Memory Upgrade Question

LordFess

Reputable
Jun 9, 2014
2
0
4,510
I have just installed 12 GB of ram in my Alienware Aurora system.... In system information it says i have 8 GB installed ..... What should I do?
 
Solution
Go into the BIOS and try to attempt to find out if the motherboard recognizes that there are 3 sticks (I'm assuming that's how many you have-4gb each) installed. If it recognizes all sticks, check if all your RAM is running at the same speed (via BIOS).

SethJPC

Distinguished
Go into the BIOS and try to attempt to find out if the motherboard recognizes that there are 3 sticks (I'm assuming that's how many you have-4gb each) installed. If it recognizes all sticks, check if all your RAM is running at the same speed (via BIOS).
 
Solution

LordFess

Reputable
Jun 9, 2014
2
0
4,510
Thanks for your help! I checked the bios and it as only showing 8 as well....so I went back into my computer and saw that one of the sticks was not seated properly.so I re-seated it and booted her up and Windows is recognizing 12 GB now. Thanks again!