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Spilled something on my GPU

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  • GPUs
  • Graphics
Last response: in Graphics & Displays
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May 26, 2014 12:58:19 PM

I spilled something on my GPU a few weeks ago but didn't realize it as it was a small amount that trickled down from the top of the case (which has a fan). It's a Radeon HD 6990, so it's a dual GPU - only one of the GPU's came in contact with the drink. The other one works fine but the damaged one overheats and doesn't work properly.

Obviously I either have to replace the thing or send it in for an RMA... however, my question is whether the manufacturer will know that it was liquid damaged (as opposed to just dying on its own). I don't want to send it for RMA (all the way in California, and I live in Northeast Canada) if they're just going to tell me that they can't do anything because it's not covered under warranty.

If I clean it off with rubbing alcohol/q-tip, would they still be able to tell that it was damaged by a liquid? I'm not sure I'll be able to get all of it off as there's a few deep spots that I'm not sure I can reach.

If they're going to know, should I send it in anyway for a fix (ie. paying for the repair)? Or should I just buy a new card? The 6990 is still very powerful and even the 770 just barely matches it and it's 350$


Thanks for the help!

More about : spilled gpu

May 26, 2014 1:03:50 PM

Some electronic devices have a temp strip which will change color when it gets beyond the strip temp. This is how they can tell that something abnormal has happened.

Whether your graphics card has this sensor or not I do not know. Do what you think is reasonable.
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May 26, 2014 1:05:41 PM

Ubrales said:
Some electronic devices have a temp strip which will change color when it gets beyond the strip temp. This is how they can tell that something abnormal has happened.

Whether your graphics card has this sensor or not I do not know. Do what you think is reasonable.


do you know where the strip would be on a GPU? Would it be in a place that I can access easily, or would it be deeper in the card itself?
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May 26, 2014 1:08:17 PM

No, I do not know the location of the temp strip and I do not even know whether this graphics card has such a strip. I do know that such strips are used in electronics by manufacturers to safeguard against warranty claims due to product misuse.
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May 26, 2014 1:10:40 PM

Ubrales said:
No, I do not know the location of the temp strip and I do not even know whether this graphics card has such a strip. I do know that such strips are used in electronics by manufacturers to safeguard against warranty claims due to product misuse.


Well it was an extremely expensive, high end card when I bought it. I have a feeling it does have this somewhere. If that's the case, should I NOT bring it to the manufacturer for RMA? What do you think is the best course of action here? I don't know what to do :( 
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May 26, 2014 1:14:33 PM

santipig said:
Ubrales said:
No, I do not know the location of the temp strip and I do not even know whether this graphics card has such a strip. I do know that such strips are used in electronics by manufacturers to safeguard against warranty claims due to product misuse.


Well it was an extremely expensive, high end card when I bought it. I have a feeling it does have this somewhere. If that's the case, should I NOT bring it to the manufacturer for RMA? What do you think is the best course of action here? I don't know what to do :( 


Clean it as best as you can and then try an RMA. It may get approved if luck is on your side and depending on how few RMAs they have on the product. After all, you have only two choices. 1) Use as-is, 2) RMA.

Sometimes manufacturers are gracious enough to honor the RMA, no questions asked.
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