Can’t access my external hard drive

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regroce

Reputable
May 21, 2014
2
0
4,510
I have a NexStar CX external HD, and that accidentally became disconnected. (It fell about three feet, but on a soft carpet.)
I reattached, and its blue power light is on, but now I can’t access its data. It’s not showing on the drives.
The computer is a Lenovo Win7 laptop; Intel Core i3-2370M CPU.
I’ve attached other external devices, and they show up – but this one won’t.
 
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trekzone

trekzone

Honorable
Mar 31, 2014
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Hi,

Try to connect it to a different computer using a Y-cable USB connector and see if it is detected there. Or you could simply try removing the hard drive out of the external enclosure and connect it directly to a PC via SATA.
 
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R

regroce

Reputable
May 21, 2014
2
0
4,510


Well I tried it another computer, still no luck. When removing it from the second computer, though, I also removed the jack directly from the device, too - and noticed it seemed kinda stuck. I blew it out, plugged the jack back in, then reattached to my computer and ... voila - it reappeared!
 
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