cwnep.sys BSOD error

gpsweaver

Reputable
May 21, 2014
3
0
4,510
Hi Team,
Getting system service exception error. please find BSOD analysis as below
Primary Analysis

Crash Dump Analysis provided by OSR Open Systems Resources, Inc. (http://www.osr.com)
Online Crash Dump Analysis Service
See http://www.osronline.com for more information
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.18229.amd64fre.win7sp1_gdr.130801-1533
Machine Name:
Kernel base = 0xfffff800`02c68000 PsLoadedModuleList = 0xfffff800`02eab6d0
Debug session time: Mon Apr 28 04:00:03.516 2014 (UTC - 4:00)
System Uptime: 1 days 20:20:05.272
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff880048c4a86, Address of the instruction which caused the bugcheck
Arg3: fffff8800a10e390, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------

TRIAGER: Could not open triage file : e:\dump_analysis\program\triage\modclass.ini, error 2

EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at "0x%08lx" referenced memory at "0x%08lx". The memory could not be "%s".

FAULTING_IP:
cwNep+aa86
fffff880`048c4a86 8b4104 mov eax,dword ptr [rcx+4]

CONTEXT: fffff8800a10e390 -- (.cxr 0xfffff8800a10e390)
rax=fffff8a003f34c72 rbx=fffff8a00190d1f0 rcx=0000000000000000
rdx=0000000000000030 rsi=0000000000000000 rdi=0000000000000000
rip=fffff880048c4a86 rsp=fffff8800a10ed70 rbp=fffffa800718d060
r8=0000000000080004 r9=0000000000000000 r10=0000000000000000
r11=fffff8800a10ee10 r12=0000000045579864 r13=fffff8a011d15000
r14=0000000000000001 r15=0000000000000030
iopl=0 nv up ei ng nz na pe nc
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00210282
cwNep+0xaa86:
fffff880`048c4a86 8b4104 mov eax,dword ptr [rcx+4] ds:002b:00000000`00000004=????????
Resetting default scope

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT

BUGCHECK_STR: 0x3B

PROCESS_NAME: communicator.e

CURRENT_IRQL: 0

LAST_CONTROL_TRANSFER: from 0000000000000030 to fffff880048c4a86

STACK_TEXT:
fffff880`0a10ed70 00000000`00000030 : 00000000`00000001 00000000`45579864 00000000`00000000 fffff8a0`0190d1f0 : cwNep+0xaa86
fffff880`0a10ed78 00000000`00000001 : 00000000`45579864 00000000`00000000 fffff8a0`0190d1f0 fffff880`048c4de6 : 0x30
fffff880`0a10ed80 00000000`45579864 : 00000000`00000000 fffff8a0`0190d1f0 fffff880`048c4de6 fffff8a0`11d15000 : 0x1
fffff880`0a10ed88 00000000`00000000 : fffff8a0`0190d1f0 fffff880`048c4de6 fffff8a0`11d15000 fffff8a0`11d16878 : 0x45579864


FOLLOWUP_IP:
cwNep+aa86
fffff880`048c4a86 8b4104 mov eax,dword ptr [rcx+4]

SYMBOL_STACK_INDEX: 0

SYMBOL_NAME: cwNep+aa86

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: cwNep

IMAGE_NAME: cwNep.sys

DEBUG_FLR_IMAGE_TIMESTAMP: 5202c943

STACK_COMMAND: .cxr 0xfffff8800a10e390 ; kb

FAILURE_BUCKET_ID: X64_0x3B_cwNep+aa86

BUCKET_ID: X64_0x3B_cwNep+aa86

Followup: MachineOwner
---------
 
Solution
Hello... make sure you are using the recomended drivers and get them from the makers website, don't use any of the Windows upgrade site drivers.
A fresh install Of Windows 7 without any upgrades, and using MFG'r drivers will not BSOD... Unless the hardware device is lossing Communication.
Hello... make sure you are using the recomended drivers and get them from the makers website, don't use any of the Windows upgrade site drivers.
A fresh install Of Windows 7 without any upgrades, and using MFG'r drivers will not BSOD... Unless the hardware device is lossing Communication.
 
Solution