HELP! PC keeps crashing when palys BF4

janpatz1983

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I need some info regarding my PC. If I won't play games runs smoothly. But if I play BF4. it restart, freezes all the time mostly every 10 mins. Any one can suggest what would I do?

CPU- inter core i5 3570k
mobo-asrock extreme6/tb4
gpu- eva gtx 680
psu- thermaltake 850w
OS- win 8 pro
hdd- Seagate barracuda 2tb
ssd- Samsung 120gb and adata 120gb

graphics driver is upto date
os is up to date.

Please let me know. Thanks guys!
 
Solution
Got some questions 4 u janpatz1983, do you use more than one anti-virus/spyware in real-time? What were your temps about the time it crashed? In a graphics intensive game, heat is notorious for crashing computers. I play BF3 & 4 and I've crashed several times over heat. So much so, I've went to modifying the cooling on my video card. It's an HD7950 3gb made for BF3 and overclocking. My temps were soaring past 86c. Manufacturers say they were made to take higher heat and that may be true.
Fact is, heat slows the flow of electrical current and mobo/video cards have fail/safe protections built in to slow down processing (to prevent crashing due to heat), actually dropping your frame rate (fps). My friend has an Nivida GTX760 4gb and his...

clutchc

Titan
Ambassador
Is the system new? If it has been in use for awhile, it may be crashing do to registry errors. Run CCleaner and do the Clean and Registry portions both.
https://www.piriform.com/ccleaner

You may have a driver conflict with an older gfx driver you had previously installed. Uninstall the gfx driver and run Driver Sweeper from safe mode (F8).
http://www.techspot.com/downloads/4266-driver-sweeper.html
Have it remove any AMD and Nvidia driver remnants it finds after your uninstall of the driver. Re-boot and install the correct driver for your card and OS.

There may also be malware conflicting with your drivers. Run Malwarebytes and do a FULL scan.
https://www.malwarebytes.org/
 

janpatz1983

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All my drivers are new, I didn't run the ccleaner because it's not free
 

Rexer

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Wow. Lots of reasons for this one. I know Origin (who runs EA games and BF4) has a game repair tool. He may want to try going to Origin>My Games>right click BF4 and select from the drop box repair game or update.
 

janpatz1983

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Thanks guys for your suggestions unfortunately it didn't work.
I continue doing some research and reading other threads.
I found out some troubleshooting steps.

1. Reinstall windows- clean install.
2. Update windows and drivers must be upto date.
3. Update bios .

So far I am crash free in bf4 and titanfall since I did the troubleshooting.


 

Rexer

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Got some questions 4 u janpatz1983, do you use more than one anti-virus/spyware in real-time? What were your temps about the time it crashed? In a graphics intensive game, heat is notorious for crashing computers. I play BF3 & 4 and I've crashed several times over heat. So much so, I've went to modifying the cooling on my video card. It's an HD7950 3gb made for BF3 and overclocking. My temps were soaring past 86c. Manufacturers say they were made to take higher heat and that may be true.
Fact is, heat slows the flow of electrical current and mobo/video cards have fail/safe protections built in to slow down processing (to prevent crashing due to heat), actually dropping your frame rate (fps). My friend has an Nivida GTX760 4gb and his temps are at 92c. He says it's been over 100c. That's hot.
BF3 & 4 are graphic intensive games which take a lot of processing power to resolute the huge maps. They produce the most heat on my computer.
If you have other programs running while you're playing BF make sure they're turned off. Defragging and removing spyware, also helps.
Here's a little weird thing I discovered about ASUS boards and since Asrock is affiliated with them, yours may have the same feature. In the Bios there's a surge protection program that triggers when you draw too much power. The techs at Asus said to disable it because it's pretty sensitive, plus if you have existing surge protection built along the current path (from UPS unit to psu to mobo) it's not a big necessity. It's been triggering computers to shut down and restart from boot up and it probably can be cured by a bios update or simply going into the bios and turning it off. Hope this helps.
 
Solution

janpatz1983

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Mar 31, 2013
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Hello rex,
I use only one antivirus Norton 360, my temps during crash usually range form 65-70c even less or higher still crashed before. well, I did overclocked my cpu before from 3.4ghz to 4.2 it was stable but I had so much crash specially when I play bf4 and titan.
so right now, I down grade back to 3.4 and my gpu was never overclocked..