random lock-up no bsod 64bit

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lurkchan

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May 19, 2014
4
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4,510
i recently put together a new desktop, but it has been locking-up on me seemingly at random. there is no BSOD, it just becomes unresponsive, and if there is audio going on when it freezes it just blurts out an annoying constant noise. i have to reboot it through holding down the power button when this happens.

my computers specs:
intel i7-4770k
MSi z87-GD65 mobo
8 gb ddr3 ram (g skill) x2 4 gb sticks
x2 geforce GTX 760 running SLI
750w PSU
1 250 gb SSD
1 1TB HDD

i have updated all of the drivers, bios, and windows 7. i have ran ccleaner registry several times in a row, at several different times - it fixes many errors, though at present there are none.

i thought maybe the RAM was not seated correctly, and when i took one of the sticks out the computer was running fine for a couple of days without issue - i sent the RAM back and got a replacement, since when i switched sticks the computer froze instantly. however, the computer has still locked-up in the same fashion regardless of which RAM sticks i have in it now. i have ran the memory tests for a day or so, and found no errors. i have also tried changing which slots the sticks are in (the mobo guide said i should seat them in DIMM2 and DIMM4 for a 2 stick setup, so that is how it is arranged) but it doesn't seem to affect anything.

i also verified the windows files, and they are all intact, no corruption. i then thought perhaps the PSU wasn't enough, so i took out one of the GPUs. however, it has still locked-up. i thought then maybe things were overheating, but everything sits at about 35 degrees, only going up to about 50 or so during intensive gaming - seems normal.

i checked event viewer, and it has a critical kernel-power error 41 (63) each time it freezes. typically the computer will freeze once i open up a live stream on twitch.tv through firefox nightly, but it can happen while idling as well. i started the computer up in safe mode with networking, and it seemed to run fine. it's very annoying that the desktop will run for hours at a time with or without safe mode, and then just randomly locks-up.

i'm at my wits end on what could be wrong. i fear it might be the mobo itself, which would be a huge pain to replace. i'm not exactly sure though. what else can i try, or what more information can i supply to help figure out this issue?

thanks for reading, i hope you can help.



 
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lurkchan

Reputable
May 19, 2014
4
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4,510


the RAM is G.Skill Ares Series 8GB (2 x 4GB) DDR3-1600 Memory.

i did have the XMP profile enabled, but checking again after your post it was disabled. i've enabled it again, so i'll see if it locks-up again. would be nice if that was the issue.

thanks for the reply.
 
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lurkchan

Reputable
May 19, 2014
4
0
4,510
still locked-up after setting the new profile.

this is what event viewer is telling me:

Log Name: Application
Source: Microsoft-Windows-Search
Date: 5/21/2014 1:10:30 AM
Event ID: 3036
Task Category: Gatherer
Level: Warning
Keywords: Classic
User: N/A
Computer: therese
Description:
The content source <csc://{S-1-5-21-2215868303-3901048104-1868956040-1000}/> cannot be accessed.

Context: Application, SystemIndex Catalog

Details:
The URL was already processed during this update. If you received this message while processing alerts, then the alerts are redundant, or else Modify should be used instead of Add. (HRESULT : 0x80040d0d) (0x80040d0d)

Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Search" Guid="{CA4E628D-8567-4896-AB6B-835B221F373F}" EventSourceName="Windows Search Service" />
<EventID Qualifiers="32768">3036</EventID>
<Version>0</Version>
<Level>3</Level>
<Task>3</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2014-05-21T05:10:30.000000000Z" />
<EventRecordID>9710</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>Application</Channel>
<Computer>therese</Computer>
<Security />
</System>
<EventData>
<Data Name="ExtraInfo">

Context: Application, SystemIndex Catalog

Details:
The URL was already processed during this update. If you received this message while processing alerts, then the alerts are redundant, or else Modify should be used instead of Add. (HRESULT : 0x80040d0d) (0x80040d0d)
</Data>
<Data Name="URL">csc://{S-1-5-21-2215868303-3901048104-1868956040-1000}/</Data>
</EventData>
</Event>

Log Name: Application
Source: ISCTAgent
Date: 5/21/2014 1:10:23 AM
Event ID: 1000
Task Category: ISCT Agent Service
Level: Warning
Keywords: Classic
User: N/A
Computer: therese
Description:
ISCT - CAgentService::AgentServiceInit NetDetect is now disabled since this is not a mobile platform
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="ISCTAgent" />
<EventID Qualifiers="0">1000</EventID>
<Level>3</Level>
<Task>1</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2014-05-21T05:10:23.000000000Z" />
<EventRecordID>9688</EventRecordID>
<Channel>Application</Channel>
<Computer>therese</Computer>
<Security />
</System>
<EventData>
<Data>ISCT - CAgentService::AgentServiceInit NetDetect is now disabled since this is not a mobile platform</Data>
</EventData>
</Event>

Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 5/21/2014 1:10:18 AM
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (2)
User: SYSTEM
Computer: therese
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>2</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000002</Keywords>
<TimeCreated SystemTime="2014-05-21T05:10:18.793204000Z" />
<EventRecordID>22415</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>therese</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BugcheckCode">0</Data>
<Data Name="BugcheckParameter1">0x0</Data>
<Data Name="BugcheckParameter2">0x0</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">false</Data>
<Data Name="PowerButtonTimestamp">0</Data>
</EventData>
</Event>

Log Name: Application
Source: ISCTAgent
Date: 5/21/2014 1:04:55 AM
Event ID: 1000
Task Category: ISCT Agent Service
Level: Warning
Keywords: Classic
User: N/A
Computer: therese
Description:
ISCT - CAgentService::AgentServiceInit NetDetect is now disabled since this is not a mobile platform
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="ISCTAgent" />
<EventID Qualifiers="0">1000</EventID>
<Level>3</Level>
<Task>1</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2014-05-21T05:04:55.000000000Z" />
<EventRecordID>9643</EventRecordID>
<Channel>Application</Channel>
<Computer>therese</Computer>
<Security />
</System>
<EventData>
<Data>ISCT - CAgentService::AgentServiceInit NetDetect is now disabled since this is not a mobile platform</Data>
</EventData>
</Event>
 
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