Graphics card causing BSOD PLEASE HELP!

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Michael298u56

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May 6, 2014
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hey i been having crazy problems with my card lately i know its the card having some sort of negative compatibility or problem with one of the components to be honest i have no idea at this point. it all started after i replaced my radeon 6950 1gb with my r9 290 4gb and ever since then i been having BSOD's that get progressively worse after so many random restarts i have already replaced my motherboard my cpu and my PSU so at this point im not sure because i also sent back the graphics card i bought because i don't experience the same issues with my old one and i thought it was my new one causing it but turns out it isn't my graphics card being defaulty i desperately need help i have my BSOD's saved also but i need a link to were i can send them

Specs:
AMD FX 8350 8 core 4.0ghz
1 tb hard drive
8gb ram
xfx 850e psu
XFX r9 290
mobo: M5A78L-MLX PLUS
 
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Tom Tancredi

Tom Tancredi

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May 9, 2013
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Download Driver Sweeper from 3DGurus or Driver Fusion. Uninstall all AMD software. Run Driver Sweeper or Fusion and REALLY remove all AMD components. Reboot and you will be in VGA mode. Go to AMD.com download the latest Catalyst (you may need to scroll down sometimes they release a newer one towards the bottom) and reinstall. Reboot, and again check.

Also did you check that your PSU is powerful enough for a R9 290? I don't know off the top of my head when combined with the FX 8xxx, your HDD, etc.
 
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Michael298u56

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May 6, 2014
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I did what i notice is that it runs ok after i let it rest for awhile but i cant play heavily demanding games like rome 2 or it crashes then it gets progressivly worse if i dont let it stay off for awhile and my psu is def enough to run it could it be that the psu is defective and not putting out the power and amps its capable of? It runs my 6950 no problem with no crashes but this card kills my computer
 
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Tom Tancredi

Tom Tancredi

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This sounds exactly as a heat issue. Download SPECCY and copy paste the first tab to show your idle temps. Then install MSI Afterburner, access it (the plane) in the tray and set the temps to display on the OSD, as well as the GPU and CPU Usage. Now crank on the game and look over your temps and usage. What temps, and how much % is CPu or GPu being utilized.
 
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Michael298u56

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May 6, 2014
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Operating System
Windows 7 Home Premium 64-bit SP1
CPU
AMD FX-8350 31 °C
Vishera 32nm Technology
RAM
8.00GB Dual-Channel DDR3 @ 669MHz (9-9-9-24)
Motherboard
ASUSTeK Computer INC. M5A78L-M LX PLUS (AM3R2) 43 °C
Graphics
S211HL (1920x1080@60Hz)
4096MB ATI AMD Radeon R9 200 Series (XFX Pine Group) 37 °C
Storage
931GB SAMSUNG HD103SJ ATA Device (SATA) 31 °C
Optical Drives
ATAPI iHDS118 6 ATA Device
Audio
Realtek High Definition Audio

runs like ice on idle
 
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Michael298u56

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May 6, 2014
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for the msi afterburner im getting 69 degrees at the highest for temps gpu usage is acting strange its going from 100 to 40 randomly when in battle my cpu usage was normal 50 percent. also the temp on my cpu is normal 50 degrees
 
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Tom Tancredi

Tom Tancredi

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Ohhh my.... Well I did a bit of digging and guess I am NOT getting a R9 in the future. I believe this will answer your issue http://www.bit-tech.net/hardware/graphics/2013/10/28/is-the-amd-radeon-r9-290x-too-hot/3 - HIGHLY recommend you listen to the video too OMG!

Synopsis: The R9 is expected to run hot, to the point that it will reach 90s to near 100c BY DESIGN. To ensure the lifespan of the fan and gpu, by default it runs only 40%, and inturn the hardware 'throttles down' the performance quite alot (this maybe why on earth your rig is experiencing 100% GPU usage! I was surprised when you posted that). While increasing the fan speed to compensate for the increase heat still at 52% fan and increased noise, the performance still wasn't back to what would be 'norms', until finally they cranked at 100% Fan (and sounding like a freaking Jet Engine) did "performance was almost brought back in line, returning a score of 2138".

So it appears there is a forced bottleneck (throttling of performance) to ensure the AMD card does NOT literally meltdown. I originally was going to suggest ensuring no OCing was involved, but was SHOCKED by this testing I stumbled across.
 
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Suztera

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Mar 18, 2014
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That refers to the reference model. The non-reference coolers helps a lot but even some non-reference r9 290 can reach the 95C so is throttled as well.
To the OP, do you have a reference model or a non-reference card?
 
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Suztera

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Mar 18, 2014
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A reference model of a R9 290 is this:
20c.jpg

Do you notice stuttering in your games when gpu usage drops.
 
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Michael298u56

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May 6, 2014
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certain games but its not severe i mean it goes much faster when gaming but it does occasionally crash when just on desktop idk how it can be my psu i just bought it from a 550w xfx to an 850w and i switch psu's to see if it would change anything but i still get the same shit a 550w is enough power for an 8350 and a r9 290 its just alot of stress i heard i really don't know anymore lol
 
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Tom Tancredi

Tom Tancredi

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May 9, 2013
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Okay hold it. First OP, I suggest a CLEAN reinstall of drivers, you skipped that completely and didn't state if you did EXACTLY those steps and what outcome happened (in games). We then looked at your results IN GAME, and your GPU spikes, so NOT likely there is a problem with any hardware, it is something going on with the GPU and the games (a heavy load) which goes back to clean OS or Clean Drivers to redo and see if it isn't a software glitch

While researching, we found that the GPU is purposefully throttled back unless you have the fan at Uber level or 100%. YES if the GPU is throttleback the temps won't go high (never hit high temps so how is it my temps) because the card is designed specifically to prevent high temps, it cuts back the capabilities ( gpu usage is acting strange its going from 100 to 40 randomly when in battle).

So OP you have potentially three sources of the issue. 1) Unless you crank the fans to 100% the hardware will auto lower performance by design, and there is no way around it 2) Drivers aren't fully/correctly installed and need a reinstall 3) OS has corruption and may just need a Reinstall.

This of course is taking into account that as of your post you did the 'basics':

Remove whatever AV your using and go to www.filehippo.com and download AVAST! or AVG, Then Download malwarebytes. Do a full system scan (By default it only does a Quick). AV doesn't pick up alot of malware, so that is what Malwarebytes helps with.
Please repeat the AV/Malware scans till the system comes up clean.

Did you install all Windows Updates? Including options except BING? Sometimes some slip through, it is BIG deal to check these.

Download and run Slim Drivers, this helps clear out miscreant little parts that sometimes DON'T get updated when we think we did. You don't need to reboot until you do the last update
 
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anthony8989

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Feb 2, 2013
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R9 290's are notorious for having this problem. Half the reviews on Newegg show this issue consistently with the Hawaii cards. Can you run GPU-Z and check the brand of memory on your R9 290? If it's Elpida - chances are your card is BSoD-ing because the cards memory and core is clocked too high. Elpida branded memory on the Hawaii cards can't push passed 900 mhz on the core. Out of the box the card is doomed to fail. Try downclocking to 850 mhz on the core and bring the memory down 15% as well.
 
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Michael298u56

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May 6, 2014
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tried that too!! i had a fan blowing on the whole damn thing this BSOD is a 124 error and im not understanding what exactly is the problem i mean it even crashes on desktop like i said so im so damn lost i just want to enjoy my r9 290

 
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anthony8989

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Feb 2, 2013
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You've tried everything. If the Hd6950 works fine but not the R9 290 then the card is probably defective. And in my experience XFX has one of the worst defect rates / RMA processes of any manufacturer. If you can , get an exchange for a GTX 780.

EDIT: Or you can go to a higher rated R9 290 like the Sapphire Vapor-X if you want to stick with AMD.
 
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