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500G HDD to 232G after win 7 clean install -- A NOOB NEEDS HELP

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June 1, 2014 5:22:51 AM

First and foremost, I'm a noob. So go easy on me guys. :) 

My netbook crashed a while back (I dunno why) and I had a computer technician take a look in it. I was told it needed to be reformatted from scratch. I didn't understand anything he was talking about so I told him to go ahead (as I said, a NOOB).

Everything was working fine after the clean install but when i looked into my HDD, it's now only 232G from the 500G previously. I looked into Disk Mgt and I now have 4 partitions but only amounting to 232G. I asked the technician what happened to my disk space, he told me did some partitions and compressed my hard drive. Is it possible to lose all that disk space with what he did? I have no idea if he's telling the truth or not. The worst case scenario I'm thinking is he replaced my HDD with another one. PLEASE HELP. :) 
June 1, 2014 5:31:05 AM

There are disk management/ diagnostic tools on line that are free. As for stealing you drive and swapping for a 250 (yeah, it does look like a 250 now dunnit?)
Its unlikely. The 500 was worth 15 used and a 250 is worth a tenner.
I really doubt it as you can just open the box and look. .
Its more likely you have grown a back up file full of crap. Or four.
I wouldnt let him near it again;4 partitions is not sorting it out, is it? he just got it runnig and took your wonga.
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June 1, 2014 9:30:16 AM

How do I find the lost disk space? Can u suggest a specific tool for me to try on that's safe to use. I tried checking it thru command prompt but all it says i only have 1 disk 232G.. thanks
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a c 103 G Storage
June 2, 2014 8:38:04 AM

Compressing the drive will give you MORE space not less. And it's a bad idea as it just adds another layer of failure. To see if you have the same drive, just look in device manager for the model it lists or just open the case and look at the drive.

Sounds like the tech was not a very good one.

Bring it back and ask him to re-install Windows on a single partition, maybe two at most if you want to separate your files from the Windows setup which may be handy if you want to re-install Windows without having to mess with your files.

He may have created a hidden restore partition, maybe when he said he compressed the drive he was talking about that.
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June 7, 2014 12:33:51 AM

thanks so much for the response. I checked the device and I'm pretty sure my HDD before was not named FUJITSO. and i checked the disk mgt as well, and i don't see any compressed drive. How can i check if he created a hidden restore partition? I have Acer aspire D257 running on Windows 7 Ultimate. Currently, i have 4 partitions (C for windows, D for files, E for recovery and a 157MB SYSTEM partition).
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a c 103 G Storage
June 9, 2014 6:40:07 AM

baling11 said:
thanks so much for the response. I checked the device and I'm pretty sure my HDD before was not named FUJITSO. and i checked the disk mgt as well, and i don't see any compressed drive. How can i check if he created a hidden restore partition? I have Acer aspire D257 running on Windows 7 Ultimate. Currently, i have 4 partitions (C for windows, D for files, E for recovery and a 157MB SYSTEM partition).


Well, the E recovery drive sounds like the recovery partition, but if it's not hidden, it will show towards the full disk space.

The name may have been changed during setup if you are just talking about what the drive is called in My Computer.

If your drive had 500 gig space and now is half that, he may have replaced the drive. Having multiple partitions does not change the total space available, maybe on a single partition, but if you add them all together you should have 500 gig. And compression would ADD available space not remove it.

If you right-click on the C drive, go to Properties then Hardware tab, you will see the model # of the drive. You can look that up and see what drive it is. The capacity is often right there in the model number.

For example my drive is showing up as a THNSNC128GVSJ which is a Toshiba 128 gig solid state drive.
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June 16, 2014 7:31:09 PM

Yeah, i'm concluding that my hard drive was definitely replaced, for reasons I'm not aware of. My tech was a fraud and at least now when I'll confront him, I have the knowledge. Thanks again! I'm now an avid fan of this forum! very happy with the help and assistance!
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