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Dropped my WD My Passport Utra external HDD

Tags:
  • Western Digital
  • Memory
  • repair
  • troubleshooting
  • External Hard Drive
Last response: in Memory
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June 9, 2014 12:15:12 PM

I accidentally dropped my external HDD and the casing popped off. It wasn't a large fall at all so i thought nothing of it, popped the case back in place with ease and plugged it back in. However this time nothing from the drive except a series of beeps. A long low beep then a high short beep. The drive doesn't seem to be spinning either. Am i just out of a drive from just a small fall? Or is there anyway i can fix this.

More about : dropped passport utra external hdd

a b } Memory
June 9, 2014 1:01:23 PM

Your out of a drive most likely, BUT if your getting a series of beeps, those would be from the computer identifying a hardware issue, which you would need to look up Error / BEEP Codes in your Motherboard manual.

If you get no beeps with it NOT plugged in then it is totally the ext HDD causing the beeps, nothing more to worry about.

YES COMPUTER HARDWARE DIES WHEN YOU DROP IT. If you that rough with delicate objects, get a ruggedized version (just like those people who needed hardened phones because the normal 'phone' always 'breaks' when dropped) but will be more expensive, but be better then losing the stuff on the drive and the drive itself.
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June 9, 2014 1:06:28 PM

Im pretty sure i can get a replacment, my next issue is how can i get the data from this drive? Thanks. And the beeping is from the external HDD itself.
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a b } Memory
June 9, 2014 1:31:36 PM

You can't unless you send it to a Data Recovery Specialist and wish to spend hundreds if not thousands of dollars for them to take apart the drive, mount the actual discs in a clean room on very expensive equipment, to try and recover what they can off it.

Always keep a BACKUP of data, BACKUP meaning a 2ND copy of EXACTLY the same data you wish to keep.
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June 9, 2014 1:40:35 PM

Thanks, its nothing that i can't get back, its just a big hassle. But better than being set back a couple thousand.
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