AMD Catalyst Control Center cannot be started

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G

Goonarboy

Reputable
May 29, 2014
8
0
4,510
hi
i really need some help with this but im not that good with pc's

system
windows vista 64bit
2 i7 quad core chips
6gb ram

i recently bought a corsair cx600 supply and a sapphire dual x R9 270x OC card and installed them at the same time due to my old 1gb graphics card failing.
i did a system re-install and completed all the updates needed including sp2,
downloaded the drivers from the AMD website (1312_winvista_64_dd_ccc_whql_635230540673139600).
the file installed but then nothing. clicked on the CCC application in the start menu and all i get is...AMD Catalyst Control Center cannot be started. there are currently no setting that can be configured using AMD Catalyst Control Center.

in control panel my card is listed as 'Standard VGA graphics adapter'

Am i missing something?
please help
 
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S

Suztera

Polypheme
Mar 18, 2014
12,730
0
60,960
Download any AMD gpu drivers from AMD own Drivers and support website to be updated.
http://support.amd.com/en-us/download/desktop?os=Windows+7+-+64#amd-catalyst-packages
I do not recommend any manufacturer's website other than AMD to get drivers from. Most of the time it is outdated.

The reason for the error you get is that you did not fully installed the drivers. It is partially installed. You will need to uninstalled the driver cleanly in Windows's Safe Mode and reinstalled the drivers.
 
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G

Goonarboy

Reputable
May 29, 2014
8
0
4,510
hi
just tried these and I'm still getting the same message. i also downloaded the Trixx overclocking utility just to see if it knows the card. the strange thing is that it lists the card as 'standard vga graphics adapter' but the other stats match the R9 (2048 GDDR5 memory etc)
 
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G

Goonarboy

Reputable
May 29, 2014
8
0
4,510
Catalyst™ Install Manager
Installation Report
05/30/14 01:10:30


Hardware information
Name AMD Radeon Graphics Processor
Manufacturer Advanced Micro Devices, Inc.
Device ID 0x6810
Vendor ID 0x1002
Class Code 0x030000
Revision ID 0x00
Subsystem ID 0xe271
Subsystem vendor ID 0x174b
Other hardware

Existing packagesMicrosoft Visual C++ 2010 Redistributable (x86)
Microsoft Visual C++ 2010 Redistributable (x64)

Packages for install
AMD Catalyst Install ManagerFinal Status: Success
Version of Item: 8.0.916.0
Size: 20 Mbytes
Microsoft Visual C++ 2012 Redistributable (x64)Final Status: Success
Version of Item: 11.0.50727
Size: 9 Mbytes
AMD Catalyst Control CenterFinal Status: Success
Version of Item: 2014.0417.2226.38446
Size: 150 Mbytes


Other detected devices

Manufacturer Advanced Micro Devices, Inc.
Device ID 0xaab0
Vendor ID 0x1002
Class Code 0x040300
Revision ID 0x00
Subsystem ID 0xaab0
Subsystem vendor ID 0x174b


Error messages
 
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G

Goonarboy

Reputable
May 29, 2014
8
0
4,510
is this that the files didnt download or that the program thinks i dont have a graphics card? could it be anything to do with the way the card is wired to the power unit?
 
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G

Goonarboy

Reputable
May 29, 2014
8
0
4,510
i bit the bullet and took my pc to someone who knows a bit more about them than i do. they had to force vista to accept the 'AMD Radeon R9 200 Series' drivers that are in the 13-12 winvista download from the sapphire site. only problem is that if i do an update drivers order thru windows it will only install 'standard vga graphics adapter'. i will have to hope they resolve this before i need to update the drivers
 
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