My HP PC cannot recognize my USB mouse

Albert Cliff · May 23, 2014

My HP computer is using Windows 7 OS. 3 days ago my mouse was broken, so I brought a new one. However, when I connected to may computer, my pc popped up error code and said it cannot recognize the connected mouse. What's the problem? How do I fix it? Any suggestions will be appreciated!

Harrisonlory · May 23, 2014

Did you try another USB port? If other good port still cannot work, it might be the driver related issues. You can have a check on your driver with Device Manager. If it do have problem, you can reinstall or update your driver to reslove your problem. If you have no idea how to do it, you may consult the instruction on http://blog.2-computerdriver.com/fix-mouse-driver-problems-common-solutions-to-help/. Hope it works for you.

Yazan Al-Habal · Jun 4, 2014

Albert Cliff :

You are using Windows 7, And the mouse doesn't recognize it, It means You're connected to USB Hub Port Incorrectly, My System Specs:

OS: Windows XP
Processor: AMD Athlon 1500+ XP
GPU: NVIDIA GeForce4 MX 4000
RAM: 128MB of RAM
OS Manufacturer: Microsoft
BIOS: American Megatrends Inc. Version 07.00T, 4/2/2001
Page File: c:\pagefile.sys
CPU: VIA CPU to AGP Controller
PCI: PCI Bus
Ethernet: EZ Connect(TM) g 802.11g 108Mbps Wireless USB Adapter
Ethernet Manufacturer: SMC
Ethernet Small Name: SMCWUSBT
Smartphone: Windows Mobile 5 Smartphone on Samsung Electronics

Here I have a VGA/EGA, I don't have a CGA, If I run the graphics CGA on my monitor, The monitor damages, I have the mouse and keyboard been inserted properly, I don't have another USB Port.

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My HP PC cannot recognize my USB mouse

Albert Cliff

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Yazan Al-Habal

Harrisonlory

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Yazan Al-Habal

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