my computer restarts when playing games after about 5-10 minutes?

miniminigroom

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I have recently built this computer and I am having trouble whilst playing games, when I start playing a game after about 5-10 minutes the computer will just restart, I have read similar threads about people having issues with their power supply's and how they are insufficient and so i have bought a new corsair RM850 — 850 Watt 80 PLUS® Gold Certified Fully Modular PSU but the problem is still persisting.

my specs are:
Sapphire Radeon R9 280X 3GB Tri-X Toxic Video Card
Kingston 8GB (1 x 8GB) DDR3-1600 Memory
ASRock 990FX Extreme3 ATX AM3+/AM3 Motherboard
windows 8.1 32 bit OS
corsair RM850 — 850 Watt PSU
generic 320GB HDD
120GB Samsung SSD

I have no idea why this is not working as i have read on multiple threads that my psu should be good enough any idea's on why it may not work?
 
Solution
If your psu is OK - as the voltage readouts indicate and your cpu is OK as Vcore, temps and fan speeds indicate, We're running out of options.

Top of what's left is your ram. With a 32 bit system, your pc would only be able to use less than half of it. That alone can cause mischief. But also having one ram stick instead of the more usual 2 x 4gb doesn't help either. So I'd strongly suggest you get a usb stick and let Memtest work its magic - asap.

miniminigroom

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sorry I forgot to include that i have a AMD FX-8350 4.0GHz 8-Core Processor
 
Have you run your system through any diagnostics? While the PSU would be the most likely culprit when playing games, its not the only thing.

Memory - Run Memtest 86+

Samsung Hard Drive - Samsung should have a diagnostic tool to download for your specific drive. Think its called Samsung Magician.

Generic Hard Drive - If your system is caching to this drive and it has errors then that could be a problem. Find out what drive it is and get the appropriate diagnostic program for it.

CPU - Try running Prime95. This will super stress your CPU. If your CPU is over heating it could be shutting of to prevent damage. Check your motherboard driver disk for system utilities that let you monitor CPU temp.

Video Card - You can try stress testing this to see if it mimics the behavior. Furmark will do the job but make sure watch your temps. You dont want to damage you GPU by over doing the testing.

Also your not getting the most of your Memory. Your Windows 32bit cant address up the full 8GB of your memory, it caps out at 4GB.
 
Have you overclocked the cpu?

Have you got a custom cooler on it? If so, what?

Have you cleaned out the cooler fins lately?

Is the cooler sitting properly on the cpu? - doesn't rock

Is your cpu cooler fan(s) going at about 1000 rpm?

And do the Memtest thing to keep me and minime happy.

Can you download and run HWInfo -Sensors and tell us what your cpu package temp range is?
And what your Vcore range is?

Can you also tell us what range of readings you get for 3.3V, 5V and 12V? - they tell us how your power supply is travelling.

You've got a good motherboard and a good power supply, so I'm expecting them to be OK

Oh - and you can do a DiskCheck on you hdd and ssd to see if it finds anything wrong too. Just covering all bases.
 

miniminigroom

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i have not overclocked my cpu, i have no custom cooler, the build is only a few weeks old so dust isnt really a problem, the cooler is sitting fine on the cpu, according to my mobos utiltity the cpu fan1 speed is about 3300-3400 rpm. i havent yet done the memtest thing because i do not have a usb to hand, i have downloaded the HWinfo but i am not sure were i can find the cpu package temp range info, i am not sure about the vscore voltage allthough my mobo's utility says it is 1.280V. also my mobo's utility is saying 3.328v for the 3.3v, 5.088v for the 5v and 12.091v for the 12v
 
Ah yeah i7Baby mentioned a very important thing, well actually several but one thats super easy to check. How dirty is your computer? If your CPU fan/heatsink is so clogged up that it cant function right your going to overheat that puppy pretty fast.

EDIT - Yeah nevermind, answered this while I was typing it out.
 

miniminigroom

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i have been running prime95 for around half an hour now and my cpu temps are peeking at 66C, the temperature now is 64C though.
 
Your running it pretty much at its limit there, but thats what Prime95 is made to do. It tests beyond what most programs can realistically push your CPU to.

Sounds like your pretty stable with your CPU heat. There are other torture tests that Prime95 can do, including a memory stress. Run it through those and see if you cant make it crash. If none of those work, a straight memtest 86+ wouldn't be a bad idea. From there I'd test out your hard drives and then your GPU. If none of those work, it may be a driver issue or even a game patch issue if its only happening during gaming sessions.

Also, and I cant believe I forgot this. Check your system eventlogs, see if there is anything in there showing an error code for a crash.
 

miniminigroom

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i was just running prime95 with the torture settings at in-place FFTs (maximum heat, power consumption,some RAM tested) and i restarted like it does whilst i am playing games. any ideas what might be causing this? i thought my power supply or heat wasnt an issue? when i was running it before i was running it with torture setting set to blended (when i gave you the temps). also i was looking at my cpu temp just before it crashed and i was only at 64C.

i have also just looked in the event logs, there was a critical error when the system restarted "The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly." source: kernel power, event ID 41.
since that there has been an error saying that the shut-down was unexpected

there has also been two warning events since it last crashed:
The application (cFosSpeed, from vendor cFos Software GmbH) has the following problem: To function properly, cFosSpeed must be reinstalled after you upgrade Windows. source: applicationexperienceinfrastructure, event ID: 1

&

The driver \Driver\WudfRd failed to load for the device SWD\SensorsAndLocationEnum\LPSensorSWDevice. source: kernel-PnP, event ID: 219

i have recently used speedfan to find my gpu temp, my computer restarted when it was only 54C,

i have also read on the steams forums that it may be because i havent got enough ram but i have 2.98GB of usable RAM where the game i have been playing recently(civ 5) only requires 2GB of free ram minimum. Could that possibly be the problem?
 

Vic 40

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Not as a solution,just curious,above a 32 bit os with 8gb's of ram. Are you really using a 32bit os?


i was just running prime95 with the torture settings at in-place FFTs (maximum heat, power consumption,some RAM tested) and i restarted like it does whilst i am playing games
What were the temps at that moment? Any idea?

Ram is still a option too for being at fault.Did you run memtest? (for several passes= >4)
 
If your psu is OK - as the voltage readouts indicate and your cpu is OK as Vcore, temps and fan speeds indicate, We're running out of options.

Top of what's left is your ram. With a 32 bit system, your pc would only be able to use less than half of it. That alone can cause mischief. But also having one ram stick instead of the more usual 2 x 4gb doesn't help either. So I'd strongly suggest you get a usb stick and let Memtest work its magic - asap.
 
Solution