Greetings, everyone! I recently bought a new computer and I've been slowly installing software that I had on my old pc as their use arose. Just now, I've finally had to install my printer, however, it seems to be unrecognizable. When plugged in, it is not recognized at all, I checked under Devices and Printers and it only shows up as a "USB Component Device." My OS is Windows 8.1 64-bit and the printer is a Brother MFC-3670N.
I've downloaded the drivers from the website and tried to install them (I also tried the disc, but it's outdated and redirects me to the website), uninstalling the drivers for the usb component device, updating the drivers, and installing optional windows updates but nothing seems to fix it. I even installed the printer's drivers via the advanced printer set-up but still nothing.
I tried different USB ports, different USB cables; I'm starting to think the issue might be Windows 8, but is it fixable? I tested to see if it was the printer (doubted it) by connecting it back to my old pc, but nope; still works with my old pc
I've downloaded the drivers from the website and tried to install them (I also tried the disc, but it's outdated and redirects me to the website), uninstalling the drivers for the usb component device, updating the drivers, and installing optional windows updates but nothing seems to fix it. I even installed the printer's drivers via the advanced printer set-up but still nothing.
I tried different USB ports, different USB cables; I'm starting to think the issue might be Windows 8, but is it fixable? I tested to see if it was the printer (doubted it) by connecting it back to my old pc, but nope; still works with my old pc