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internet hasn't been working ever since I updated to 8.1

Last response: in Windows 8
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May 29, 2014 9:14:28 PM

Ever since I updated 8.1 the internet hasn't been able to connect no matter what browser I use. Everything else works fine im connected to Wi-Fi I can access steam and play games online its just my internet that seems to not be working I already checked to see if there was a problem with the firewall and I tried running it in different compatibility modes. I think it may be something that was on my computer from before I updated thats causing trouble but im not sure any help would be greatly appreciated thank you.
May 29, 2014 9:15:53 PM

I also updated all my drivers
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a c 383 * Windows 8
May 29, 2014 11:18:45 PM

zrs said:
Ever since I updated 8.1 the internet hasn't been able to connect no matter what browser I use. Everything else works fine im connected to Wi-Fi I can access steam and play games online its just my internet that seems to not be working I already checked to see if there was a problem with the firewall and I tried running it in different compatibility modes. I think it may be something that was on my computer from before I updated thats causing trouble but im not sure any help would be greatly appreciated thank you.

Possibly a Windows glitch...
First try System File Checker
Windows key plus 'X'
Choose Command Prompt (Admin)
Type sfc /scannow then Enter

It finds and fixes errors in Windows, but doesn't always report them. Run it and see if the fault disappears after re-booting your system
If corrupt files are found that can’t be fixed, try

Dism /Online /Cleanup-Image /RestoreHealth (Observe spaces before /)

Re-run SFC

To view CBS Log

findstr /c:"[SR]" %windir%\logs\cbs\cbs.log >sfcdetails.txt

Search C drive for sfcdetails.txt or navigate to C:\Windows\System32 and scroll down.


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June 2, 2014 9:58:47 PM

Unfortunately it didn't seem to work It told me the there was nothing wrong with the integrity is there anything else I can try?
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a c 383 * Windows 8
June 3, 2014 12:35:45 AM

zrs said:
Unfortunately it didn't seem to work It told me the there was nothing wrong with the integrity is there anything else I can try?

Try creating a temporary account with Admin privileges to see if a browser works within the new account. If so, be prepared to delete yours and start afresh! Could be something amiss in your User profile...

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June 27, 2014 10:49:23 AM

I would try a clean install, instead of an upgrade (which often go screwy). Save off all your important docs, music, photos to a jump drive or separate HDD, and then do a fresh-clean install. I think this will fix it.

Make sure you disconnect all other drives except the one you want the OS on. This helps too.
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