Hello friends, i've recently started using a new cable modem and a new ISP, but lately the internet has been going offline randomly like every 50 minutes.
I'm using a motorola cable modem sb5101n.
The funny part is, when the internet is working i check the configuration of the modem and it says that it's using the Upstream Channel Id: 3, but when the internet stops working it says it's using the Upstream Channel id: 4, when it stops i change the channel id to 3 and reset it two times and the internet starts working again.
Does anyone have any idea what's causing the problem and if it's the ISP'S fault how should i bring it up to them, and does anyone have any solution that i could bring it up to them?
Thanks friends : ).
I'm using a motorola cable modem sb5101n.
The funny part is, when the internet is working i check the configuration of the modem and it says that it's using the Upstream Channel Id: 3, but when the internet stops working it says it's using the Upstream Channel id: 4, when it stops i change the channel id to 3 and reset it two times and the internet starts working again.
Does anyone have any idea what's causing the problem and if it's the ISP'S fault how should i bring it up to them, and does anyone have any solution that i could bring it up to them?
Thanks friends : ).
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