WD My Passport - cannot access data

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Jason Nguyen

Reputable
May 30, 2014
2
0
4,510
Hi everyone,

I have trouble accessing the data stored in my WD external drive. The explorer shows that the computer still recognized the drive but my data is nowhere to be found. Only an "autorun.inf" file is displayed.

Is there any proper solution for this problem besides formatting? Every kind idea is appreciated
 
Solution
jinksy
Okay, well on the upside, it looks like your data is still there,

Firstly, I would enable the view of hidden and system files within folder options,

If you still can't see then i would run a chkdsk
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J

Jason Nguyen

Reputable
May 30, 2014
2
0
4,510
The details of my data were showed when I scanned for virus, so I believe that my data is still there. I think the drive just lost some specific file to display it.

It's a 465 GB type and 82.2 GB is used.
 
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jinksy

jinksy

Honorable
Dec 16, 2012
434
1
10,860
Okay, well on the upside, it looks like your data is still there,

Firstly, I would enable the view of hidden and system files within folder options,

If you still can't see then i would run a chkdsk
 
Upvote 0 Downvote
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