8.1 Freezes at Windows Logo

Logan Adams

Reputable
Apr 21, 2014
11
0
4,510
It doesn't even have the circular loading bar. It just freezes there. Sometimes it will reset as well and say something along the lines of preparing to fix problem under the windows logo, and be froze there.

Visontek 7970
AMD 8320
Hyper X blu red 4gb x4
Crosshair V Formula Z
PSU: AX760
 
Solution
Try my 'Freezing' guide, though I don't think overheating is likely!

Many possible causes of freezing.

1. Check out your OS
First try System File Checker
Winkey plus 'X'
Choose Command Prompt (Admin)
Type sfc /scannow then Enter

It finds and fixes errors in Windows, but doesn't always report them. Run it and see if the fault disappears after re-booting your system
If corrupt files are found that can’t be fixed, try

Dism /Online /Cleanup-Image /RestoreHealth

Re-run SFC

To view CBS Log

findstr /c:"[SR]" %windir%\logs\cbs\cbs.log >sfcdetails.txt

Search C drive for sfcdetails.txt or navigate to C:\Windows\System32 and scroll down.

2. Check System for overheating
...
Try my 'Freezing' guide, though I don't think overheating is likely!

Many possible causes of freezing.

1. Check out your OS
First try System File Checker
Winkey plus 'X'
Choose Command Prompt (Admin)
Type sfc /scannow then Enter

It finds and fixes errors in Windows, but doesn't always report them. Run it and see if the fault disappears after re-booting your system
If corrupt files are found that can’t be fixed, try

Dism /Online /Cleanup-Image /RestoreHealth

Re-run SFC

To view CBS Log

findstr /c:"[SR]" %windir%\logs\cbs\cbs.log >sfcdetails.txt

Search C drive for sfcdetails.txt or navigate to C:\Windows\System32 and scroll down.

2. Check System for overheating


D'load and run Speccy
http://download.cnet.com/Speccy/3000-2094_4-75181811.html
Check temperature after running a game for a while.
(Click Green tab next to Temperature for real time graph)

3. Check RAM.

If you have more than one stick, try running on one at a time. Or run Memtest 86.
Best run the bootable version, as it checks out the areas of RAM normally occupied by Windows. http://www.memtest.org/#downiso
Then create bootable CD or USB Flash


4. Check HDD for mechanical errors

http://www.seagate.com/support/external-hard-drives/desktop-hard-drives/freeagent-pro-classic/seatools-win-master/
or
http://support.wdc.com/product/download.asp?groupid=606&sid=3

Bootable diagnostics
http://www.seagate.com/support/internal-hard-drives/consumer-electronics/ld25-series/seatools-dos-master/

Update Drivers, especially GPU
If Desktop, exchange GPU if possible.

6. Generally check for poor connectivity.
 
Solution

Do you have another machine you could try d'loading and running the HDD and Memory diagnostic bootable disk/drives?
At least try running your rig on one RAM stick at a time to see if it will boot properly...

 

Logan Adams

Reputable
Apr 21, 2014
11
0
4,510
I'm sorry I'm still somewhat newer to troubleshooting errors and PCs in general when it comes to this. How do you rub a memory diagnostic? And I'm going to try the ram when I get home. I'm also going to put the OS onto a USB stick to see if the OS disk is just messed up somehow. Thanks again for the suggestions so far! I do have another machine I can use though to try and fix my SSD if needed.
 

D'load the bootable Memtest
http://www.memtest.org/#downiso
Add the ISO to a bootable USB pendrive using pendrivelinux
http://www.pendrivelinux.com/downloads/YUMI/YUMI-2.0.0.4.exe
(scroll down to Download YUMI, ignore the link for 7 zip...)