About to tear my hair out! Please Help!

Tyber109 · May 31, 2014

Hi guys I'm new here and to PC building in general.

Anyway problem, originally my issue was no display (Keyboard worked fans Drives etc.)

I ran through the guide provided by this site (all passed) and when that didn't work I looked at google, One solution was to reset the CMOS, well my motherboard guide (ASUS Z87) said to reset a "jumper" I did and now the PC starts up shuts down once the MB lights hit VGA_LED and then starts again and runs normal, but it now hangs on BOOT_DEVICE_LED basically I'm on my last nerve.

Please Help!

P.S

All parts are new and can't be RMA'd due to warranty constraints (except prossesor)

Build:

Case: Cooler Master HAF 922 - High Air Flow Mid Tower Computer Case with USB 3.0 and All-Black Interior
MB: ASUS Z87-A LGA 1150 Intel Z87 HDMI SATA 6Gb/s USB 3.0 ATX Intel Motherboard
GPU: EVGA 02G-P4-3765-KR GeForce GTX 760 2GB 256-bit GDDR5 PCI Express 3.0 SLI Support Dual Superclocked w/ EVGA ACX Cooler Video Card
CPU:Intel Core i5-4670 Haswell 3.4GHz LGA 1150 84W Desktop Processor Intel HD Graphics
RAM: G.SKILL Sniper Series 8GB (2 x 4GB) 240-Pin DDR3 SDRAM DDR3 2133 (PC3 17000) Desktop Memory
PSU: Thermaltake SMART Series SP-750PCBUS 750W ATX 12V 2.3 SLI Ready CrossFire Ready 80 PLUS BRONZE Certified Active PFC Power Supply
HDD: TOSHIBA DT01ACA200 2TB 7200 RPM 64MB Cache SATA 6.0Gb/s 3.5" Internal Hard Drive Bare Drive
SSD: SAMSUNG 840 EVO MZ-7TE120BW 2.5" 120GB SATA III TLC Internal Solid State Drive (SSD)
OS(Not Installed): Windows 8.1 64bit
Monitor: ASUS VS Series VS238H-P Black 23" 2ms HDMI LED Backlight Widescreen LCD Monitor 250 cd/m2 50,000,000:1
Misc: Also contains a disk drive also note that the HDD is not yet setup. (waiting on SATA cable)

mazooni · May 31, 2014

Try resetting the cmos without the jumper. Take the cmos battery out and leave it out for atleast 5 minutes, than put it back in. If you can't figure out how to remove the battery don't force it look it up on youtube, bunch of videos on it.

Tyber109 · May 31, 2014

mazooni :

alright battery removed will respond back in a few minutes.

Could be a number of duff components. Try ram 1 at a time? could be the board, could be the psu.

tried the one ram strategy. no dice.

mazooni · May 31, 2014

Waiting to hear. Hopefully it works!!!

Someone Somewhere · May 31, 2014

http://www.tomshardware.com/forum/261145-31-perform-steps-posting-post-boot-video-problems

Tyber109 · May 31, 2014

mazooni :

sadly nothing same issue, did i do something while changing the jumper (from before)? i switched it for 15 seconds then the whole shut down thing started.

Tyber109 · May 31, 2014

Someone Somewhere :

thanks, but I already did everything in this guide( to solve no display), then reset the CMOS after nothing worked leading to the above issue.

mazooni · May 31, 2014

Tyber109 :

Did you move the jumper back to the original location after you jumped it. Also to properly use the jump you need to put it on the right pins turn on your pc then turn it back off and move it back to the original location.

mazooni · May 31, 2014

Make sure to put the battery back in.

Tyber109 · May 31, 2014

mazooni :

I turned off the computer (unplugged as well) moved the cover thing from pins 1-2 to 2-3 for 15 seconds then put it back and started the computer. again.

Make sure to put the battery back in.

well duh. haha

mazooni · May 31, 2014

Tyber109 :

mazooni :

I turned off the computer (unplugged as well) moved the cover thing from pins 1-2 to 2-3 for 15 seconds then put it back and started the computer. again.

Make sure to put the battery back in.

well duh. haha

When you move the cover thing to pins 2-3 you need to start the computer wait for about 15sec and turn the computer back off. Than move it back to pins 1-2 and start your computer normally and that should have reset your cmos.

Tyber109 · May 31, 2014

mazooni :

Tyber109 :

When you move the cover thing to pins 2-3 you need to start the computer wait for about 15sec and turn the computer back off. Than move it back to pins 1-2 and start your computer normally and that should have reset your cmos.

man I wish the manual specified that...

anyway is it still worth the effort or is the MB ruined now?

mazooni · May 31, 2014

MB is not ruined. No worries. That mistake doesn't damage the mb at all. Just do it right this time

. Hope it works!!!!

Tyber109 · May 31, 2014

mazooni :

nope.

still nothing. Starts, shuts off when reaching motherboard light for video card(video card is not in problem?) then restarts hangs on BOOT_DEVICE_LED

mazooni · May 31, 2014

Tyber109 :

Beyond this point I am stumped sorry :??:

. Try pming Tradesman1 he has helped me a lot I am pretty sure he will be able to help.

Tyber109 · May 31, 2014

mazooni :

Tyber109 :

Beyond this point I am stumped sorry :??:

. Try pming Tradesman1 he has helped me a lot I am pretty sure he will be able to help.

thanks for trying... I will contact Tradesman1 Thanks!

mazooni · May 31, 2014

No problem. Sorry I couldn't find a solution.

Tradesman1 · May 31, 2014

Are you trying with video ouput from the mobo or the GPU card, have you tried different cables? I'd start with 1 stick of DRAM and the video attached to the mobo output port and see if you can at least get into the BIOS

Tyber109 · May 31, 2014

Tradesman1 :

sorry for the late response, I was at work. anyway I haven't had the Monitor connected since I reset the CMOS, I did try before switching between the MB graphics and the video card with no change. would it be worth trying again now?

Tradesman1 · May 31, 2014

Might yes

About to tear my hair out! Please Help!

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