Wireless receivers and motherboard USB ports

neale1991

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May 20, 2014
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I have a new PC that a friend built for me, I've noticed that the wireless receivers for my keyboard, mouse and wifi aren't working properly when plugged into any USB ports (front or back, 2.0 or 3.0). The range for the keyboard/mouse is awful and wifi connection is very slow if it connects at all.

However, all peripherals work correctly when plugged into a powered USB hub, the range for keyboard/mouse is huge and internet/download speed is fantastic.

Everything is up to date and installed correctly. Having lurked the forums for a few days, I believe the USB ports aren't getting enough power and have been advised by said friend to return the motherboard for a replacement. Any ideas before I do this? Thanks

OS - Windows 8.1
Case - Bitfenix Prodigy-M
PSU - Corsair CX500
Mobo - Asus H81M-Plus
CPU - Intel Core i5-4440 3.10GHz
RAM - Corsair Vengeance 8GB (2x4) DDR3 1600
HDD - Seagate Barracuda 1TB
GPU - MSI R6850
 

neale1991

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May 20, 2014
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4,510

Updated first post with specs

 

neale1991

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May 20, 2014
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Having spoken to Asus and the seller, I sent the motherboard back and received a replacement. However i'm still experiencing the issue. Unless i'm unlucky enough to have two faulty ones in a row i'm at a complete loss. Any ideas anyone?
 

Hjgrove

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Dec 8, 2013
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Hi there,
The motherboard doesn't seem to be the issue...
Are you installing the drivers CD that came with your motherboard?
 

neale1991

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May 20, 2014
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Yeah, I've installed from the CD and all drivers etc are up to date. Spoken to a repair shop today who guess it may be a faulty PSU so i'm going to let them take a look at it.