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Looking for answer why computer no longer recgonizes scanner

Tags:
  • Peripherals
  • Computers
  • Hewlett Packard
  • Photosmart
  • Scanners
Last response: in Computer Peripherals
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May 28, 2014 4:52:43 AM

I have a HP C6280 Photosmart All in One that I have had for several years with no problems. Sat down yesterday to use the scanner and received a message that the computer no longer recognizes the scanner it needs to be connected. This is strange since the printer function works. I loaded the HP software again, and I have turned off both computer and printer/scanner and rebooted and still have the same problem. I have no clue what to do next.

More about : answer computer longer recgonizes scanner

May 28, 2014 5:00:04 AM

Is it possible that the scanner part of the machine no longer works?
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