Installed the R9 290X and I keep getting black screens after playing games for awhile.

ToxicMagic · May 30, 2014

Hi, I Installed a R9 290x into my pc and I keep getting blackscreens after playing games like: League of legends, Sometimes Minecraft and heavy games like metro last light.

I tried almost everything that I can think of like update my AMD drivers, Reinstalled windows, Check my cabels, underclocking and alot more.

I even opend my pc and put an big ass fan on it that was mend for me not for the computer and it still happend.

To make clear what happens: I play a game and then suddenly I get a blackscreen then my screen says "No Signal" but my computer stays on all the lights stay on and I can hear the fans still running.

I hope someone can help me with this thanks! (sorry for the bad english)

MagicPants · May 30, 2014

Either your PSU isn't up to the task or you have a bad 290x. I tend to suspect the latter.

ToxicMagic · May 30, 2014

MagicPants :

My power supply is 680Watt and I have send my r9 290x back to the store twice now and I got a new 1 every time do you think im realy unlucky with them or that my power supply is just not doing his job? Thanks for the fast reply btw.

CooLWoLF · May 30, 2014

What kind of PSU is it?

ToxicMagic · May 30, 2014

CooLWoLF :

Hi, Its this one http://www.guru3d.com/articles_pages/hiper_type%C2%A0r_mk_ii_680w_power_supply,2.html

CooLWoLF · May 30, 2014

Your PSU is probably enough, but I still would start there and try a new one. Get at least a bronze rated 700w

http://www.newegg.com/Product/Product.aspx?Item=N82E16817139040

ToxicMagic · May 30, 2014

CooLWoLF :

Are you sure this will fix it since I dont want to waste 90 bucks ;p

CooLWoLF · May 30, 2014

No, its impossible to be sure. What I do know is that most of the GPU companies have the minimum power requirements for a R9 290 listed at 700+ watts. Now, of course they go over what is probably necessary so they don't get sued, but still, I think its a pretty good chance that your PSU is the culprit here. You can always return it.

ToxicMagic · May 30, 2014

CooLWoLF :

Ok thanks for the help so far I will probaly try this.

If someone else has any other ideas in the mean time please let me know!

ToxicMagic · May 30, 2014

CooLWoLF :

Hi, again I did some research and aperently more people have the same problem even do they have 1100 Watt Psu's

If you look at this video you can see what happens https://www.youtube.com/watch?v=RaccFP5ZzG0
and if you look in the comments you can see people are having the same problem with the same card so do you have any other suggestions?

MagicPants · May 30, 2014

Your powersupply uses 4 rails each at 18amps 12*18 = 216watts per rail. So while your PSU is strong enough, each rail is not.

You could try plugging in the 8 pin pcie power connector to one rail and the 6 pin to another. Although I've never tried this myself. Also make sure whatever rail(s) you've got the card on, it the only thing on those rails.

ToxicMagic · May 30, 2014

MagicPants :

I see what you mean I will try and get one for around 800 watt or something

MagicPants · May 30, 2014

Just FYI I have a pair of 290Xs in crossfire, and the most wattage I've seen them pull is 770 watts while litecoin mining. (I just tried it once, but it made my office way too hot)

ToxicMagic · May 30, 2014

MagicPants :

So how much Watt do you recommend for 1?

MagicPants · May 30, 2014

I'd go with the manufacturers recommendation of 750 watts, but get it all as a single rail, and you won't have to worry about any of this.

KrashLog · Jun 1, 2014

Are you using Catalyst 14.6 Beta? I've had the same issue you described (in Battlefield 4 and Sleeping Dogs) with 14.6 but it never happens with the 14.4 WHQL drivers.

winningsince1337 · Jun 1, 2014

I have the same problem with my 290. Not really sure what to do.

RobCrezz · Jun 1, 2014

Looks like a very common problem relating to power delivery
http://www.reddit.com/r/buildapc/comments/1wgh2f/psa_probably_290x_black_screen_fix_use_two_pcie/

winningsince1337 · Jun 1, 2014

RobCrezz :

Interesting, I'm running an Antec 750w with 4 rails and 25A on each of those. Currently, I have 2 separate rails hooked into my 290 and once every say 10ish hrs of gaming I get a black screen. Oh well. Does anyone know where I can look to see if there is a bios update available for my reference XFX r9 290?

Edit: After all the issues I've had with AMD cards, I think it may be time to switch to nvidia after I move on from the 290. They just seem to have less problems.

RobCrezz · Jun 1, 2014

With these cards it looks like you are better off with a single 12v rail design.

PC_gamer5150 · Jun 1, 2014

yet another thread i have seen that makes me so happy i went gtx 780
everyone was suggesting 290x cause it is better,faster blah blah blah
but in the end they seem to have too many issues for me

MagicPants · Jun 1, 2014

I have a pair in crossfire and they work fine... Of course I have a corsair ax1200i, and a vertically aligned mobo.

winningsince1337 · Jun 1, 2014

PC_gamer5150 :

Yeah, nvidia costs more but, seems to be a bit more 'refined'. If only it didn't come with such a premium over the competition.

PC_gamer5150 · Jun 1, 2014

winningsince1337 :

yeah i agree, I was not trying to start a anti AMD thing but i have read so many negative things about them? and
my buddy bought a new 7970 matrix and had to return it and i remember how depressed he was over that.
he has since been using a GTX 770 sc and has not had the slightest issue.

winningsince1337 · Jun 1, 2014

I think I'll use 2 seperate 6 pins on seperate rails and use a 2 6-pin to 8-pin adapter so I can have 3 rails with 25A each for one R9 290. I'll post an update if that solves the issues

Installed the R9 290X and I keep getting black screens after playing games for awhile.

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