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GPU fan not working without MSI Afterburner

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  • Computers
  • Graphics Cards
  • Graphics
Last response: in Graphics & Displays
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May 21, 2014 6:12:19 PM

I have a new iBuyPower computer. The problem I'm having is the graphics card is over heating after 5 minutes of gameplay. I ran FurMark and it got upto 96c before it shut the system down. It is a Power Color AMD r9 290x. It still has the stock AMD fan on it which I know isnt the greatest. iBuy sent me a new graphics card and after 5 minutes of gaming it over heated and shutdown. I called them back and there solution was to ship them the computer back at my expense or troubleshoot myself and they would send me the parts I need shipping still at my expense but cheaper. First thing I tried is moving the card to another pci slot and it still overheated but after about 20. my next step was to install MSI Afterburner and lower the clock speed. (this card came overclocked from factory) This helped but still overheated after about 45 minutes. Next thing I did was I left afterburner open just to monitor the temp. I was using HW Monitor. First thing I noticed was the fan was significantly louder. With out MSI open the fan runs at the slowest setting and doesn't change. With MSI open the fans work properly and the temp hasn't gone above 82c. If I close MSI down the fans immediately slow down, open it again and work normally. Does anyone have any ideas? Is it a bad motherboard? Thanks for any help.

Specs
AMD FX 9370 4.4 GHz
Corsair H100 water cooler
Mobo Gigabyte GA-990FXA-UD3
GPU Power Color AMD r9 290x oc to 1080MHz
16gb DDR3 1600 ram
1000w bronze psu

I am adding a Corsair H50 water cooler and NZXT Kraken GPU adapter to the graphics card to water cool it once all this is sorted out.

More about : gpu fan working msi afterburner

a b U Graphics card
May 21, 2014 6:16:27 PM

I would send the whole thing back and build your own the right way.
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May 21, 2014 7:47:35 PM

damric said:
I would send the whole thing back and build your own the right way.


Unfortunately not an option. I bought it through Newegg and I called to get a refund today and they wont refund or exchange it because iBuy sent me a new graphics card. Its the exact same as the one that came in it, but "We can't do anything since it doesn't have the parts we sent it out with." is what they told me. Due to the poor cable management I did do almost a full tear down and rebuild. This computer had everything I wanted and was about $400 cheaper than building it myself.
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a b U Graphics card
May 21, 2014 7:58:16 PM

I feel your pain. Is leaving Afterburner open an option?
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May 21, 2014 9:32:32 PM

damric said:
I feel your pain. Is leaving Afterburner open an option?


damric said:
I feel your pain. Is leaving Afterburner open an option?


Yeah it's definitely an option. Since it runs it the background It fine. But what I'm wondering is, is there a setting in the bios that is keeping the fans on low all the time or do I have a bad motherboard. For $20 iBuy is offering to send me a new mobo and processor. But if there's nothing wrong I don't feel like doing another tear down and rebuild. Besides this mobo and processor is only 2 weeks old.
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a b U Graphics card
May 21, 2014 9:39:19 PM

This doesn't have anything to do with your motherboard, lucky for you.

This is a BIOS/driver issue with the card. Afterburner overrides fan BIOS/driver settings. I love Afterburner.
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