My computer keeps crashing and I just want it FIXED

xabaddon

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Jun 7, 2014
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10,510
So long story short, I had my brother build me a computer for my birthday last year. I saw how good his was (also built by him) so I decided I would have him build me one. About a month after this was all finished, my computer started crashing when I when run over 3 programs. For example, an online game, a music player (spotify), skype, and a browser with a few tabs open. The way it would crash is the screen will freeze and a buzzing noise will come from whatever audio device I am using (headset, speakers) I took it to a computer tech guy and he told me my cooling system was inadequate. SOOO he led me to buy a CORSAIR H75 Liquid cooling system. Everything was good for about a week, and now it just did the same thing again. I am so freaking over this guys and I really need some help figuring out what the heck is wrong, I dont care how long it takes, just please help me.
 

xabaddon

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Jun 7, 2014
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10,510


okay let me know if I miss anything, not very tech savvy is this area so please for the love of God be patient.
Processor Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz 7.7 5.9
Memory (RAM) 16.0 GB 7.9
Graphics NVIDIA GeForce GTX 670 7.6
Gaming graphics 4096 MB
Total available graphics memory 7.6
Primary hard disk 1601GB Free (1863GB Total) 5.9
64-bit operating system
Im really really sorry if that is confusing
 

xabaddon

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Jun 7, 2014
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10,510
So for about an hour, I ran a bunch of programs to see if running programs is what is causing it to crash. I felt my video card and it was super super hot. That has to be the problem right?
 

xabaddon

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Jun 7, 2014
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So there's no way it could be the power supply? I've seen people with similar problems saying their power supply was faulty. Also, if it isn't that, would buying a cooling system for the gpu keep it from crashing?
 
I don't know. you can try a water cooling set up. but you'll need to make sure the power circuitry and the ram gets cool too.

you can check the voltages.

you can reset cmos. \

you can try some of the previously mentioned fixes.

if the power supply is in good shape it shouldn't be a problem. the cx brand aren't that great but............... wouldn't be the first place I'd look under these circumstances.

link card.

what hard drives do you have............. also, any ssd's ??

 

xabaddon

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Jun 7, 2014
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Okay all I took out a big panel right in the middle towards thefront of the computer to make more space and thus had to move my hard drive closer to the bottom. Is it safe if the hard disk has little space? Like it had breathing space plus a cheap stock fan system on it, I think this will help a TON, I just need to know if the hard drive will be okay. It is a Seagate barracuda 2000gb
 

xabaddon

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Jun 7, 2014
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Okay I will try this out as will as speed up the fans on the gpu and see if that helps. If it doesn't, I'll probably try a cooling system. And if THAT doesn't work, I'll just take it to a tech guy. Does that sound like a good idea?
 

xabaddon

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Jun 7, 2014
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Okay I will try it. I also found this video of a guy talking about a game, with the main point being the crash that happens during the game. This is the SAME thing my computer does, being non responsive and the most noteworthy of all, the buzzing noise... I hope this helps you understand it in some way.. unless it is just a normal thing. Anyways, here is the link https://www.youtube.com/watch?v=o-wJ4-eAAWw And if you dont link following links, just type in youtube "Battfield 3 for PC lock up freeze crash fail" by iReviewGoods.
 
game is fully patched?

this might be an annoying suggestion but............. pull the board from the machine. pull the heat sink off the cpu. clean up and reapply thermal paste. reinstall the heat sink while the board is out of the case. that way you can see as well as hear that the cpu heat sink hold down pins are fastened correctly. also, do them in a crisscross pattern. don't go around it in a clock wise or counter clock wise direction. I usually hold the motherboard up and physically look at the pins coming through and make sure they hold right. even off a little bit can mean a heat build up and shut down............. \

\I would also go into the device manager and disable any sound related driver I wasn't using. don't let windows reinstall them.
 

xabaddon

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Jun 7, 2014
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I linked the video so you could see what exactly happens during the crash, not playing that specific game. It could be anything from surfing the web to downloading something. So why disable sound drivers? It doesnt seem like that could cause the entire computer to crash
 

xabaddon

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Jun 7, 2014
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Also, I checked the event viewer on my computer and it seems that the same event occurs each time it has crashed. Not sure if this helps. The event is critical level, titled: "EVENT 41,KERNEL-POWER....The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
 

xabaddon

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Jun 7, 2014
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So I ran the HWMonitor for about 4 hours with pretty intensive gaming, along with a movie going on over on my second monitor. Me GPU got up to 70 maximum the entire time. As well as all of the Core Numbers under the "Intel Core i7 3770K" Category (Core #1, 2, 3, and "package") were all around 70 C. Aside from that, nothing really else to note. No crashes tonight though!
 

xabaddon

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Jun 7, 2014
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sorry what is a ups?
also, the wiring is about 20 years old. So youre saying that could have a part in the computer crashing? I guess not getting enough power to run it you mean?
 
what I'm alluding to is too much power or too little power. here's a manufacturers take.

Why you need it: When power goes out for even a second it can result in data loss and hardware damage which can shorten equipment life expectancy. This battery backup unit provides sufficient emergency runtime power to allow for safe closure of open files and proper shut down of electronics when an outage occurs. In addition, it safeguards electronics from commonly occurring power surges caused by storms, activity on the power grid or high-powered equipment turning on and off. Automatic Voltage Regulation (AVR) stabilizes incoming voltage, preventing chronic problems caused by minor but frequent power fluctuations.

http://www.newegg.com/Product/Product.aspx?Item=N82E16842102048