Sign in with
Sign up | Sign in
Your question

Desktop computer freezes and reboots while playing graphically demanding games. Help!

Last response: in Graphics & Displays
Share
May 21, 2014 11:40:43 PM

Hello, I have an issue only while playing the game, "Final Fantasy: A Realm Reborn." On maximum settings, within 10 minutes or less, my computer will freeze, the audio begins to glitch immediately after, and then my computer reboots on it's own. While the computer is frozen, I am unable to use any keyboard command to stop the reboot process from happening. The screen has turned black (most common), white and even green once, but never BSOD. I have been running my other games just fine for years without any issues. Only as of recent with this specific game, "FFXIV:ARR" has my computer begun to freeze up and reboot. It's only on Maximum graphics that it does this.

What I've done so far:
1. I also ran the "Heaven" benchmark on max settings for 30 minutes with no crash.
2. I've ran memory diagnostics to ensure my RAM is 100% fine. All good.
3. I have improved air flow for temperatures exceeding normal ranges. No improvement.

My specs:

OS: Windows 7 x64
PSU: 620w Seasonic 80+ Bronze Cert ATX12V V2.3. (100-240 V 50/60 Hz)
GPU: NVIDIA GeForce GTX 660
CPU: 2.60 gigahertz AMD Phenom II X4 910
MOBO: FOXCONN ALOE 1.01
Tower Case: Cooler Master HAF 920

Purchased a Coolermaster HAF 920 this week thinking it was over heating issues, but alas, the problem still exists.

- Temps while playing FFXIV:ARR on MAXIMUM Settings -
GPU: 65C
Temp1: 52C
Temp2: 56C
Temp3: 45C
Core: 51C

Any help is appreciated, thank you!
May 22, 2014 12:16:06 AM

It's possibly a driver issue, uninstall your gpu drivers with driver sweeper and get the latest one.
Keep updating.
m
0
l
May 22, 2014 11:32:15 AM

sourodip said:
It's possibly a driver issue, uninstall your gpu drivers with driver sweeper and get the latest one.
Keep updating.


Unfortunately, this does not seem to be the issue. :/ 
m
0
l
Related resources
May 22, 2014 12:12:44 PM

Do you have vsync set to on? I once had a problem with a game freezing and iit turned out to be a weird issue with vsync in that game. Turned it off and everything was perfect.
m
0
l
May 22, 2014 12:54:03 PM

RCguitarist said:
Do you have vsync set to on? I once had a problem with a game freezing and iit turned out to be a weird issue with vsync in that game. Turned it off and everything was perfect.


There's actually no option for VSync in FFXIV: ARR.
m
0
l
May 22, 2014 1:53:39 PM

Have you tried uninstalling then reinstalling the game? Or if it is a steam game, then try verifying the integrity of the files.
m
0
l
May 23, 2014 5:02:11 AM

Have u tried running the game as an administrator? Have u installed the latest drivers? Are u getting BSOD's? Have u tried reinstalling the game?
Have u tried cleaning windows and then installed a fresh copy of the game?
m
0
l
!