my pc shutdown when playing any game plz any1 reply

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yahia hamdy

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Feb 13, 2014
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hi i have problem with my pc this is the specs.
cpu: p4 3.00ghz
gpu: r7 240 1gb gddr5 (updated to last driver )
ram: 4gb ddr3
hdd: 1tb
os: windows 8 enterprise evaluation 64-bit
mobo:GA-G41MT-S2PT (REV1.1)
power supply : p4-500w 24pins voltage 115v-230v ( its a cheap one)

i bought this gpu a week ago i was able to play high games like bf3 on 720p and medium setting with 30 fps and other many games but now when i try to play any game it runs as usual but at any time my pc shutdown while playing so i tried to play an old game so i tried mw2 the same issue happened and i think its not overheating and temprature problem because my cpu temp don't rise more than 67degrees and my gpu don't rise more then 50degrees i don't know what to do and iam not sure that the issue bec. of the power supply i dont want to spend money for a new one and then the issue is not solved another thing when iam surfing on the internet my pc runs normally nothing happens only when iam playing games i didn't do anything with the over clocking its on default setting and iam disabling it as well so can any1 tell me what is the problem and how to dissolve it plz i want any1 to answer i want to play games i have dvi\hdmi cable and vga cable
 
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numanator

numanator

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Nov 14, 2013
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Is this the power supply you have? http://www.newegg.com/Product/Product.aspx?Item=N82E16817165024

If it is, then I wouldn't be surprised if the PSU is the problem since it only outputs 250w of power to the cpu and gpu assuming that the specs are truthful (some cheap psus post a MAX instead of a minimum which pretty much means you have no idea how much it can put out without testing it).

The reason it would only happen when you play games is because that is when the gpu tries to draw the most power from the power supply. The r7 240 draws about 50w idle and 120w at load (gaming or other gpu intensive tasks).

That would be my guess.
 
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TheProMaster

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Jun 4, 2014
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Try this , tae everything out except your key components ie. mouse, keyboard , monitor , memory. Then slowly put the things back into your computer one by one testing if its a hardware problem. Second , I too had this problem 2 years ago , and the motherboard was the problem. I threw money at it and I got it fixed.
 
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yahia hamdy

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Feb 13, 2014
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i have a power supply like this one but not it
 
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yahia hamdy

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Feb 13, 2014
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what do u suggest to me what to do i didn't understand u
 
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numanator

numanator

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He is telling you to try to take all the components out of the computer and reassemble it while checking to make sure it is working.
 
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yahia hamdy

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Feb 13, 2014
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thanks for explaining what to do i will try but i also need another solutions plz anyone tell me solution
 
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TheProMaster

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Jun 4, 2014
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Okay, after doing a little research i'm guessing the problem is your motherboard , it could be faulty. Replace with a new one or try sending it to a computer store to get it fixed if you dont have any experience.
 
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yahia hamdy

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Feb 13, 2014
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how the problem is in my mobo the pc was running good before i bought this gpu and how my pc shutdown only when playing games how is the problem in my mobo
 
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TheProMaster

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You could have damaged it when you were putting in the gpu , a mobo is very sensitive , one bang and it could of short circuited , I'm not very sure as I'm not there with you. but have you tried doing what I told you to do?
 
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yahia hamdy

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Feb 13, 2014
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sorry i didn't but today before i posted this thread i took all my pc components i.e(cpu,gpu,fan,etc)and cleaned them and put a cooler in the cpu and i used akai if u know what is this then i ran the pc but nothing new the same issue
 
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