My Razer carcharias will not pick up any mic audio for xbox 360 help

when ever i play xbox i try to use my mic on my razer carcharias and it will not pick up any sound at all i tried unplugging everything i tried cleaning the chat cable but it still wont work HELP!!
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More about razer carcharias pick mic audio xbox 360
  1. xbox one? if its xbox one it needs to be a 4 pole plug to use chat
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