What is wrong with my hard drive and what do I do next? - CRC Error - Seagate Internal

hofeling68

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Jun 4, 2014
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I have had a run of bad luck lately with hard drives and have one last bit I am trying to recover, a journal of our first daughter growing up embedded in self-hosted Wordpress on XAMPP. I actually have two issues but will focus on the hard drive one here. The other issue is that a backup of this was made using Cobian and zipped along with many photos resulting in a 400GB zip file that I can not extract the content from. That's another story.

I would like to know what you all think is wrong with the drive so I can try to take some next steps to recover it.

Subject: 1TB Seagate Internal 3.5" Harddrive, sata interface. The drive itself has 3 partitions. 20GB for the Windows XP operating system, a 940GB for media storage, and 40GB for my website (WWW). I was initially able to recover most data from the media partition, but was not able to read from the 40GB WWW partition. All partitions are NTFS.

I put the drive in my sata dock connected via USB to my laptop to try and pull off the data. The laptop is a windows 8 laptop. It took a little bit, maybe 30 - 60 seconds, for the drive to be recognized which is much slower than usual for the dock. Disk Management in Windows 8 recognized all partitions correctly. I was able to open file explorer and browse the WWW partition folder structure. I immediate setup a destination and using windows 8 file explorer began to copy over the contents. The process started with Windows identifying the content to copy, and partway through this process stopped.

Since then, when I remount the drive Windows recognizes the partitions correctly, but they are noted as "RAW". Additionally when I try to open them in Windows explorer, I get a CRC (cyclical redundancy check) error and can no longer open the files.

I have attempted to use diskinternals ntfs and partition recover, with no success...no files found to be recovered.

Is this a part (circuit board, head, ???) problem in the drive I can correct. It seems like it is so close to being recoverable but something is stopping it. The drive sounds normal to my ears.

Any suggestions, tips, or guesses?
 

hofeling68

Reputable
Jun 4, 2014
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4,510


Thanks for the callout, I corrected the title to internal. Hope that helps.