn't Haswell-compatible. You might try borrowing a Haswell-compatible PSU from a friend or buying one. I don't know a real test, but given the trouble other people have had with Haswell and PSUs it sounds like you're testing it now and it's failing...
  12. looks like it should be plenty heres a toms link with a picture of the specs.

    http://www.tomsguide.com/us/dell-xps-630,review-1064-3.html

    but then theres a ? of who makes it and there quality... but still vista is not good for todays boards also don't forget 32 bit will not support all that memory it limited but it should still run.
  13. Haswell-compatible ? is that like sli or crossfire compatible? really what does that mean my haswell runs fine on this psu and I cant find any were it says its haswell compatible. [seasicksonic x850]

    but I must agree it seems to be an old unit and may be ready to fail looking at that link I sent it s 6 years old that's been good service but now your stretching it a bit . if that old you really needed to do a fresh one ...
  14. norsestar said:
    What PSU do you have (make and model)? Is it listed as Haswell-compatible?


    Yep that's exactly the PSU i have in the pic. I'll test the PSU theory after i update the OS
  15. woops my post came in a head of yours sorry
  16. heres what I found on that haswell psu thing and I bet it was the c1 stepping boards that this came up to start with now there c2 there should be no issues [??]

    http://techreport.com/review/24897/the-big-haswell-psu-compatibility-list
  17. Update: I dumped Vista and installed Windows 8.1. This significantly improved the performance of my computer and worked well with the new mobo. I have no complaints now except that this didn't fix the problem of my computer not shutting down. The monitor still goes black after shutdown reading "no signal" but the mobo continues to stay on. So i will be purchasing a newer psu and see if that fixes the problem. I'll update again in a few days.
  18. so good for you I been waiting for your reply on this and figured that may have been the issue --- I just came off of vista and liked it but seen theres little to no support for it on this new stuff glad it helped
  19. junkeymonkey said:
    so good for you I been waiting for your reply on this and figured that may have been the issue --- I just came off of vista and liked it but seen theres little to no support for it on this new stuff glad it helped


    Yeah thanks a lot i really appreciate the help. I still have the nagging shutdown issue. I've been reluctant to try the new psu test to see if that fixes it because i'm not completely convinced that's what's causing the problem. From what i've read on the subject I don't see anywhere that it's causing computers to not shutdown all the way. But anyway i'm out of options so i'll be testing the psu and post here again after.
  20. you may look at your error reports and see if a program/hardware is hanging and preventing the shutdown or if theres a processes not stopping .. is the psu a new one or one your reuseing ??
  21. junkeymonkey said:
    you may look at your error reports and see if a program/hardware is hanging and preventing the shutdown or if theres a processes not stopping .. is the psu a new one or one your reuseing ??


    the psu is one i'm reusing. But I'm not sure that's what's causing the problem. Do you know how i would check error reports to see if it's a program? I don't know much about computers.
  22. I don't know about windows 8 but like with vista and 7 you look in the event viewer or in the reliability center

    Windows key + W then type event viewer. It'll appear in the results.

    http://www.techrepublic.com/blog/windows-and-office/investigate-problems-when-they-occur-with-windows-8s-reliability-monitor/
  23. Great news. My computer is shutting down normally and everything runs smooth now. I installed and ran live update 6 and installed all the updated drivers for my mobo and it now works like a well oiled machine. I didn’t need to change the psu. Thanks to junkeymonkey for the help fixing this issue – I simply needed to update the OS and everything’s good. Hope this helps others with the same issues.
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