Installing Windows 7 on a Kingston SSD and it's asking for device drivers

gb221

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Jun 2, 2014
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I'm installing Windows 7 home premium x64 from a burnt .iso on a Kingston SSDnow 300 SSD. I've booted up and the screen is showing this. I'm not sure what to do or what drivers to look for.
 
Solution
Finally sorted it out. I created a bootable USB using a program called Rufus with the same image I used on the disc. Booted from the USB and everything worked fine.

kingstonhq

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Mar 11, 2013
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Hi, I'm Jewel with Kingston Technical Support. Windows 7 does not always include the SATA drivers necessary to detect the SSD for every system. If you have access to another computer with Internet access, you can go to your computer/motherboard manufacturer's website and locate the latest SATA chipset drivers. These drivers can be saved to a USB drive then loaded at that point of the installation. The SSD should be detected at that point. Make sure the drive is being detected in the BIOS as well, if not the BIOS may need to be updated. For further assistance, please call us at 1-800-435-0640 (USA and Canada only) M - F 6am - 6pm PT and I or another available Technician will assist you.

Thank you for selecting Kingston as your upgrade partner.
 

gb221

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So I changed it to AHCI and then tried again. I got the same message but this time when I inserted the mobo driver disk a driver was found but it tried to install it and couldn't - stating it was out of date.

I'm going to try using a USB instead of a disk this time and I'll download the most recent mobo drivers.

My mobo is ASRock Z68 Extreme3 Gen3 and I'm not doing a clean install I don't think - I've never used this SSD before and I'm putting windows on it for the first time.
 

gb221

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Which driver will it be from this list: http://www.asrock.com/mb/Intel/Z68%20Extreme3%20Gen3/?cat=Download&os=Win764 ?
 
You should have no problem with a Z68 motherboard.
Make certain that you have connected the ssd to one of the native 3gb sata ports.
The 6gb sata ports are implemented with a different chip that will need a driver.
Once you have installed windows, and the 6gb sata port drivers, you should be able to relocate the ssd to one of the faster sata ports.
Also check your motherboard bios updates. There may be one that addresses booting from the 6gb ports.
 

gb221

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It was in a 6gb port and I changed it over to one of the 3gb ports. Booted up again and then it once again asked for drivers... I inserted the mobo driver disk and this i.imgur.com/t7d7r8i popped up.

I have no idea what's going wrong and to top it off the USB I was trying to use to boot with a USB wouldn't work when I was trying to make a bootable USB.
 

Iron124

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I have heard (never actually tried, or had the problem) that sometimes Windows has trouble with SATA, especially when it is being installed for the first time with a new hardware configuration. The trick is to select IDE (PATA) in the system BIOS before attempting to install, making the system believe it is installing onto a PATA drive instead of a SATA drive. After windows is installed, Windows will normally find the correct drivers on its own, and you can switch over to SATA mode again.

 

gb221

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.iso came from the official microsoft website and I was just going to use my current code to activate it if I could ever get it installed.
 

gb221

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IDE is what I had it on initially before switching it to AHCI and the same problem occurs then except the only difference is when I insert the mobo driver disc no drivers come up instead of 1.
 

kingstonhq

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The drivers needed from here: http://www.asrock.com/mb/Intel/Z68%20Extreme3%20Gen3/?cat=Download&os=Win764
Should be the one described as "SATA RAID Driver (For system to read from floppy diskette during Windows installation)"

It would be best to double check and make sure the drive is being detected in the BIOS storage configuration. If it is than the driver is all that is needed, if it's not than try updating the BIOS. If it's still not recognized in BIOS after updating than you may have a DOA drive.

 

gb221

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The drive's definitely recognised. I've downloaded that driver and now all I have to do is put it on a disk/USB drive and then insert it when the time comes?
 

gb221

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Jun 2, 2014
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Finally sorted it out. I created a bootable USB using a program called Rufus with the same image I used on the disc. Booted from the USB and everything worked fine.
 
Solution