BSOD windows 8.1

steveylee · Jun 9, 2014

Hi there,

I recently bought a lenovo 11s with the i5 hashwel and i have been getting a few errors.

Every time i shut down the laptop and close the laptop over, when i try to start it again the BSOD error message "Page fault in nonpaged area (rtwlan.sys)" appears.

I have checked my event viewer and the critical message is a kernal 41 error. - Am not sure if this data is needed but more data rather than less am i right? - the error in event viewer as follows:

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />

<EventID>41</EventID>

<Version>3</Version>

<Level>1</Level>

<Task>63</Task>

<Opcode>0</Opcode>

<Keywords>0x8000000000000002</Keywords>

<TimeCreated SystemTime="2014-06-07T07:46:30.897886800Z" />

<EventRecordID>3323</EventRecordID>

<Correlation />

<Execution ProcessID="4" ThreadID="8" />

<Channel>System</Channel>

<Computer>Steven-PC</Computer>

<Security UserID="S-1-5-18" />

</System>

- <EventData>
<Data Name="BugcheckCode">80</Data>

<Data Name="BugcheckParameter1">0xffffe00109c00bf0</Data>

<Data Name="BugcheckParameter2">0x0</Data>

<Data Name="BugcheckParameter3">0xfffff800d9ba8690</Data>

<Data Name="BugcheckParameter4">0x2</Data>

<Data Name="SleepInProgress">0</Data>

<Data Name="PowerButtonTimestamp">0</Data>

<Data Name="BootAppStatus">0</Data>

</EventData>

</Event>

I have looked at other solutions, i have updated all the drivers i can via lenovos website and using the automatic search on device manager, all of which they say are up to date.

I have checked a possible cause being the bridging between my wlan and wifi but this doesn't exist i don't think.

Does anyone else have any ideas on possible causes and fixes for this problem?

Thanks in advance

Steven

weilin · Jun 9, 2014

rtwlan.exe sounds like the application realtek installs with their wireless Lan driver. Can you confirm that for me? Please check in device manager and see if your wireless card is manufactured by Realtek and which model it is.

CompGee · Jun 9, 2014

Microsoft Support page:
http://msdn.microsoft.com/en-us/library/windows/hardware/ff559023(v=vs.85).aspx

steveylee · Jun 9, 2014

Hi thanks for the reply, I can confirm the wlan is a realtek adapter:

Realtek RTL8723AU wireless LAN 802.11n USB 2.0 network adapter

This adapter is updated to the latest version. I also have 2 bluetooth devices and a windows adapter if that matters.

weilin · Jun 9, 2014

steveylee :

to quote another forum

It appears this is a known issue, the shitty Realtek driver causes blue screens. Here's their fix.

Edit: Strange, not sure why my post is double quoted... oh wells

weilin · Jun 9, 2014

Honestly, if you're handy with a screw driver, just take the bottom of the laptop off, remove the wifi card and get an Intel based solution (Centrino 62XX). Much better performance, and, more importantly, won't crash your computer.

If your Laptop supports mini-pcie (please check inside your laptop to make sure this is supported before ordering anything):
http://www.newegg.com/Product/Product.aspx?Item=N82E16833106165&cm_re=intel_6235-_-33-106-165-_-Product (this one supports Bluetooth too)
http://www.newegg.com/Product/Product.aspx?Item=N82E16833106153&cm_re=intel_6205-_-33-106-153-_-Product

steveylee · Jun 10, 2014

Thanks for the responses, it turned out it was just the realtek wlan adapter that was out of date... this is rather annoying as lenovos website didnt have the latest drivers nor did windows automatic detection find it. But ah well i finally got it sorted, thansk for the help chaps.

(P.S better than eight forums, still waiting on a BSOD expert to look at my topic...)

Lucjan78 · Jul 14, 2014

I tried it today, lost half of the day. There is a free mini-pci, you can add a disc but the wifi card was not detected by windows or linux. The installed card is strange and not standard so you cannot change it. It is really pity since this is by far the weakest point of this laptop. It seems that for yoga 2 you can change the wifi card.

Lucjan

weilin :

picturik · Aug 23, 2014

Hey there,

on my Lenovo Yoga, I needed to download this Realtek driver to resolve the problem: http://support.lenovo.com/us/en/downloads/ds039324

Peter

steveylee :

Hi there,

I recently bought a lenovo 11s with the i5 hashwel and i have been getting a few errors.

Every time i shut down the laptop and close the laptop over, when i try to start it again the BSOD error message "Page fault in nonpaged area (rtwlan.sys)" appears.

I have checked my event viewer and the critical message is a kernal 41 error. - Am not sure if this data is needed but more data rather than less am i right? - the error in event viewer as follows:

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" ></Provider>

<EventID>41</EventID>

<Version>3</Version>

<Level>1</Level>

<Task>63</Task>

<Opcode>0</Opcode>

<Keywords>0x8000000000000002</Keywords>

<TimeCreated SystemTime="2014-06-07T07:46:30.897886800Z" ></TimeCreated>

<EventRecordID>3323</EventRecordID>

<Correlation ></Correlation>

<Execution ProcessID="4" ThreadID="8" ></Execution>

<Channel>System</Channel>

<Computer>Steven-PC</Computer>

<Security UserID="S-1-5-18" ></Security>

</System>

- <EventData>
<Data Name="BugcheckCode">80</Data>

<Data Name="BugcheckParameter1">0xffffe00109c00bf0</Data>

<Data Name="BugcheckParameter2">0x0</Data>

<Data Name="BugcheckParameter3">0xfffff800d9ba8690</Data>

<Data Name="BugcheckParameter4">0x2</Data>

<Data Name="SleepInProgress">0</Data>

<Data Name="PowerButtonTimestamp">0</Data>

<Data Name="BootAppStatus">0</Data>

</EventData>

</Event>

I have looked at other solutions, i have updated all the drivers i can via lenovos website and using the automatic search on device manager, all of which they say are up to date.

I have checked a possible cause being the bridging between my wlan and wifi but this doesn't exist i don't think.

Does anyone else have any ideas on possible causes and fixes for this problem?

Thanks in advance

Steven

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