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Why are my downloads so slow

Last response: in Networking
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June 2, 2014 1:35:15 PM

I pay for 20 mbps and 4 mbps upload and when i download games on steam or origin it is almost always under 1mbps.

And i just got a new modem saturday and it didnt do a thing

More about : downloads slow

June 2, 2014 1:39:53 PM

Wired or Wifi?
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June 2, 2014 1:41:27 PM

there server is limiting you at that time just like I can download a 200mb from lets say Microsoft and zing it there but I go to AMD and get a 200mb from them and it 3 min+. depends how busy they are
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Best solution

June 2, 2014 1:51:45 PM

go to www.speedtest.net and test your download speeds.

Both USAFRet and junky posts are possible factors, could also be bad router, modem, or even bad connection on ISPs end. Do the speed test first.
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June 2, 2014 1:52:39 PM

You are likely confusing megabytes with megabits.
ISPs advertise their download speeds in megabits. For reference, one megabyte is equal to 8 megabits. So 20 megabits is about 2.5 megabytes
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June 2, 2014 1:54:59 PM

don't mater if you got the fastest internet in the world if there server don't give it to you fast your not getting it fast
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June 2, 2014 2:00:19 PM

USAFRet said:
Wired or Wifi?


wifi
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June 2, 2014 2:03:27 PM

boosted1g said:
go to www.speedtest.net and test your download speeds.

Both USAFRet and junky posts are possible factors, could also be bad router, modem, or even bad connection on ISPs end. Do the speed test first.


18.39 down
5.36 up mbps


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June 2, 2014 2:04:18 PM

Both USAFRet and junky posts are possible factors, could also be bad router, modem, or even bad connection on ISPs end. Do the speed test first.


I would have assumed that was already looked at first... sorry
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June 2, 2014 2:04:24 PM

junkeymonkey said:
don't mater if you got the fastest internet in the world if there server don't give it to you fast your not getting it fast


but even my friends get good speeds and they live close by
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June 2, 2014 2:05:59 PM

junkeymonkey said:
there server is limiting you at that time just like I can download a 200mb from lets say Microsoft and zing it there but I go to AMD and get a 200mb from them and it 3 min+. depends how busy they are


Then why can people who live close to me get better speeds downloading from the same server and same internet plan
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June 2, 2014 2:06:23 PM

Jarod_X said:
USAFRet said:
Wired or Wifi?


wifi


That could well be the issue. WiFi is very environmentally sensitive. I can see a 25% decrease just walking down the hall upstairs.

Also, as mentioned above, it could be their server.

Go to speedtest.net and see what you get.
Then try the same thing with a wired connection.
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June 2, 2014 2:07:45 PM

USAFRet said:
Jarod_X said:
USAFRet said:
Wired or Wifi?


wifi


That could well be the issue. WiFi is very environmentally sensitive. I can see a 25% decrease just walking down the hall upstairs.

Also, as mentioned above, it could be their server.

Go to speedtest.net and see what you get.
Then try the same thing with a wired connection.


I was sitting right next to the router and i got a 300 kb difference in download speed im going to try wired now.
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June 2, 2014 2:09:19 PM

Wifi degrades very quickly, and that is ith quality equipment, medicore or crappy routers will be even worse.
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June 2, 2014 2:15:25 PM

USAFRet said:
Jarod_X said:
USAFRet said:
Wired or Wifi?


wifi


That could well be the issue. WiFi is very environmentally sensitive. I can see a 25% decrease just walking down the hall upstairs.

Also, as mentioned above, it could be their server.

Go to speedtest.net and see what you get.
Then try the same thing with a wired connection.


ok so i just tried wired connection and it went from 1.0 mbps on wifi to 2.3mbps on wired so what can i do to make the speeds faster

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June 2, 2014 2:15:50 PM

''WiFi is very environmentally sensitive. I can see a 25% decrease just walking down the hall upstairs.''

so true I had to hunt down the right spot for mine and I can move it just a little in any way and loose some signal I lost 2 bars just due to rain today
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June 2, 2014 2:18:36 PM

junkeymonkey said:
''WiFi is very environmentally sensitive. I can see a 25% decrease just walking down the hall upstairs.''

so true I had to hunt down the right spot for mine and I can move it just a little in any way and loose some signal I lost 2 bars just due to rain today


well i just tried it with wired connection my download from steam went up by 1.2mbps but my friend a few blocks away with the same internet plan and modem as me is getting 8+ mbps
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June 2, 2014 2:29:58 PM

-maybe he can write the download to the drive faster? he maybe sitting right on top of the main box? maybe they wired you with sub standard coax that saved them money? there maybe an update or driver you need ? tell them you paid for a service and not getting it ... lots of factors to look at
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