"We couldn't create a new partition..." error while installing Windows 8.1 on Samsung 530U

TheVasar

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Sep 23, 2012
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I tried to install Windows 8.1 on Samsung 530U from USB stick, but I keep running into this error "We couldn't create a new partition...". I've tried different solutions that I found from web, but with no luck.

http://blogs.technet.com/b/asiasupp/archive/2012/03/06/error-quot-we-couldn-t-create-a-new-partition-or-locate-an-existing-one-for-more-information-see-the-setup-log-files-quot-when-you-try-to-install-windows-8-cp.aspx
Tried this and the different solutions I found in the comments.


This one seemed to work for a lot of people, but AHCI setting in BIOS is set on auto, other option was manual. And couldn't find option to disable S.M.A.R.T.
\\\\\\\\\\\\\\\\\\\\\

FIX for Installing Windows 8 Consumer Preview on Intel SSD 520

Motherboard Intel DG965WH

Make sure AHCI is enabled and <<<DISABLE S.M.A.R.T >>

en.wikipedia.org/.../S.M.A.R.T

I had previously followed the procedure above in DISKPART, so don't know if that was required.

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Solution

Tricky one, this! Problem appears to be Setup trying to install to the iSSD...

If you see any partitions at the 'Where do you want to Install Windows' screen, delete them using 'Drive Options (Advanced)' until you have Unallocated Space. Install without formatting or creating any partitions, Setup will do the rest.

 

TheVasar

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Sep 23, 2012
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I did that of course and I also did that through command line, but didn't work. I'm thinking it might be issue with drivers?

EDIT: As I understand it's some kind of HDD/SSD hybrid. Found this on Ubuntu forums. I think I have vague understanding of the problem, but don't know how to fix it. I guess the setup is reading both SSD and HDD as one and that's where the problem lies.
- Hard drive is an hybrid ssd + mechanical model is : Hitachi HDD: Z5K500-500 / HTS545050A7E380 of 500GB : 16 GB is on SSD and the
remaining part is on mechanical.

EDIT 2: I thought I'd try installing Ubuntu and it works just fine, didn't have any issues while installing.
 

Tricky one, this! Problem appears to be Setup trying to install to the iSSD which should be left blank and used as a cache. See if this helps...
http://forum.notebookreview.com/samsung/697841-guide-how-install-windows-7-8-via-usb-np700z.html
Much depends on whether you have the facility to change the Boot Order when you power on using F10 (F12 on some machines)

 
Solution

TheVasar

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Sep 23, 2012
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Actually there was nothing wrong and it was just my really really stupid mistake. I was using 16GB USB stick and the SSD part on this laptop is also 16GB, so in the partitioning section of the setup it showed the 500GB HDD drive 0 and 16GB drive 1, I thought it was some kind of bug and it was showing me my USB stick(like it does in Ubuntu install for example) so I completely ignored it all the time. After I wiped SSD setup progressed and has been installing just fine so far.

Ater installing I still kept having problems so I kept searching and searching for hours for solution finally I found a guide. http://forum.notebookreview.com/samsung/701927-clean-install-windows-7-8-samsung-7-series-chronos-laptops-expresscache.html
Did that and still wasn't able to boot up. Did more research and tried again, third time I noticed something in list volumes, drive letters had changed for some reason F: drive that should've been 350MB was 450GB and C: 350MB so I activated C: partition instead and typed bcdboot F:\windows /s C: and it worked!

So problem was mostly me not noticing the little stuff, but everyone who is having problems installing Windows on Samsung 5 or 7 series laptops follow that guide. Would be nice if Windows setup would know how to do that stuff on their own like Ubuntu.

Thanks dodger46 for your help! :)
 

Fawad N

Reputable
Jun 23, 2014
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TheVasar
I'm having trouble installing windows on Samsung Evo SSD Drive.

I have disconnected my hard drive

I can see Disk 0 - 256 GB my SAMSUNG EVO SSD
DISK 1 - my USB Stick to install windows 7

I'm getting Windows cannot locate partition or existing one error.

can you explain me in more simple detail how to fix this error?