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proxy server settings won't change

Tags:
  • Networking
  • Proxy
  • Servers
Last response: in Networking
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May 26, 2014 2:12:13 PM

I need help really badly. For some reason my proxy server settings turned on and would not change. I've read that some programs would automatically turn the proxy server but I do not have any that would. Can somebody please help.

More about : proxy server settings change

May 29, 2014 1:34:34 PM

Are you on a corporate computer with policies set? If not, try to do a system restore to a time this was working.
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May 30, 2014 2:11:16 PM

It says it cannot find rstui.exe. what do I do?
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June 2, 2014 1:34:13 PM

Is that the only option?
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June 3, 2014 5:31:17 AM

Rafael Oliveira said:
Is that the only option?


You can read what's in the post I linked to in order to run the program (basically just find it on the disk directly), but why would you want to NOT re-install Windows when it's clearly infected with something, or was?

If you want to keep all your data safe, I recommend getting a new hard drive and installing Windows clean on that. You can put your existing drive in an external enclosure, just make sure you run a full virus scan with a few products on it before doing anything with the files on it.
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August 1, 2014 7:20:43 AM

i say you start computer over and go to safe mode with internet or network. Then you go to the proxy settings, and turn it off. double click LAN settings to see if its completley off. If it worked log off safe mode and enjoy your pc.
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August 1, 2014 9:48:26 AM

yes, Then you go to the proxy settings, and turn it off. double click LAN settings to see if its completley off. If it worked log off safe mode and enjoy your pc.
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Best solution

August 20, 2014 6:19:48 PM

Rafael Oliveira said:
I need help really badly. For some reason my proxy server settings turned on and would not change. I've read that some programs would automatically turn the proxy server but I do not have any that would. Can somebody please help.


The answer is simpler than you might expect. It is not a virus, but a program that may have been downloaded that acted as the "administrator" and changed the proxy settings. Since your computer is not recognizing you as the "administrator," you simply have to tell it that you are and the Proxy settings will stay. Then your Internet Explorer or Chrome will work again.

I was going crazy with exactly the same issues as you and finally figured it out.

Explorer and Google use the same settings. So when you change one, the other responds as well. The easiest way to fix this is in Explorer, but it you don't have that, you can do the same thing by going to the Google Chrome icon, right click and open it with "Run as Administrator." Then do the same things I did below from Chrome Settings If you don't know where to find this, the bar just below the top bar has see 3 horizontal lines. Click with left button, down to settings, then go to Advanced Settings towards the bottom to CHANGE PROXY SETTINGS. This brings up the same Setting Box as in Internet Explorer. Then follow instructions on "D".

A. If you have Internet Explorer, go to your icon for Internet Explorer on the Start Menu. Click on your right right mouse button and on the drop down menu, open it with "Run as Administrator."

B,. When you do this, then a box opens and it asks if you want this program to make changes to your computer. Click Yes. Then it opens Explorer.

C. Go up to the menu (If you don't see one, then click on gray bar just under the dark blue Internet Explorer Bar with your right mouse and check menu). On the Menu bar, go to Tools and then at the drop down menu, click on Internet Options.

D. Then select the tab, Connections, then LAN settings and REMOVE THE CHECK from USE PROXY SERVER and now CHECK AUTOMATICALLY DETECT SETTINGS. CLICK OK in LAN Setting Box and then OK in the final window. NOW IT WILL STAY since it now recognizes you as the Administrator.

All the best!

Patricia
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August 30, 2014 2:57:14 AM

Thank you Patricia.. it worked with Internet Explorer run as Admin; go to program files>> Internet Explorer and run it as admin from there..


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September 4, 2014 12:15:18 PM

ProfPatD said:
Rafael Oliveira said:
I need help really badly. For some reason my proxy server settings turned on and would not change. I've read that some programs would automatically turn the proxy server but I do not have any that would. Can somebody please help.


The answer is simpler than you might expect. It is not a virus, but a program that may have been downloaded that acted as the "administrator" and changed the proxy settings. Since your computer is not recognizing you as the "administrator," you simply have to tell it that you are and the Proxy settings will stay. Then your Internet Explorer or Chrome will work again.

I was going crazy with exactly the same issues as you and finally figured it out.

Explorer and Google use the same settings. So when you change one, the other responds as well. The easiest way to fix this is in Explorer, but it you don't have that, you can do the same thing by going to the Google Chrome icon, right click and open it with "Run as Administrator." Then do the same things I did below from Chrome Settings If you don't know where to find this, the bar just below the top bar has see 3 horizontal lines. Click with left button, down to settings, then go to Advanced Settings towards the bottom to CHANGE PROXY SETTINGS. This brings up the same Setting Box as in Internet Explorer. Then follow instructions on "D".

A. If you have Internet Explorer, go to your icon for Internet Explorer on the Start Menu. Click on your right right mouse button and on the drop down menu, open it with "Run as Administrator."

B,. When you do this, then a box opens and it asks if you want this program to make changes to your computer. Click Yes. Then it opens Explorer.

C. Go up to the menu (If you don't see one, then click on gray bar just under the dark blue Internet Explorer Bar with your right mouse and check menu). On the Menu bar, go to Tools and then at the drop down menu, click on Internet Options.

D. Then select the tab, Connections, then LAN settings and REMOVE THE CHECK from USE PROXY SERVER and now CHECK AUTOMATICALLY DETECT SETTINGS. CLICK OK in LAN Setting Box and then OK in the final window. NOW IT WILL STAY since it now recognizes you as the Administrator.

All the best!

Patricia


Hi all, I had the same problem. I was going crazy until I saw your post. I tried it and PRESTO it worked. Thank you very much.

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September 13, 2014 12:50:08 AM

Thank you Prof Pat!
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October 10, 2014 10:59:16 AM

I did a similar process. I actually created a shortcut to "internet options", found at "C:\Windows\System32\inetcpl.cpl" on my desktop. That way I could right click on it from there and tell it to run as administrator. I cant do that inside of the control panel. I could change the proxy settings and it would stay changed until I logged back on again.
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October 14, 2014 2:04:01 AM

my issue stemmed from a virus i downloaded (several applications actually in one bundle). I removed these with a free program called AdwCleaner--use whatever you need to but this one removed all traces of the virus, including registry keys. http://www.bleepingcomputer.com/download/adwcleaner/
This still didn't fix the problem. I was able to change the setting in firefox easily, but anytime i tried chrome or IE it wouldn't stick. I uninstalled Chrome, right click on IE icon, run as administrator, and I believe the settings were already fixed. If not, I was finally able to uncheck the use proxy box and everything is working perfectly now.
So, step wise its like this:
1. Use firefox to access the internet (might need to go into settings and use no proxy setting)
2. Download this program to remove all traces of virus http://www.bleepingcomputer.com/download/adwcleaner/
3. Uninstall Chrome
4. Right click internet explorer icon, click "run as admin" and go into internet options settings and verify that Auto is checked and proxy is unchecked.
5. Do happy dance now that all is right in the world again. (and re-install chrome if you like!)
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October 14, 2014 2:05:17 AM

Btw, I cant understand why someone would suggest doing a complete reboot of Windows to fix one tiny problem. Its so not worth losing all files, pictures, etc. Like killing a fly with a bazooka. Jus sayin!!!
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October 17, 2014 11:59:59 AM

princessbuttercup said:
Btw, I cant understand why someone would suggest doing a complete reboot of Windows to fix one tiny problem. Its so not worth losing all files, pictures, etc. Like killing a fly with a bazooka. Jus sayin!!!


Agreed, very irresponsible, bad advice, but you mean "reload", not "reboot".
There are many things that should be tried before reloading windows. I did the safemode method and it worked, I'm sure running IE as admin would have worked, but I didn't see that post until I was already done.
Now I'm cleaning the computer with malwarebytes, then superantispyware, then an anti-rootkit scanner, then after a few more anti-malware programs I'll do a full scan with my anti-virus and I should be clean. If that doesn't work, then I'll consider a reload.
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