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screen went from color to black and white

Tags:
  • Windows 8
  • Catalyst
  • Display
  • AMD
Last response: in Windows 8
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May 30, 2014 1:21:35 PM

I downloaded the beta version of AMD's catalyst control center. released on 5/26/14, when I opened up the file it said I was missing "Something" and to download it, I did, and one of my three monitors turned from color to black and white. So I uninstalled that beta version and reinstalled the original version released on 4/24/14. But still it remained black and White. I called AMD and they had no idea how to fix it, but said it might be the display port adapter, and suggested I get a new one. I haven't done that yet, as I don't want to spend another 30 dollars right now. And since it happened when I hit the download button I'm not sure it's the display port adapter. I also switched the DVI port and the display ports and the black and white screen follows the display port adapter. So it's not the monitor. I also did a system restore but it didn't work. Anyone has any ideas.

More about : screen color black white

Best solution

June 6, 2014 10:27:03 PM

Hey, im not sure if you found the fix for this. But you need to uninstall the AMD's catalyst control center and all the drivers that came with it. But before you do that, lets get some tools together to help you get rid of all the drivers that like to stick around even after you uninstall them..

First you will need to a program which deletes all the AMD drivers that hang around after you install them. The reason this happens, is so when you uninstall the display you dont have a massive resolution, and all your ICONS go out of wack. Its something thats annoying when updating drivers, but 90% of the time you can install over these drivers without issue. When you do run into an issue this type of stuff happens, and you find yourself here looking for answers =)..

The program i use is http://treexy.com/products/driver-fusion/download You can download the free version and do what you need it to do. Also when installing this program make sure you check Custom and uncheck the extra program it wants you to install. You dont need it for this task.

Once you have install the program, you will need to be able to boot into safe mode. If you're on windows 8 you might want to read this http://support.microsoft.com/kb/2809468

If you're not on windows 8 or 8.1 then pressing F8 while booting should give you the prompt window to go into safe mode.

Once you get into safe mode, you might notice your monitors are in color now. If they are not, then you might have another issue. But im sure they will be in color. Run the Driver Fusion program, and delete the AMD drivers that it shows. Once you have done that reboot into windows, and install your CCC drivers again..

Hope this helps, and anyone else who finds this.
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October 4, 2014 1:30:32 PM

uputz said:
Hey, im not sure if you found the fix for this. But you need to uninstall the AMD's catalyst control center and all the drivers that came with it. But before you do that, lets get some tools together to help you get rid of all the drivers that like to stick around even after you uninstall them..

First you will need to a program which deletes all the AMD drivers that hang around after you install them. The reason this happens, is so when you uninstall the display you dont have a massive resolution, and all your ICONS go out of wack. Its something thats annoying when updating drivers, but 90% of the time you can install over these drivers without issue. When you do run into an issue this type of stuff happens, and you find yourself here looking for answers =)..

The program i use is http://treexy.com/products/driver-fusion/download You can download the free version and do what you need it to do. Also when installing this program make sure you check Custom and uncheck the extra program it wants you to install. You dont need it for this task.

Once you have install the program, you will need to be able to boot into safe mode. If you're on windows 8 you might want to read this http://support.microsoft.com/kb/2809468

If you're not on windows 8 or 8.1 then pressing F8 while booting should give you the prompt window to go into safe mode.

Once you get into safe mode, you might notice your monitors are in color now. If they are not, then you might have another issue. But im sure they will be in color. Run the Driver Fusion program, and delete the AMD drivers that it shows. Once you have done that reboot into windows, and install your CCC drivers again..

Hope this helps, and anyone else who finds this.


This worked for me, thanks! =)
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