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Black Screen at Random Times while gaming

Tags:
  • Gaming
  • crashes
  • Drivers
  • Systems
  • Asus
  • Graphics Cards
Last response: in Systems
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June 9, 2014 6:43:07 PM

I have an Asus 64bit All in One computer, with an intel core i& CPU @ 1.73GHz, 8GB ram and Nvida GTX460.

Now then, I installed Skyrim, and League of Legends.
The issue first appeared in Skyrim. Which I also installed mods from Nexus to, thinking that it would all be easily supported.

While playing the game the screen would suddenly go black and say "No Connection". This seemed to happen when I would got to Map ingame, so I tried uninstalling some mods and it still kept happening..So i decided to try a different game to see if the issue would still happen.

I would then have to restart the computer manually with the power button. Is there a reason for this? I looked online and someone said it might have to do with the graphics card.. But i'm not really sure. That info was pertaining to the nexus mod forms. But this is happening in a game that doesn't use nexus mods at all.

I then tried League and that too keeps crashing. Just randomly.. And at medium to low graphics settings. What is the issue? Does anyone else have this problem?

More about : black screen random times gaming

June 9, 2014 6:48:18 PM

Do you have the latest drivers for your graphics card?
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June 9, 2014 6:52:29 PM

remove and reinstall the GPU drivers. this is the main cause for screen blacking out. The other reason for the screen to black out like this is if the PC's specs are not enough for the game to run properly.
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June 9, 2014 7:03:04 PM

undergroundtech said:
Do you have the latest drivers for your graphics card?


Where would I find out?
I went to the Nvidia control panel and it led me to the website where it siad i could download the 800 series? Is that really all it takes?
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June 9, 2014 7:06:30 PM

bgunner said:
remove and reinstall the GPU drivers. this is the main cause for screen blacking out. The other reason for the screen to black out like this is if the PC's specs are not enough for the game to run properly.


Well, it should work okay, I mean they all work on my other computer which doesn't even have Nvidia, and skyrim not only runs on that computer, but rarely crashes with mods. Even though it recommends the GTX260 series...
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June 9, 2014 7:07:07 PM

Victoria Nabours said:
undergroundtech said:
Do you have the latest drivers for your graphics card?


Where would I find out?

If your on windows 7 like i assume, go to the start button>right click computer>properties>on the left side hit device manager>look for display adapter>right click and hit properties.
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June 9, 2014 7:12:14 PM

Victoria Nabours said:
bgunner said:
remove and reinstall the GPU drivers. this is the main cause for screen blacking out. The other reason for the screen to black out like this is if the PC's specs are not enough for the game to run properly.


Well, it should work okay, I mean they all work on my other computer which doesn't even have Nvidia, and skyrim not only runs on that computer, but rarely crashes with mods. Even though it recommends the GTX260 series...


Sometimes there can be driver conflicts with the video card and such games. Sometimes uninstalling the driver and reinstalling it and then rebooting will fix whatever the issue occurred in the first place. Just because it works on one computer doesnt mean the same for another :) 
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June 9, 2014 7:12:41 PM

undergroundtech said:
Victoria Nabours said:
undergroundtech said:
Do you have the latest drivers for your graphics card?


Where would I find out?

If your on windows 7 like i assume, go to the start button>right click computer>properties>on the left side hit device manager>look for display adapter>right click and hit properties.

I have the Nvida control panel on this computer and it led me to the website that says I can download the 800 series.. is that all it takes?
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June 9, 2014 7:13:27 PM

undergroundtech said:
Victoria Nabours said:
bgunner said:
remove and reinstall the GPU drivers. this is the main cause for screen blacking out. The other reason for the screen to black out like this is if the PC's specs are not enough for the game to run properly.


Well, it should work okay, I mean they all work on my other computer which doesn't even have Nvidia, and skyrim not only runs on that computer, but rarely crashes with mods. Even though it recommends the GTX260 series...


Sometimes there can be driver conflicts with the video card and such games. Sometimes uninstalling the driver and reinstalling it and then rebooting will fix whatever the issue occurred in the first place. Just because it works on one computer doesnt mean the same for another :) 


Very true, well I'm currently trying to update the drivers now and then I will try again, and hopefully it will no longer crash.
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June 9, 2014 7:13:42 PM

Victoria Nabours said:
undergroundtech said:
Victoria Nabours said:
undergroundtech said:
Do you have the latest drivers for your graphics card?


Where would I find out?

If your on windows 7 like i assume, go to the start button>right click computer>properties>on the left side hit device manager>look for display adapter>right click and hit properties.

I have the Nvida control panel on this computer and it led me to the website that says I can download the 800 series.. is that all it takes?

Its worth a shot
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a b 4 Gaming
a b \ Driver
a b Ĉ ASUS
a b U Graphics card
June 9, 2014 7:16:49 PM

Victoria Nabours said:
undergroundtech said:
Victoria Nabours said:
undergroundtech said:
Do you have the latest drivers for your graphics card?


Where would I find out?

If your on windows 7 like i assume, go to the start button>right click computer>properties>on the left side hit device manager>look for display adapter>right click and hit properties.

I have the Nvida control panel on this computer and it led me to the website that says I can download the 800 series.. is that all it takes?


on that page enter your PC's info, Like gtx 400 series and what os you have. or if you want you can have it detect the hardware and point you to the correct driver.
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June 9, 2014 7:29:51 PM

undergroundtech said:
Victoria Nabours said:
undergroundtech said:
Victoria Nabours said:
undergroundtech said:
Do you have the latest drivers for your graphics card?


Where would I find out?

If your on windows 7 like i assume, go to the start button>right click computer>properties>on the left side hit device manager>look for display adapter>right click and hit properties.

I have the Nvida control panel on this computer and it led me to the website that says I can download the 800 series.. is that all it takes?

Its worth a shot


Suddenly just now, while installing the new driver... the screen went black.. not off, just blank. The computer is still on. Just nothing is there but a strange black glow. I'm on my other PC now.
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June 9, 2014 7:30:26 PM

this is different in that is doesn't say "no connection" like before.
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June 9, 2014 7:31:13 PM

Victoria Nabours said:
undergroundtech said:
Victoria Nabours said:
undergroundtech said:
Victoria Nabours said:
undergroundtech said:
Do you have the latest drivers for your graphics card?


Where would I find out?

If your on windows 7 like i assume, go to the start button>right click computer>properties>on the left side hit device manager>look for display adapter>right click and hit properties.

I have the Nvida control panel on this computer and it led me to the website that says I can download the 800 series.. is that all it takes?

Its worth a shot


Suddenly just now, while installing the new driver... the screen went black.. not off, just blank. The computer is still on. Just nothing is there but a strange black glow. I'm on my other PC now.


You're using a laptop correct? if it says no connections, then it sounds like you're connector that connects the LCD is loose

You could try booting into safe mode, when you power up the computer, before the windows splash screen pops up press F8 as fast as possible and that will bring the some options. choose to boot into safe mode with networking and try what you just did


Just noticed you said it " doesnt" say no connection, so that might rule out a loose connector. sorry :) 
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June 9, 2014 7:37:02 PM

undergroundtech said:
Victoria Nabours said:
undergroundtech said:
Victoria Nabours said:
undergroundtech said:
Victoria Nabours said:
undergroundtech said:
Do you have the latest drivers for your graphics card?


Where would I find out?

If your on windows 7 like i assume, go to the start button>right click computer>properties>on the left side hit device manager>look for display adapter>right click and hit properties.

I have the Nvida control panel on this computer and it led me to the website that says I can download the 800 series.. is that all it takes?

Its worth a shot


Suddenly just now, while installing the new driver... the screen went black.. not off, just blank. The computer is still on. Just nothing is there but a strange black glow. I'm on my other PC now.


You're using a laptop correct? if it says no connections, then it sounds like you're connector that connects the LCD is loose

You could try booting into safe mode, when you power up the computer, before the windows splash screen pops up press F8 as fast as possible and that will bring the some options. choose to boot into safe mode with networking and try what you just did


Just noticed you said it " doesnt" say no connection, so that might rule out a loose connector. sorry :) 


The one with the issue is a desktop, I just restarted it and the screen is back.. just wondering. Could it at all have to do with overheating?
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June 9, 2014 7:44:07 PM

bgunner said:
Victoria Nabours said:
undergroundtech said:
Victoria Nabours said:
undergroundtech said:
Do you have the latest drivers for your graphics card?


Where would I find out?

If your on windows 7 like i assume, go to the start button>right click computer>properties>on the left side hit device manager>look for display adapter>right click and hit properties.

I have the Nvida control panel on this computer and it led me to the website that says I can download the 800 series.. is that all it takes?


on that page enter your PC's info, Like gtx 400 series and what os you have. or if you want you can have it detect the hardware and point you to the correct driver.


Okay, I checked it out and its downloading now. I'll run the games and see if there is any improvements, and no crashing! It says everything is up to date, but I'm going to try running a game again.
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June 9, 2014 7:44:09 PM

Victoria Nabours said:
undergroundtech said:
Victoria Nabours said:
undergroundtech said:
Victoria Nabours said:
undergroundtech said:
Victoria Nabours said:
undergroundtech said:
Do you have the latest drivers for your graphics card?


Where would I find out?

If your on windows 7 like i assume, go to the start button>right click computer>properties>on the left side hit device manager>look for display adapter>right click and hit properties.

I have the Nvida control panel on this computer and it led me to the website that says I can download the 800 series.. is that all it takes?

Its worth a shot


Suddenly just now, while installing the new driver... the screen went black.. not off, just blank. The computer is still on. Just nothing is there but a strange black glow. I'm on my other PC now.


You're using a laptop correct? if it says no connections, then it sounds like you're connector that connects the LCD is loose

You could try booting into safe mode, when you power up the computer, before the windows splash screen pops up press F8 as fast as possible and that will bring the some options. choose to boot into safe mode with networking and try what you just did


Just noticed you said it " doesnt" say no connection, so that might rule out a loose connector. sorry :) 


The one with the issue is a desktop, I just restarted it and the screen is back.. just wondering. Could it at all have to do with overheating?



It is possible, to try and verify it see if you can download this

http://www.cpuid.com/softwares/hwmonitor.html

and report your voltages and temps for the CPU

Also go into task manager and see what the CPU usage is at. Have you made any changes to the desktop computer? internally, like hardware changes. Also how long have you had it? and whens the last time it was properly cleaned out.

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June 9, 2014 7:52:53 PM

undergroundtech said:
Victoria Nabours said:
undergroundtech said:
Victoria Nabours said:
undergroundtech said:
Victoria Nabours said:
undergroundtech said:
Victoria Nabours said:
undergroundtech said:
Do you have the latest drivers for your graphics card?


Where would I find out?

If your on windows 7 like i assume, go to the start button>right click computer>properties>on the left side hit device manager>look for display adapter>right click and hit properties.

I have the Nvida control panel on this computer and it led me to the website that says I can download the 800 series.. is that all it takes?

Its worth a shot


Suddenly just now, while installing the new driver... the screen went black.. not off, just blank. The computer is still on. Just nothing is there but a strange black glow. I'm on my other PC now.


You're using a laptop correct? if it says no connections, then it sounds like you're connector that connects the LCD is loose

You could try booting into safe mode, when you power up the computer, before the windows splash screen pops up press F8 as fast as possible and that will bring the some options. choose to boot into safe mode with networking and try what you just did


Just noticed you said it " doesnt" say no connection, so that might rule out a loose connector. sorry :) 


The one with the issue is a desktop, I just restarted it and the screen is back.. just wondering. Could it at all have to do with overheating?



It is possible, to try and verify it see if you can download this

http://www.cpuid.com/softwares/hwmonitor.html

and report your voltages and temps for the CPU

Also go into task manager and see what the CPU usage is at. Have you made any changes to the desktop computer? internally, like hardware changes. Also how long have you had it? and whens the last time it was properly cleaned out.



On the task manager currently with spotify, chrome and nvidia Geforce experience open, the CPU is at 8% and jumping around from there but staying at about 10%. This computer is an inheritance and it's just now that I've been updating it. It hadn't been updated since september. So I updated everything just recently. I've just been cleaning it out. What I find weird about this computer is it has two separate hard drives the C: and D; drive. D being the 1 terabyte. Which has my games installed on it.

Voltages:0.920 V
There's several temps:
intel cores are all at 180F(varying)
st31000528AS is at 114F degrees
and TMPIN0 at 167F
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a b U Graphics card
June 9, 2014 7:59:13 PM

C: drive is always the drive that has the OS on it. many times with a multiple drive system the second drive letter will vary due to how it is set up while the OS is being installed.

If an SSD is installed the OS and some programs will go on the SSD that can use the performance. the second drive will usually be used for storage and programs that don't need the drive speed to operate efficiently.

In my case I split my 1TB drive in to a couple drives to separate certain info. This means the one drive has 3 letters assigned to it.
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June 9, 2014 8:12:14 PM

bgunner said:
C: drive is always the drive that has the OS on it. many times with a multiple drive system the second drive letter will vary due to how it is set up while the OS is being installed.

If an SSD is installed the OS and some programs will go on the SSD that can use the performance. the second drive will usually be used for storage and programs that don't need the drive speed to operate efficiently.

In my case I split my 1TB drive in to a couple drives to separate certain info. This means the one drive has 3 letters assigned to it.

Would you say it's beeter to have my gaming files on the C drive then? Or does it not really matter?
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June 9, 2014 9:02:04 PM

bgunner said:
remove and reinstall the GPU drivers. this is the main cause for screen blacking out. The other reason for the screen to black out like this is if the PC's specs are not enough for the game to run properly.


After playing skyrim for about a half an hour (the longest I have been able to so far) the screen went black suddenly again and said "no signal." So I'm thinking it has to do more with overheating? and the CPU? But I'm really baffled at why it just suddenly goes off, yet the fan is still running.

Also these are the minimum requirements for skyrim from steam:
Minimum:
OS: Windows 7/Vista/XP PC (32 or 64 bit)
Processor: Dual Core 2.0GHz or equivalent processor
Memory: 2GB System RAM
Hard Disk Space: 6GB free HDD Space
Video Card: Direct X 9.0c compliant video card with 512 MB of RAM
Sound: DirectX compatible sound card

seems that my processor is less than 2.0GHz, but could that be causing the crash?

My other PC a Toshiba Laptop has 2.30GHz and it hardly crashes. When it does it just quits to desktop, and I'm thinking that has mroe to do with the nexus mods.
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June 9, 2014 9:08:38 PM

Victoria Nabours said:
bgunner said:
remove and reinstall the GPU drivers. this is the main cause for screen blacking out. The other reason for the screen to black out like this is if the PC's specs are not enough for the game to run properly.


After playing skyrim for about a half an hour (the longest I have been able to so far) the screen went black suddenly again and said "no signal." So I'm thinking it has to do more with overheating? and the CPU? But I'm really baffled at why it just suddenly goes off, yet the fan is still running.

Also these are the minimum requirements for skyrim from steam:
Minimum:
OS: Windows 7/Vista/XP PC (32 or 64 bit)
Processor: Dual Core 2.0GHz or equivalent processor
Memory: 2GB System RAM
Hard Disk Space: 6GB free HDD Space
Video Card: Direct X 9.0c compliant video card with 512 MB of RAM
Sound: DirectX compatible sound card

seems that my processor is less than 2.0, but could that be causing the crash?

does your computer shut completely off? if not then it sounds like it might actually be your monitor, do you have another cable you could use? i
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June 9, 2014 9:16:00 PM

undergroundtech said:
Victoria Nabours said:
bgunner said:
remove and reinstall the GPU drivers. this is the main cause for screen blacking out. The other reason for the screen to black out like this is if the PC's specs are not enough for the game to run properly.


After playing skyrim for about a half an hour (the longest I have been able to so far) the screen went black suddenly again and said "no signal." So I'm thinking it has to do more with overheating? and the CPU? But I'm really baffled at why it just suddenly goes off, yet the fan is still running.

Also these are the minimum requirements for skyrim from steam:
Minimum:
OS: Windows 7/Vista/XP PC (32 or 64 bit)
Processor: Dual Core 2.0GHz or equivalent processor
Memory: 2GB System RAM
Hard Disk Space: 6GB free HDD Space
Video Card: Direct X 9.0c compliant video card with 512 MB of RAM
Sound: DirectX compatible sound card

seems that my processor is less than 2.0, but could that be causing the crash?

does your computer shut completely off? if not then it sounds like it might actually be your monitor, do you have another cable you could use? i


No, that's the weird thing. The computer is still on, fan running lights on... just the screen and sound are completely gone. Such as an hdmi cable to connect to my laptop?
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June 9, 2014 9:25:28 PM

Victoria Nabours said:
undergroundtech said:
Victoria Nabours said:
bgunner said:
remove and reinstall the GPU drivers. this is the main cause for screen blacking out. The other reason for the screen to black out like this is if the PC's specs are not enough for the game to run properly.


After playing skyrim for about a half an hour (the longest I have been able to so far) the screen went black suddenly again and said "no signal." So I'm thinking it has to do more with overheating? and the CPU? But I'm really baffled at why it just suddenly goes off, yet the fan is still running.

Also these are the minimum requirements for skyrim from steam:
Minimum:
OS: Windows 7/Vista/XP PC (32 or 64 bit)
Processor: Dual Core 2.0GHz or equivalent processor
Memory: 2GB System RAM
Hard Disk Space: 6GB free HDD Space
Video Card: Direct X 9.0c compliant video card with 512 MB of RAM
Sound: DirectX compatible sound card

seems that my processor is less than 2.0, but could that be causing the crash?

does your computer shut completely off? if not then it sounds like it might actually be your monitor, do you have another cable you could use? i


No, that's the weird thing. The computer is still on, fan running lights on... just the screen and sound are completely gone. Such as an hdmi cable to connect to my laptop?


sounds like it could be a cable issue
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June 9, 2014 9:28:15 PM

undergroundtech said:
Victoria Nabours said:
undergroundtech said:
Victoria Nabours said:
bgunner said:
remove and reinstall the GPU drivers. this is the main cause for screen blacking out. The other reason for the screen to black out like this is if the PC's specs are not enough for the game to run properly.


After playing skyrim for about a half an hour (the longest I have been able to so far) the screen went black suddenly again and said "no signal." So I'm thinking it has to do more with overheating? and the CPU? But I'm really baffled at why it just suddenly goes off, yet the fan is still running.

Also these are the minimum requirements for skyrim from steam:
Minimum:
OS: Windows 7/Vista/XP PC (32 or 64 bit)
Processor: Dual Core 2.0GHz or equivalent processor
Memory: 2GB System RAM
Hard Disk Space: 6GB free HDD Space
Video Card: Direct X 9.0c compliant video card with 512 MB of RAM
Sound: DirectX compatible sound card

seems that my processor is less than 2.0, but could that be causing the crash?

does your computer shut completely off? if not then it sounds like it might actually be your monitor, do you have another cable you could use? i


No, that's the weird thing. The computer is still on, fan running lights on... just the screen and sound are completely gone. Such as an hdmi cable to connect to my laptop?


sounds like it could be a cable issue


within the computer? Because I don't have it hooked up to anything. It's just the desktop its self. Note that it's just a monitor with everything inside, so what cable do you mean?
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June 9, 2014 9:33:08 PM

Victoria Nabours said:
undergroundtech said:
Victoria Nabours said:
undergroundtech said:
Victoria Nabours said:
bgunner said:
remove and reinstall the GPU drivers. this is the main cause for screen blacking out. The other reason for the screen to black out like this is if the PC's specs are not enough for the game to run properly.


After playing skyrim for about a half an hour (the longest I have been able to so far) the screen went black suddenly again and said "no signal." So I'm thinking it has to do more with overheating? and the CPU? But I'm really baffled at why it just suddenly goes off, yet the fan is still running.

Also these are the minimum requirements for skyrim from steam:
Minimum:
OS: Windows 7/Vista/XP PC (32 or 64 bit)
Processor: Dual Core 2.0GHz or equivalent processor
Memory: 2GB System RAM
Hard Disk Space: 6GB free HDD Space
Video Card: Direct X 9.0c compliant video card with 512 MB of RAM
Sound: DirectX compatible sound card

seems that my processor is less than 2.0, but could that be causing the crash?

does your computer shut completely off? if not then it sounds like it might actually be your monitor, do you have another cable you could use? i


No, that's the weird thing. The computer is still on, fan running lights on... just the screen and sound are completely gone. Such as an hdmi cable to connect to my laptop?


sounds like it could be a cable issue


within the computer? Because I don't have it hooked up to anything. It's just the desktop its self. Note that it's just a monitor with everything inside, so what cable do you mean?


The connector that connects to the back of your monitor to your graphics card
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a b 4 Gaming
a b \ Driver
a b Ĉ ASUS
a b U Graphics card
June 9, 2014 9:33:44 PM

he is forgetting it is an All-in-One PC. Play the game in windowed mode so you can run a temp monitoring program while playing. watch the temps and see what they hit and get back to us please.

It may be time to take it apart and blow out the dust bunny's that have taken up habitation in there.
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June 10, 2014 11:56:53 AM

bgunner said:
he is forgetting it is an All-in-One PC. Play the game in windowed mode so you can run a temp monitoring program while playing. watch the temps and see what they hit and get back to us please.

It may be time to take it apart and blow out the dust bunny's that have taken up habitation in there.


Temperatures are remaining constant. At about 170F for the intel core, and for the nvida is staying at about 150F while playing in windowed mode..
I opened up what I could on the computer last night and blew around, because dust could be a factor. But the computer only opens at a small section, I think where you can put an extra hard drive. But I really don't know. I'd probably have to get a real professional to actually open the computer because even though i took out all the screws it doesn't open the back entirely. Also sounds like it's running good, I'm going to try and play in full screen and see if I notice the computer fan blowing stronger or anything like that.

Crashed after about an hour, the same way.
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June 10, 2014 3:36:42 PM

we need the CPU temp not CPU core temps. This is a different measurement altogether. Also please give the temp readings in Celsius as this is the standard mesurement that we all use when talking about PC's. Most monitoring programs will have a way to read either. example 170°F = 76.667ºC. THis is way hot for the CPU. so If the actual CPU is reaching this same temp this is your issue, overheating. The only way to tell is to check the CPU temp and not the core temp.
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June 10, 2014 6:07:31 PM

bgunner said:
we need the CPU temp not CPU core temps. This is a different measurement altogether. Also please give the temp readings in Celsius as this is the standard mesurement that we all use when talking about PC's. Most monitoring programs will have a way to read either. example 170°F = 76.667ºC. THis is way hot for the CPU. so If the actual CPU is reaching this same temp this is your issue, overheating. The only way to tell is to check the CPU temp and not the core temp.


Okay well, it's just those same temps only in Celsius, for the intel core it's about 79-80 C. Nvidia at 69C varying while playing all in windowed mode. Again I'll have to just play the game until it crashes, see if those temps change.
Let me know if that seems right, these are all that I'm seeing as far as temperatures on my CPUID HWMonitor
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a b U Graphics card
June 10, 2014 7:23:13 PM

your CPU is over heating and causing the system to shut down to save the CPU. Chances are that the cooler is filled with dust causing the overheating issue.

you can do a google search for a tear down video of your system to help save a few bucks instead of sending it to a PC shop.
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June 10, 2014 9:11:51 PM

bgunner said:
your CPU is over heating and causing the system to shut down to save the CPU. Chances are that the cooler is filled with dust causing the overheating issue.

you can do a google search for a tear down video of your system to help save a few bucks instead of sending it to a PC shop.


Very likely! Alright, will do! Thanks for your help!
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!