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Samsung ML-2851nd Printer - Secondary tray issues

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  • Printers
  • Laser Printer
  • Business Computing
  • Samsung
Last response: in Business Computing
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May 21, 2014 8:02:18 AM

I am having issues printing from a secondary tray on a small laser printer. Please help!

More about : samsung 2851nd printer secondary tray issues

May 21, 2014 8:03:34 AM

Apparently it didn't save my issue -

I have a Samsung ML-2851nd printer connected to a home-built PC running XP SP3. This printer has the optional 250 page secondary tray attached. In tray 1 (printer primary) I have standard letter paper. In the additional tray 2 legal paper. No matter what I try, this printer wont print from the add-on tray. I have newer Samsung printers in our fleet set up with the same secondary tray, and with the built in software, you can "hard-wire" it to know exactly what paper you have in each tray, and it prints accordingly. In the case of the printer I am having issues with, you can't do this with the built in software. Even if I try to use the manual feed tray, it doubles up, pulling the legal page from the manual feed, and a letter sized paper from tray 1. Anyone have any suggestions?
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May 21, 2014 4:03:18 PM

check printer driver properties if tray 2 is enabled
also check the cable connection between printer and tray 2

hope it help
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