OS doesn't boot anymore

Taytotom83

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Jul 18, 2013
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Hello

My friend had a couple of ICT guys put a certain program on his PC which we use for our college projects. After getting home he calls me saying there's a problem, and the problem is the following: When booting up, the american megatrends Logo pops up (which usually only happens during the first POST) after that exactly nothing. A blackscreen after the POST usually means there's no HDD installed, so I asked him to see if the cables were all firmly attached and whatnot. We tried again and the same happened. We then accesed the BIOS and start fiddling with the booting order. After everything yielded the same result, we tried putting in the Original OS (Win 7) install disc in the drive to see if it did anything. And it actually booted to the normal Win 7 screen. He could even access his account. We tried rebooting it to see if the problem was solved but we once again encountered the same problem with the blackscreen. We tried recreating what we did with the OS disc but we haven't managed to do anything similar so far. Sometimes it boots in the startup screen from windows where we can select safe-mode boot, but we always get the same black screen. My technical support could only bring me so far, and im out of ideas.
I think it's not his harddrive, as it had succesfully booted on one ocassion.
Could it maybe be the BIOS itself being buggy? or is it hardware-related?

Taytotom83
 

Taytotom83

Honorable
Jul 18, 2013
68
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10,630


We did, it yields one of 2 results: the AM logo pops up and then nothing, or the windows safe-boot screen and then nothing
 

Taytotom83

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Jul 18, 2013
68
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10,630


It has registered the hard-drive yes, along with the optical drive (and cd)
 
If you have another desktop or a usb-sata data adapter I would try mounting the drive on another machine and run chkdisk on it, or you could also do it form a linux boot cd.

Outside of that, it sounds like an issue with either the drive or windows install.

If mounting the drive to another computer is an option I would also backup any important data