Cannot get an internet connection

Suedeboh

Reputable
May 28, 2014
1
0
4,510
I have a desktop and laptop at home connected to wifi. both worked well until I downloaded Norton and did a total scan on my oldish laptop using Vista. it identified several risks which I deleted. I now cannot get internet, although I am connected to the wifi. have I deleted something I should not have? sue.
 

AsadP2012

Distinguished
Feb 17, 2013
236
0
18,860
Is anything on the anti-virus firewall blocking anything?
Try going into safe-mode (STEPS:
1) Restart
2) Keep tapping F8 until you go to the menu of options and select boot in safe mode with networking

Then de-activate Norton etc and try see if it works then.

Do you use a wi-fi dongle?