HIS HD 5850 iCooler V 1GB fan spinning but no display

DeadM8 · May 21, 2014

Hi, I have recently purchased a new graphics card, the HIS HD 5850. I have plugged it into the motherboard and attached both power supplies to a 6 pin splitter, which originally came from a 6 pin cable from the power supply. The fan spins, but no there is no display on my monitor. Here are my specs:
Motherboard: GigaByte GA-78LMT
New graphics card: HIS HD 5850 iCooler V 1GB (256bit) GDDR5 PCIe (DirectX 11/ Eyefinity)
Old graphics card: AMD HD 6450
PS: 500W

Thanks

EDIT: I think the power supply has something to do with it. When I run the card without the 2 six pin cables plugged into it, the fan runs very quickly. However, when I plug the six pin cables in, the fan slows down, and the card starts to heat up.

swifty_morgan · May 21, 2014

what power supply?

DeadM8 · May 21, 2014

swifty_morgan :

I'm not completely sure. This is what I could see on the sides of it, without taking it out the case:
cic atx 12v model 500UB

swifty_morgan · May 21, 2014

looks like it isn't very good.

DeadM8 · May 21, 2014

swifty_morgan :

Ok, what do you suggest?

swifty_morgan · May 21, 2014

quality name brand with around 40 amps on the 12v rail. key word........ quality.

from your description above it sounds like there's not enough power being supplied.

DeadM8 · May 21, 2014

swifty_morgan :

Ok, thank you very much. Do you have any idea how much it would cost? I don't have a very big budget at the moment, so a cheaper one would be preferable.

swifty_morgan · May 21, 2014

if you buy cheap you get what you have.

what kind of budget?

DeadM8 · May 21, 2014

swifty_morgan :

That's the problem. Very low. Under £50 if possible. I could just replace it with my old graphics card and save up a bit. What do you think about this one? I could possibly stretch to this: http://www.ncixus.com/products/?usaffiliateid=1000031504&sku=59615&vpn=P1550SXXB9&manufacture=XFX (I'd find a UK seller obviouly)

swifty_morgan · May 21, 2014

that's a better one.

DeadM8 · May 21, 2014

swifty_morgan :

And it would do the job fine?

swifty_morgan · May 21, 2014

it should, yes.

is the card you purchased brand new or used?

the power supply. normally I would get a PS that has 2 2+6pin pci-e adapters on it. some of the more powerful cards need to connectors. if you buy a new supply now why not be a little more prepared for the future?

DeadM8 · May 21, 2014

swifty_morgan :

It's not new, no. I have contacted the seller, and he has informed me that the card was working perfectly with him, and once I had given him some more information, he can to the same conclusion as you, that the power supply was inadecuate.

swifty_morgan · May 21, 2014

used cards and used card salesmen....................... could be BS too. the card is so old it probably has 200,000m miles on it. was it in a sealed box when you got it?

DeadM8 · May 21, 2014

swifty_morgan :

No, but the advertisement stated that it had had light usage. I am inclined to believe him on this case. Also, he was selling his whole system, so I don't think it was fraudulent. Do you think this would work? http://www.antec.com/product.php?id=706410&fid=5022038&lan=nz

swifty_morgan · May 21, 2014

it's one of those border line PS for me. better than what you had and I would use it if necessary.

DeadM8 · May 21, 2014

swifty_morgan :

By using this and the information provided by the seller, the graphics card now works on medium to high settings. This is because if you do this, the card requires 50W less.

DeadM8 · May 21, 2014

These are the steps I took to get the card to work. This setup is still not optimal, but will allow me to play games on medium to high settings until I get a new PSU.

1) Boot Windows using motherboard graphics. In windows, change the resolution to 800x600 then shut down the PC.

2) Disconnect cables from motherboard graphics as these WILL override your graphics card.

3)Boot PC with only a connection from DVI or HDMI on graphics card to your TV or Monitor

4)If your PSU is giving enough power to your graphics card, your PC will boot.

5)If you don't see a picture, switch between DVI and HDMI without restarting PC. DO NOT use the motherboard graphics.

6) Once in Windows, set your resolution to as high as possible.

swifty_morgan · May 21, 2014

that's BS because you should be able to run the card at your monitors resolution./ you better hurry up and get a power supply before your chance to return the card disappears.

DeadM8 · May 21, 2014

swifty_morgan :

Once Windows is booted up again, I can download the drivers and put the resolution at the monitor's resolution. For me, it is 1366x768. Games seem to run fine, and the card is not getting hot.

HIS HD 5850 iCooler V 1GB fan spinning but no display

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