My Graphics Card is having strange issues

devilgodspider · May 28, 2014

[Wall of text incoming, typos may be present.]

So, I bought my whole build, which I will start this thread by posting it:

CPU: AMD FX-8350
M/B: ASUS M5A99X EVO R2.0
RAM: Kingston HyperX Genesis Single 8GB 1600Mhz C9 (however on Motherboard it's default is 1333Mhz, something about XMP probably, I changed it to 1600MHz, CAS timings seemed to stay the same according to Ai Suite from ASUS)
GPU: MSi R9 280X Gaming 3G
PSU: XFX 850W Core Edition
OS: Windows 8.1 Pro 64-Bit

So anyway, the issue(s):

Sometimes during games I get mesh problems, and even textures either gone missing or purple (Dark Souls 2, Prototype 2, Skyrim, etc), Prototype 2 exibihits more of a thing of textures or decals turning white, and sometimes there will be this huge stretched mesh when I look into a specific point.

I also had a problem with YouTube where a green line or white line would flicker in the middle of the video and even had some other form of lines around the video sometimes (all horizontal and flickering) but that seems to have been fixed somehow as I've never seen ti again.

And finally, sometimes, but in the first days I built the computer it happened a lot more often, I get this weird square of large pixels flickering on different parts of the screen, sometimes white, other times black, and sometimes even with these scrapes of previous frames... These disappear when either I plug off/in my HDMI cable, when I leave the game/close specific window or reboot.

They do not show up on screenshots (Print Screen key), only the mesh problems does, the YouTube one I haven't checked.
Most of these problems are oddly fixed after restarting the game until it stops displaying it...
I've checked my temperatures (63ºC max with default fans, 45-50~ with custom fan setup) and even reset MSi Afterburner (Only thing I changed there were the Fans to run faster, no overclock whatsoever performed) and still exhibits these things sometimes,

Additional Info:
Catalyst driver is 14.6 Beta (because Watch Dogs haha)
I have CCC installed as mentioned above ^^^^^^^^
I have changed settings on the CCC, mostly so my 1920x1200 is 1080p native and not pan&scan
I have Rivatuner, which for some reason never starts on startup, so I don't think it does anything.
Yes, my input is HDMI, It's either that or DVI-to-VGA, my monitor only supports SCART, HDMI and VGA. GPU had 2 Displayport, 1 HDMI and 1 DVI-D/I outputs.

Any additional info that I might have forgotten please ask me.
I'm not too bugged about this because I just hotfix it as I said above, but I decided to ask.

Thank you for reading and please help

junkeymonkey · May 28, 2014

Beta = your own risk and as is

devilgodspider · May 28, 2014

It was like this before it was beta....
Please read everything before you post, the wall of text is exactly that, a wall, go over it, not through lol

helper800 · May 28, 2014

Those square you were mention sounds like artifacts from your graphics card. This could either be that your core clock is not stable or you have a defective card. Look up some google images of screen artifacts and compare. If so and your gpu is overclocked then increase the voltage to get the clocks stable or its time to call in your warranty because the card is defective.

devilgodspider · May 28, 2014

helper800 :

I thought it could only be from the card when it showed up on Screenshots, and no they don't seem like artifacts, maybe I didn't explain properly, but they are these "regions" that are in the form of squares that to me look like these large scale pixels that don't stop flickering in white or black or even sometimes show fragments of past frames. I know this, because on a occasion, when the region was on a inventory menu of Dark Souls 2, I left it there, and then the pixels stopped flickering and displayed the image properly, thus me saying they're fragments of past frames, and the location of this so called region is never the same and some times it can be this very small line-region on the screen, on those occasion, it almost is always past-frame and not black/white flickering (I don't mean it's Black&White, I mean it's not black nor white pixels flickering) Again, any questions ask me, I might not have explained properly.

And, the card is brand new, It even came cushioned on this soft fabric involved on a anti-static bag, not saying it's a discarded option, but one I would reserve until there is no other option.
And like I said, no overclock was made, but you do mention core voltage increase, should I do this? Here is what MSi Afterburner tells me, and btw, atm everything is default, even fan speed %:

Core Voltage: Blank idk why ;\ And I also can't seem to change it, at least not on the main Overlay.
Power Limit: +0% (None, I think that's what it means)
Core Clock (Mhz): 1050
Memory Clock (MHz): 1500
Fan Speed (Usage %): 18% (I'm on desktop)

devilgodspider · May 28, 2014

Oh and darn, I forgot to mention, this only happens when I'm in-game, be it windowed or fullscreen, I even think it happens more often on Windowed mode but maybe only my impression. And it did use to happen on the desktop on the first days, which I was using DVI-to-VGA and then a VGA cable. After switching to HDMI, I only get square region pixel stuff on the desktop when I'm playing Windowed, and if I do get that issue on the game, once I leave it and go to desktop it's gone.
Also added my OS on the main post.

junkeymonkey · May 28, 2014

Please read everything before you post, the wall of text is exactly that, a wall, go over it, not through lol where did you say u used any outer driver? all I see is 14.4 beta

where I say new card just remove and reseat your card...

start computer as normal-- got to add/remove programs--- uninstall all your old cards drivers and add on programs for the card--- shut down and then reboot back to desktop normally [ i dont like to do safemode here cause it my hide an issue ] and it should be running on the windows default driver to check-- go to device manager-display- right click your card [it may just say generic vga ] - property's - driver - and see that driver provider is microsoft- if so shut down and turn off psu switch unplug it wait a min or so push the power button like you normally do to start the computer to see if its discharged-- [if the computer comes on for like a second or two and dies it now discharged] then remove your old card and install the new card as proper install instructions show for your new card-- when you got everything in order and installed correctly [monitor and all] put power back to the psu turn on switch start up computer normally and let it boot to desktop and it should be running on windows default drivers if it looks good with no issues install your new cards drivers and and reboot as prompted. and hopefully all will be good to go. i like to download the driver from nvidia/amd to a file on the desktop and install it from there--- don't do auto update and leave out the cards crapwear

devilgodspider · May 28, 2014

junkeymonkey :

I say that here "but in the first days I built the computer it happened a lot more often", maybe a bit inderectly, but seeing as 14.6 Beta only came when Watch Dogs came out, I figured people would understand, and has a side note, I only downloaded the 14.6 Beta yesterday, when it came out, not 14.4 Beta lol, before that, always the previous Stable version, which I think was just that, 14.4 lol.

Anyway, so you mean I unistall the card drivers, and also Add-on programs (Which would be only MSi Afterburner, RivaTuner itself and CCC, correct?), then reboot normally, no safe mode, then if it is indeed running on microsoft drivers, I should shut it completly down (disconnecting PSU/Power) then wait a while. Then turn it back on, if everything goes well (And what do you mean discharged????), and I remove the old card? I only have one lol, then install card as normal and only if it's stable, download new drivers from manufaturer (AMD/ATI) and put it on desktop, no CCC Auto-update.
Did I get everything?

junkeymonkey · May 28, 2014

yes get it back to just like the first time you ever installed a card and remove and reseat your card back in the slot.. dowm load and install the driver from a folder on the desktop... also theres been a lot of posts on them 14.xx drivers you may also try the 13.12 I'm still running the 13.4 went to the 13.12 and went back

devilgodspider · May 28, 2014

Very well, once I'm done uploading to YouTube, I will do it and post results, if all goes well

Thank you so much for your time!
Also pardon me on the Wall of text thing, it was indeed a bit difficult to see I wasn't using Beta Drivers :\ sorry

I will post here in about 3-4 Hours, have to keep up with my schedule lol

junkeymonkey · May 28, 2014

its cool I just hope it works out.. that I sent has helped a few out with theres so all you can do is give it a try

helper800 · May 28, 2014

That sounds like artifacts still, on msi after burner put the "Power Limit" to +20% and then go into the settings on the bottom right. After our looking at the settings make sure you are on the "General" tab and check the "Unlock voltage control" and tell me what it displays for that and if you feel comfortable bump that up 25 "Core Voltage (mV)". Make sure that you put it up only about 25-50 and see what if you still get those boxy pixel artifacts.

*If this: http://i89.photobucket.com/albums/k233/Nic_Wisefool/ScreenArtifacts.jpg is what you are experiencing then you have artifacts*

junkeymonkey · May 29, 2014

any luck??

devilgodspider · May 29, 2014

Sorry, something happened and I had to go somewhere, still haven't done it lol I'm gonig to do it now, let me just write it on a piece of paper, oh and btw, how do I check if I have unistalled all Overclocking or programs that change gpu stuff? In my memory I have only downloaded MSi Afterburner, RivaTurner, and CCC. But maybe I forgot something... Well I guess I could check it on the Programs Unistall thing on CP.

Anyway, wish me luck

I will report back asap, as I'm writing what you said on a piece of paper

devilgodspider · May 29, 2014

And also I still don't get this discharged thing. You mean like, if I do wait a bit with psu turned off and everything, then turn PC back on it should turn on only for like a second or 2 then turn off again? What if that doesn't happen?

junkeymonkey · May 29, 2014

sorry yes unplug the psu from wall then hold the on switch in for like 5 sec. to insure discharge of the board.. better safe than sorry on that..

devilgodspider · May 29, 2014

very well, going to do it right now

helper800 · May 29, 2014

Yeah if that doesn't fix or alleviate the problem just skip back to my post and try that. Also look at the attached link to see if that is what you are having as a problem.

devilgodspider · May 29, 2014

Okay first off, @helper800 previous post with link. Yes that is what I'm experiencing, however not on the whole screen, only I would say... measuring... if I had 16x9 screen, the region (which are squared and that flicker) would be the size of 2x2 or smaller and sometimes like I said above it can be a line.

Anyway, @junkeymonkey

I did all you asked up until "then install card as normal and only if it's stable," install drivers and stuff, now some key points I would like to mention or like you to tell me something:

1- I did the 5s on thing and nothing happened, which I think was because I didn't have the PSU plugged in anymore, which I left it like that for a good 10minutes (while I was eating dinner), anyway, no short-circuit or fires happened, so I think it didn't matter I didn't discharge like you said.

2- I noticed that CCC Monitoring Program opened when I started Windows after I deleted the drivers and programs to check if it was running microsoft drivers, which it was this is exactly what it says on device manager even now:

"Driver Date: 17/04/2014
Driver Version: 14.100.0.0
Microsoft Windows Hardware Compatibility Publisher"

So I figure this is default with the card or something because I unistalled CCC completely and I also deleted custom settings since I was not upgrading.

3-To check if everything is stable do I run a game? benchmark? And then install drivers? Or by stable do you mean no screen tearing on desktop and stuff.

Comment if you have anything to say about these please @helper800 anjd @junkeymonkey

helper800 · May 29, 2014

devilgodspider :

Okay first off, @helper800 previous post with link. Yes that is what I'm experiencing, however not on the whole screen, only I would say... measuring... if I had 16x9 screen, the region (which are squared and that flicker) would be the size of 2x2 or smaller and sometimes like I said above it can be a line.

Anyway, @junkeymonkey

I did all you asked up until "then install card as normal and only if it's stable," install drivers and stuff, now some key points I would like to mention or like you to tell me something:

1- I did the 5s on thing and nothing happened, which I think was because I didn't have the PSU plugged in anymore, which I left it like that for a good 10minutes (while I was eating dinner), anyway, no short-circuit or fires happened, so I think it didn't matter I didn't discharge like you said.

2- I noticed that CCC Monitoring Program opened when I started Windows after I deleted the drivers and programs to check if it was running microsoft drivers, which it was this is exactly what it says on device manager even now:

"Driver Date: 17/04/2014
Driver Version: 14.100.0.0
Microsoft Windows Hardware Compatibility Publisher"

So I figure this is default with the card or something because I unistalled CCC completely and I also deleted custom settings since I was not upgrading.

3-To check if everything is stable do I run a game? benchmark? And then install drivers? Or by stable do you mean no screen tearing on desktop and stuff.

Comment if you have anything to say about these please @helper800 anjd @junkeymonkey

If that is the case then you are definitely experiencing artifacts. They can be lines or squares like shown and even only on certain parts of your screen. If doing what i said in the previous comment about upping voltage and power limit doesn't work then its time to call in your warranty. Good luck man.

devilgodspider · May 29, 2014

well, do I download MSi Afterburner now or should I test if everything is stable first like junkeymonkey said? And if yes, how do I check that? Play a game?

devilgodspider · May 29, 2014

And also I don't seem to be able to change voltage on MSi Afterburner only Power Limit, anything about that? My line of thought was:
MSi Card -> MSi Afterburner

junkeymonkey · May 29, 2014

in the device manager on the windows driver it should say generic vga display after you remove the AMD driver if not, there not uninstalled or uninstalling

wow did not know a screen shot on this was so hard to find but scroll down to the device manager scerrn shot and see what I am talking about [this was the best I could find

https://forums.geforce.com/default/topic/473186/physx/only-standard-vga-and-no-gts240/

devilgodspider · May 29, 2014

Then what am I missing?
Oh and I noticed something, it seems CC is still installed! but I uninstalled it! what the hell!

junkeymonkey · May 29, 2014

do express uninstall and check YES to everything read the footnotes from the driver page about removing that folder that don't uninstall and you got to remove it your self

My Graphics Card is having strange issues

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