explorer.exe, WMP crashing when trying to play certain wav, mp3.

Arakned

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May 29, 2014
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Hello All.

I need some computer help. (windows 7 Home premium 64bit, SP1, i5 3330 quad core 8gb ram. fresh format and all up to date).

when i open a windows folder containing wavs and mp3's of my own productions of

songs made mainly in fl studio 8,9 and 10 music production daw, i have noticed there

is the odd wav that is not showing the bitrate next to it. The green bar at the top

of the window starts to move across very slowly and stops in the box with the red x

without actually completing its task. At the same time explorer.exe pushes my cpu load

up to about 50% (Nothing else running) when i click on the file that is not showing

the bitrate to play it in wmp, wmp crashes, and explorer.exe with something called

dllhost.exe maxes out to 100% of cpu load. Also if i right click it to say, delete

it, it says preparing to delete but doesn't and explorer.exe and dllhost.exe maxes

out to 100% cpu load. I have to then restart the PC. I heard somewhere that it has something to do with fl studio,

but im not sure and don't know why most fl studio exports are totally fine, showing

their bitrate, with only the odd one crashing my computer.

i have noticed that a folder containing wavs/mp3 all showing their bitrate when

opened the green bar doesn't move across or it does very quickly because everything

is fine. Is it a corrupt file making explorer and wmp to crash as it cant read it???

if so why? and how do i fix the file or even delete it if i have to?.

Thank you for your time.
 

Arakned

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Hi Mickypheonix, thanks for your reply, na its not a codec problem, because as i say explorer.exe crashes even before trying to play the file. im normally very good with computers and i know about vlc and codecs.
 
i understand , does the file play with another player without crashing ? is media player the issue ?

you may be right , it may be a corrupt file
have you tried converting the file to another file format to play it ?
what is the file format you are trying to play ?
 

Arakned

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May 29, 2014
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Hi again mickypheonix thanks for trying to help me.
Ok so ive done more examining and this is what ive come across.

My computer is totally fine until i go to: my computer/external hard drive E/My productions.

when this my productions window opens, listed is about 50 of my own music productions wav's and mp3's.mainly written in fl studio 8,9,10 everything is good, cpu load not shifting pass 2% but as i scroll down the folder i see a file that isn't showing its bit rate next to it as all the others in the folder do. straight away at this point without me clicking on anything cpu load goes up to around 30% as the green bar at the top of the window moves very slowly to the right where there is a red X at the end.

At this point my PC is starting to crash (something like it cant read the file in the folder) if i then close the folder my cpu load stays at 30% nothing else running.

Its still crashing!

If I dont close the folder to try and investigate whats going on by clicking on some of the wavs/ mp3's for them to play in either wmp or vlc they all play fine but still with a 30% cpu load (and the green bar is still slowly moving to the right)

Apart from!!! the one which isent showing its bit rate.

This file is definitely the problem in this folder.

This file when clicked on to play in either wmp or vlc makes the media player to crash / not responding and my cpu load maxes out to 99/ 100 %

What is wrong with this file to make explorer.exe and dllhost.exe to crash???
explorer.exe cpu load about 73% and dllhost.exe about 26%.

I then have to restart my pc for the cpu load to go back to normal.

If I try to delete the file it says preparing! but it will not delete.

If I try to rename it, it wont let me.

Please help....
 

Arakned

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Hi. If you mean any diagnostics meaning: tools/error checking/check now.. I started running this 4 hours ago on the external HD, And even though it didn't completely stall, it did only do about an eighth and seem to take a very long time to do that (i do have many files, sounds mostly for my productions) before i stopped it as i thought it wasn't working right and all the time it was using 97% of my 8gb of ram which worried me. You might be right about the External HD being at fault, but this is bad because stupidly everything is on there rather than on my PC..I Know! been meaning to do it. I feel if I left it to do the error/bad sector check it would take like 30 hours, and all at 97% of 8gb of ram, i didn't know if this was normal. all the time during this process it was only the ram that was maxing out , the processor was fine.
What do u think i should do from here my friend. Thanks for all your help.
 

Arakned

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May 29, 2014
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OMG is that really it? Busted HDD! Its almost new. I have VERY IMPORTANT WORK ON IT. music productions that i cant seem to back up/ copy to my PC because of the issue! Could it not be anything else? what about these programs that can delete a file when explorer cant?
 

Arakned

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May 29, 2014
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Ok I'll get to you in about a day or two. Thanks.
 

Arakned

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May 29, 2014
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Hey mickypheonix, soz about the delay, right, i didn't download those progs. i backed up the external hhd to my desktop everything apart from about 10 wav files, those were the ones making explorer.exe crash every time i viewed the folder that contained them, what i guess was what you called a bad sector. i have lost 10 of my songs, better than all of them. just a side note even though when viewing a folder containing these wavs, where a few are bust, i could still copy at a decent speed to my desktop all the good ones even though explorer.exe was at 100cpu load. ive disconnected the external hdd and put away with a new one coming in the post. cheers for your advice on it being a bad sector. do you know how these bad sectors come about?