Opened up the hard disk and it's not working any more :'( Please Help

kunnu · Jun 6, 2014

Hello Guyz,
I've got a Seagate Barracuda 7200.12. it stopped being detected to my PC.I tried reinstalling my OS and checked every cable twice but found nothing. Tried connecting it to another PC and boom, It worked. Is not working only with my PC. but my pc is detecting another hdd's without a problem. So I thought thee might be some dust inside the HDD and opened it up out of curiosity and it was perfectly neat & clean until I made some finger prints on the platter :'(

I didn't know it will effect my data.

Now, it's not working with another PC's too...
When I connect it, the platter spins for a 15 seconds and stops spinning after that. Loads of photographs are in my HDD and I don't have a backup. please help me guyz. Am really in Need

Thanks in Advance.
Praveen Kumar

mickypheonix · Jun 6, 2014

HI kunnu
You should never undo the screws on a hdd beecause they are torqued down to a specific pressure
https://www.youtube.com/watch?v=5CAn22TiVV0

Onus · Jun 6, 2014

At this point, your only hope of getting data from a hard drive that was opened in a non-cleanroom environment is a professional data recovery service and a minimum of hundreds of dollars.

mickypheonix · Jun 6, 2014

if you can get the correct torque settings from seagate and a torque driver you may have a chance , otherwise as onus suggested a data recovery service is you only option

kunnu · Jun 6, 2014

Yeahh Mickey Phoenix .. I got it now. I can't undo what I've done. So, is there any help you can do?
I've called a recovery service and he is asking me my 6 months salary. Really frustated!!

mickypheonix · Jun 6, 2014

contact seagate , ask them for the torque settings , if they give them to you get a torque driver and try that , otherwise you have little choice

Onus · Jun 6, 2014

Opening a drive will have introduced particles larger than the space between the heads and the platters (imagine flying a 747 six inches off the ground).

Saga Lout · Jun 6, 2014

Assuming you tried to clean the fingerprints off afterwards with a clean dry lint cloth and you didn't scratch it, you probably leaned too hard on the head which is why it can't spin evenly and stops trying after a few seconds. I doubt you'll see those photographs again without spending a fortune but try loosening the screws off a little and try the disk again. If you overtightened, it could also affect the disks ability to spin evenly.

Don't mount the disk in the PC case - leave it so you can try different orientations - it may work horizontally but not vertically - try as many aspects as you can.

maddogfargo · Jun 6, 2014

Try re-torquing the screws

When you power it on, leave it spinning idle for a few minutes. Most HDDs have filter material along their internal airflow path to catch particles. This *MAY* help minimize contaminants that dislodge on spin up.

Onus · Jun 6, 2014

Remember that the drive was already "sick" (not being detected) before being opened. Those suggestions may work on an otherwise healthy drive (e.g. one opened purely out of misguided curiosity), but not on a drive that wasn't working anyway.

mickypheonix · Jun 6, 2014

he did say it was working on another pc , there is chance it may work if he only looked inside and did not touch anything , if torqued correctly that may work but it is a slim chance.

Saga Lout · Jun 6, 2014

Quite possible, mickypheonix and it's also possible it was only Microsoft that couldn't mount the disk when Linux may well be able to.

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Opened up the hard disk and it's not working any more :'( Please Help

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