My external hard drive was dropped on the floor and my computer does not recognise it at all. operating lights come on but nothing happens. Is there any way I can retrieve the photos and files. If I cannot will a computer fix it company be able to do it????
fix a dropped external drive
- Thread starter KezzG
- Start date
Solution
- Mar 16, 2013
- 171,329
- 17,830
- 184,590
It could be many things.
1. The external enclosure could be broken. Take the drive out and connect it via a USB cable or dock and see what happens. Or connect it internally in a desktop PC.
2. The drive itself might be dead. If after trying #1 it is still not recognized, you may be out of luck. Any data recovery company will be expensive.
1. The external enclosure could be broken. Take the drive out and connect it via a USB cable or dock and see what happens. Or connect it internally in a desktop PC.
2. The drive itself might be dead. If after trying #1 it is still not recognized, you may be out of luck. Any data recovery company will be expensive.
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