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Samsung EVO 840 has some sort of loose particle inside. When I shake it, its moving and making a rattling sound.

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June 4, 2014 3:41:35 AM

Its a new one, as soon as I opened the box and shaked it i noticed something rattling in the inside, I dont know what it is. But the drive is working flawlessly. Would it be something catastrophic for the drive in the long run? Should I replace it for a new one? It sounds like a screw kept loose in a metal box. Please help!

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a b Ô Samsung
a c 293 G Storage
June 4, 2014 4:46:35 AM

Don't take any chances. Contact the supplier to exchange it.
Format the drive to return it to empty state before returning it.
If it contains private information, formatting is not good enough.
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June 4, 2014 9:34:01 PM

Phillip Corcoran said:
Don't take any chances. Contact the supplier to exchange it.
Format the drive to return it to empty state before returning it.
If it contains private information, formatting is not good enough.


I contacted Samsung Support regarding the drive and they suggested me to get it exchanged for a new drive since no prior complaints such were given on the SSD. I contacted the retailer from whom I bought this drive and he said that he will refund me the money. Thanks a ton for the help
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