- May 23, 2014
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Hello guys,
I'm really hoping somebody can help me because I'm at my wit's end!
A few months ago, I bought a Crucial M500 480Gb SSD for my Vaio laptop, but since then I've been plagued by two different BSODs, 0xf4 (CRITICAL_OBJECT_TERMINATION) and 0x7a (KERNEL_DATA_INPAGE_ERROR). I've used Blue Screen view to try and identify the problem and it has pointed to 'Ntoskrnl.exe' as the main culprit, and sometimes 'Ntfs.sys', 'msrpc.sys', 'srv.sys' as well - but I cannot for the life of me work out how to fix the issue.
If I can, I'll try to give as many details (and solutions already tried) as I can:
My laptop is a Sony Vaio VGN-AW31M. 4Gb RAM. 480Gb SSD. Intel Core2 Duo P8700@2.53GHz. Windows 7 (64-bit), fully updated. Nvidia GeForce 9600M GT. All drivers up-to-date (as far as I can tell...) using Driver Genius.
I'm using Windows 7 64-bit installed on a clean SSD (fresh install, not from a clone).
The problems began after installing Windows from a genuine retail disc, but before any AV software or any other programs were installed - which I assume kind of rules out a virus or software conflict.
The first blue screen happened while downloading and installing Windows updates from Microsoft.
The blue screens seem to be completely random, there is no specific actions which seem to cause them.
They seem to happen most regularly when the SSD is under heaviest use.
I tried putting my old HDD back in my laptop and ran it for two weeks with no issues whatsoever, which will hopefully rule out any internal hardware problems, though you guys will obviously know best. This problem is only present under the SSD.
I have updated my drive's firmware on the Crucial website to version MU05 which is the latest (as of writing this).
I have run MemTest86 for just over twelve hours and found no errors, so I don't think it's the RAM - bearing in mind also I have not had a single crash in four years under the old HDD.
My BIOS version is American Megatrends R2032Y2, which I'm told by Sony is the latest version. It does not allow switching between ATA and AHCI mode, though I have read that Sony Vaio detects SSDs and makes the switch to AHCI automatically.
I did have some thermal issues recently, which left my CPU and GPU running between 70C and 80C (sometimes more under strain), but I took out the fan, cleaned it up and reapplied the thermal paste and it's now down to a cool 30C.
Another key thing to point out is that Crucial were extremely helpful and even replaced the drive under warranty, but sadly the issues still persist with the new drive, so hopefully I can rule out a faulty disk.
I can't think what else to add, but obviously please let me know if you need anything else.
Of course, you'll need to see the dump files, so please let me know how best to find and upload them to you.
I'll be so grateful for any help anyone can give!
Darren Lysenko.
I'm really hoping somebody can help me because I'm at my wit's end!
A few months ago, I bought a Crucial M500 480Gb SSD for my Vaio laptop, but since then I've been plagued by two different BSODs, 0xf4 (CRITICAL_OBJECT_TERMINATION) and 0x7a (KERNEL_DATA_INPAGE_ERROR). I've used Blue Screen view to try and identify the problem and it has pointed to 'Ntoskrnl.exe' as the main culprit, and sometimes 'Ntfs.sys', 'msrpc.sys', 'srv.sys' as well - but I cannot for the life of me work out how to fix the issue.
If I can, I'll try to give as many details (and solutions already tried) as I can:
My laptop is a Sony Vaio VGN-AW31M. 4Gb RAM. 480Gb SSD. Intel Core2 Duo P8700@2.53GHz. Windows 7 (64-bit), fully updated. Nvidia GeForce 9600M GT. All drivers up-to-date (as far as I can tell...) using Driver Genius.
I'm using Windows 7 64-bit installed on a clean SSD (fresh install, not from a clone).
The problems began after installing Windows from a genuine retail disc, but before any AV software or any other programs were installed - which I assume kind of rules out a virus or software conflict.
The first blue screen happened while downloading and installing Windows updates from Microsoft.
The blue screens seem to be completely random, there is no specific actions which seem to cause them.
They seem to happen most regularly when the SSD is under heaviest use.
I tried putting my old HDD back in my laptop and ran it for two weeks with no issues whatsoever, which will hopefully rule out any internal hardware problems, though you guys will obviously know best. This problem is only present under the SSD.
I have updated my drive's firmware on the Crucial website to version MU05 which is the latest (as of writing this).
I have run MemTest86 for just over twelve hours and found no errors, so I don't think it's the RAM - bearing in mind also I have not had a single crash in four years under the old HDD.
My BIOS version is American Megatrends R2032Y2, which I'm told by Sony is the latest version. It does not allow switching between ATA and AHCI mode, though I have read that Sony Vaio detects SSDs and makes the switch to AHCI automatically.
I did have some thermal issues recently, which left my CPU and GPU running between 70C and 80C (sometimes more under strain), but I took out the fan, cleaned it up and reapplied the thermal paste and it's now down to a cool 30C.
Another key thing to point out is that Crucial were extremely helpful and even replaced the drive under warranty, but sadly the issues still persist with the new drive, so hopefully I can rule out a faulty disk.
I can't think what else to add, but obviously please let me know if you need anything else.
Of course, you'll need to see the dump files, so please let me know how best to find and upload them to you.
I'll be so grateful for any help anyone can give!
Darren Lysenko.
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