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Computer either restarts, BSOD's or program stops responding when playing games

Tags:
  • Battlefield
  • Blue Screen
  • Games
  • Components
  • Computers
Last response: in Components
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May 30, 2014 8:48:36 PM

I was able to play Battlefield 4 and all other games in my library before this happened. One day I update my Nvidia driver software for my 650ti from 335.23 to 337.88. I didnt play any games for about a week after that. Soon later, I get a BIOS update for my ASUS motherboard from 6308 to 6407. About an hour after that, I decide to play Battlefield 4, but after about 4 minutes, my computer bluescreen's for no apparent reason. I had that problem before with BF3 after a BIOS update and fixed it by overclocking my CPU. After doing so, i restart and play BF4 again. This time, BF4.exe stops working after about 4 minutes. I proceed to right click and repair the game from Origin. I try to play the game again, but after about 4 minutes, it stops responding...again. I try launching the game again and this time it works... for about 4 minutes, except this time, restarting the computer without a proper shut down. I got tired of trying to fix this and then played Battlefield 1942, less taxing to the GPU. At first, it says program not responding after about a minute, so i try it again. This time it actually works for the entire time I am playing it. With BF4 still not working, I try to reinstall the old drivers. The same problems continued presenting themselves. This problem seems so inconsistent: Either my games (The most taxing to the GPU) are not responding, restarting my computer or Blue screening (and continuing to do these everyone of these at least once a day). Can anyone help me out? Sorry for the such long, unorganized plea for help.

More about : computer restarts bsod program stops responding playing games

May 30, 2014 8:56:16 PM

What are your system specs?
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May 30, 2014 9:46:40 PM

Calnin said:
What are your system specs?


it is:
Motherboard= f2a85v-pro
CPU= a10 5800k
PSU= RAIDMAX hybrid 530ss
RAM= 8GB 1600mhz

I'm not really sure what else to add. Need anything in specific?
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May 30, 2014 10:10:13 PM

My bet is on the power supply.
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May 31, 2014 8:55:06 AM

Calnin said:
My bet is on the power supply.


I think it might be the bios update, though. Can a PSU problem cause a BSOD?
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May 31, 2014 12:05:24 PM

Did the bsods begin after the bios update?

edit: Oh. Maybe try reverting the bios update and seeing if that makes a difference.
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May 31, 2014 12:08:27 PM

Calnin said:
Did the bsods begin after the bios update?


yes it did. As a matter of fact, i remember a suggestion on the bsod that recommended disabling caching and shadowing on the bios. And i know that a bios update will erase all bios setting, even though i didn't make changes other than boot drives, could that be he problem? If so, how do i make those changes?
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May 31, 2014 12:19:18 PM

Its possible that is the problem. I honestly don't know about those settings in the bios, but I'd imagine its in the northbridge somewhere. Explore around the bios is really all i can give.
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June 1, 2014 9:27:12 AM

Calnin said:
Its possible that is the problem. I honestly don't know about those settings in the bios, but I'd imagine its in the northbridge somewhere. Explore around the bios is really all i can give.


After I did sfc.exe /scannow, the blue screens have seemed to stop, but when i play BF4 (as well as other games) the game is perfect for a couple of minutes and after that it just stops responding. There doesnt seem to be any constant factor, it just stops responding and closes. Atleast the bluescreens have stopped, but is there any fix to this problem
EDIT: As it turns out I still get BSOD'd, but still a lot less often.
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June 1, 2014 2:17:15 PM

I'm running into a brick wall for ideas, but I personally want to say it might be the power supply, but you were able to play perfectly with that prior to the bios update yeah?
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June 3, 2014 10:02:03 AM

Calnin said:
I'm running into a brick wall for ideas, but I personally want to say it might be the power supply, but you were able to play perfectly with that prior to the bios update yeah?


Yes, but I wasn't playing for about a week after the driver update so it could have been the driver too. I did uninstall, reinstall, roll back, etc the driver, but maybe a clean install to cover all bases. Could you offer your opinion on that?
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June 3, 2014 11:28:45 AM

Never hurts to try.
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June 3, 2014 8:29:55 PM

Calnin said:
Never hurts to try.


I'm not all that sure I was doing it right because it doesn't seem to have solved my problem. what is did was:
1. Boot into safemode
2. uninstall and delete driver files for the 650 ti in Device Manager
3. Install the drivers (in advanced options select "clean install")
4. reboot
An interesting thing to note is that I decided to play BF3 on medium settings instead of Ultra. On Ultra, the computer BSOD'd after a few minutes, but with medium the game stops responding after around 25 minutes.
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June 3, 2014 8:59:14 PM

How long does it take to bsod when you play with the APU integrated graphics? You might need to remove the nVidia drivers and install AMD drivers.
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June 4, 2014 1:45:25 PM

Calnin said:
How long does it take to bsod when you play with the APU integrated graphics? You might need to remove the nVidia drivers and install AMD drivers.


Before I remove the Graphics card, would it be possible it is the RAM? I mean, it would make sense to start happening after the BIOS update, and on one of the BSOD's, the technical information mentioned some memory addresses. I ran memcheck and it didn't return any errors, but I heard that memcheck doesn't test the RAM under stress. Could the RAM be the problem, or maybe the BIOS's way of handling it?
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June 4, 2014 2:11:26 PM

I would recommend clearing the CMOS and going back to the BIOS version that was working well. If there are still problems use a uninstaller utility like "DDU", and then reinstall the driver that was working for you.

https://forums.geforce.com/default/topic/550192/geforce...

There are several things that problems like this. The first is driver problems. Another is memory problems. Another less likely cause is the power supply. It is less likely because it tends to cause crashes not BSOD.

Do you have access to a case speaker? Are there any beep codes? They are inexpensive at around $5.

http://www.newegg.com/Product/Product.aspx?Item=N82E168...

So the next area to check is the memory. I would first re-seat the memory sticks one at a time. Clean the contacts, blow out the slot, and then reinstall the stick. Afterwards, I would run memtest to verify that the memory is good.


Here are two check lists, some of it will not sapply.

http://www.tomshardware.com/faq/id-1893016/post-system-...

http://www.tomshardware.com/faq/id-2041564/troubleshoot...
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June 4, 2014 2:19:46 PM

Another possibility is that the graphics card itself is causing the problem. This can be tested by removing the card and changing back to the integrated graphics in the BIOS.

Then test the system again without the GPU.
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June 8, 2014 10:00:25 PM

thank you! I managed to restore the BIOS to the earlier version i was on (managed to do it without a dead board), however is still BSOD's. I looked at the error report and noticed the message is a bit different and I did at one point have BSOD's after BIOS update. I fixed it with a CPU overclock and it worked! All the BSOD's, random restarts and programs not responding were fixed!
in summary:

1. Flash BIOS to version it worked on.
2. Overclock CPU with the auto tuner feature from AI Suite from ASUS
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June 8, 2014 10:12:01 PM

Good. Glad to be of some assistance.
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!