Lowered WEI after Reboot

Greg444

Reputable
Jun 7, 2014
2
0
4,510
Hello,

I have a Lenovo G505 Windows 7 64bit laptop with an AMD A4-5000 APU with Radeon HD Graphics 1.50 GHz processor, 8.00 GB RAM and a terabyte harddisk. The Windows Experience Index score on the laptop then was 5.9 with the following:

Processor: 6.9
Memory (RAM): 6.7
Graphics: 6.9
Gaming Graphics: 6.9
Primary hard disk: 5.9

I used it primarily for playing games, the majority of which the laptop could easily handle on medium graphics/texture settings.

I decided to do a complete reboot lately and installed Windows 8 to try it out and soon decided it wasn't for me. Afterwards, I went back to Windows 7. However, my WEI score is now 4.8 with the following:

Processor: 5.0
Memory (RAM): 6.5
Graphics: 4.8
Gaming graphics: 6.1
Primary hard disk: 5.9

I've updated all of my drivers from the Lenovo site itself, installed any required updates, and installed the latest AMD Catalyst driver, with no luck on improving the WEI score. I know the laptop is capable of reaching 5.9 again, and I have no idea how the previous owner got it to be so high, but I've had absolutely no luck in reaching the same score again. I'm especially confused over how the processor score has gotten so low, and I'm reluctant to try any games again in case the performance has been affected, and I don't want to be let down.

I'd really appreciate some help in this.
 
When you install the drivers from from Lenovo, you are supposed to install the "Chipset Driver" first. Did you do that?
If no, there is no need to uninstall any of them. Just install the chipset driver again, followed by all the others in any order.

Incidentally, don't download or install Catalyst package from the AMD website. Those drivers are for add-on graphics cards on desktop computers. Only use the graphics drivers from Lenovo's website.
 

Greg444

Reputable
Jun 7, 2014
2
0
4,510
I didn't install the chipset first, actually. Went back and did that, with no result. Still 4.8. I did choose only the graphics drivers from the Lenovo website, but it still required the Catalyst Install Manager to install them. Is that a problem?

Still no idea what to do. Looking into checking if the laptop recognizes all four cores, since I did see that mentioned somewhere when I was doing research.

Do you have any idea how the processor score could have dropped so sharply?