Computer turns on, all start up sounds come on, but no display

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Deasiion

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Jun 10, 2014
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Today, I was excited to start playing with my new storage drive. I installed it, and everything seemed to work perfectly. I begun downloading all my game libraries onto my new storage drive. I then started playing Stranger's Wrath on Steam while the rest of my library was downloading. At one point in the game, the level 3 boss, my computer unexpectedly shutdown. The shutdown did not seem particularly noteable, because Windows recovered very quickly, within 10 seconds Windows was back and it sent me the message on a prompt that Windows had recovered from an unexpected shutdown. I didn't think anything of it at the time. I did think it might have something to do with the game I was playing, but I wasn't concerned because everything was still working perfectly.

I started playing Stranger's Wrath again, and sometime during the boss fight, my computer again unexpectedly shutdown. Unfortunately, after my computer turned back on after this shutdown, it had no display. The lights turn on, all the fan noise starts up, and I can hear all of the start up sounds, including skype start up sound, but no display. All I see is the black screen, or the no signal screen on all the different types of dislay (HDMI 1, HDMI 2, VGA, and Display Port).

I'm hoping you nice folks might know the solution to my problem, and be kind enough to share.

My Rig Specs:
  • *Intel Core i7-4770K 3.5GHz Quad-Core Processor
    * Noctua NH-C14 CPU Cooler
    *Asus Z87-Pro ATX LGA1150 Motherboard
    *G.Skill Ripjaws X Series 16GB (2 x 8GB) DDR3-1600 Memory
    *Corsair Force Series GT 120GB 2.5" Solid State Drive
    *Western Digital RE 3TB 3.5" 7200RPM Internal Hard Drive
    *EVGA GeForce GTX 770 4GB Dual Superclocked ACX Video Card
    *Thermaltake VN10001W2N ATX Full Tower Case
    *Corsair 860W 80+ Platinum Certified Fully-Modular ATX Power Supply
    *LG WH14NS40 Blu-Ray/DVD/CD Writer
    *Asus VS278Q-P 27.0" Monitor
    *Asus PCE-AC68 802.11a/b/g/n/ac PCI-Express x1 Wi-Fi Adapter
    Running on Windows 7



 
Solution
D
Alright men, we've got our solution. The Bios did need to be reset, and it was reset correctly. However, when I reset the Bios, I unhooked one of the power supply cords, and my lack of attention to detail caused me to be held up by a silly mistake. Thanks for your aid, Vic, it was the piece of information that lead to me double check my work again, when I was trying to look for the easy, quick way out the first time. Thanks especially to Sam Jackson for his help and time; it was incredibly nice of you! Thanks, lesson is, double check, and spend the time to do it right!
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Sam Jackson

Sam Jackson

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1. Is is a legit copy of windows 7?
2. Have you connected your monitor to your mobo or gpu?
3. All your power is plugged in right? So all the power connectors are plugged in on your graphics card?

Boss fight may have something to do with the cpu and gpu having to work harder? But your specs don't look like it's the problem.
 
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Deasiion

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1.Indeed, it is a legitimate copy of Windows 7.
2.Correct. Let me clarify, the computer was working perfectly, up until these problems. The monitor is connected to the gpu.
3. Correct. Nothing has changed (at least, nothing I'm aware of) since this incident. I don't think any of the connections or anything like that have somehow become disloged. I'll keep on checking, but I don't think that's our problem.

Could be a problem with the motherboard or graphics card in relation to the game IE it could have been caused by some problem with the game interacting with the mobo or graphics card, you could be onto something, but I'm not really sure if that's here or there right now. Good thinking, not quite the solution though.
 
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Sam Jackson

Sam Jackson

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There are several possible reasons why a monitor would turn off randomly. Some of the reasons relate to the monitor while others relate to the computer.

Tip: If the monitor is staying on, but losing signal (e.g. the power light goes from green to orange) this is almost always an issue with the computer and not the monitor. If the monitor power light turns off, then it is almost definitely a problem with the monitor.


Monitor overheating

One reason the monitor could shut off is because it is overheating. When a monitor overheats, it will shut off to prevent damage to the circuitry inside. Causes of overheating can be dust build-up inside the monitor, external heat or humidity where the monitor is used (especially on a hot summer day), or other blockage of the slits or holes that allow the heat to escape.
If the monitor is overheating, it is best to unplug the monitor and let it cool down fully before using again. Then, if you have canned air (anti-static, for electronics), try to blow out any dust that may be inside the monitor casing. If the room where the monitor is being used is very hot, find a way to cool it down, either by turning on a fan or the air conditioning system. Wait until the room cools down some before trying to use the monitor again.
Also, if you're using an older CRT monitor, upgrading to a newer flat panel display will resolve many heat related issues in a hot environment.


Loose cable

Although not as common, if the power cord is loose and is not securely connected to the back of the monitor it can cause the monitor to turn off. This can cause a loss in power, resulting in the monitor shutting off. Make sure the power cord is firmly in place in the back of the monitor. It's also possible that the power connector in the monitor is going bad and not receiving adequate power from the power cord. In this case, it is typically best to replace the monitor instead of having it repaired.


Bad Monitor

Another reason the monitor could shut off is because of a malfunction in the circuitry. There could be a short in the wiring or some other failure in the circuitry, causing the picture to go black or causing the monitor to shut off completely. In this case, there may not be much you can do other than buying a new replacement monitor. Monitors are usually not economical to have repaired since the repair cost can cost more than the price of a new monitor. You could bring the monitor to a computer repair shop to have it looked at, but they are probably going to also recommend replacing the monitor.


Video card or motherboard problem

If the monitor is staying on, but you loose the video signal, it's very likely an issue with the video card or motherboard in the computer. This could also be an issue with the computer or video card overheating or a defect with the video card.



Googles help tho...^
 
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Deasiion

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No, no, I can't get any display at all. I can hear the sounds, the computer starts up, but there is no display in my monitor.


Indeed, from your list, it appears the problem is in fact with the computer.
 
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Sam Jackson

Sam Jackson

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Try plugging your monitor into something else, like connect a ps3 or something to it (unplug the cable that goes to the computer first) and see if a image comes up on the monitor.
 
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Deasiion

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Jun 10, 2014
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I have an update: I was trying to reset the bios back to the manufacturers' settings. Its a 3 pinned little ah heck, and I removed the CMOS jumper from the starting two pins, then reinserted it on the other two pins. I made sure the power was disconnected and off completely, and I pressed the power button with the jumper on the 2 pins. I put the jumper back on the original two pins it was on, and I hooked my computer back up to the power. I turned my computer on. Still no display.
So I hooked the jumper back onto the other 2 pins, the 2 pins used to reset the CMOS, and with the power on, I turned on the computer. It seemed to work, because the computer did not power on at all, despite being hooked up to its power source. So, I put the jumper back onto its original 2 pins again, and turned the power on, and still no display.
 
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D

Deasiion

Reputable
Jun 10, 2014
5
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4,520
Alright men, we've got our solution. The Bios did need to be reset, and it was reset correctly. However, when I reset the Bios, I unhooked one of the power supply cords, and my lack of attention to detail caused me to be held up by a silly mistake. Thanks for your aid, Vic, it was the piece of information that lead to me double check my work again, when I was trying to look for the easy, quick way out the first time. Thanks especially to Sam Jackson for his help and time; it was incredibly nice of you! Thanks, lesson is, double check, and spend the time to do it right!
 
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Solution
Sam Jackson

Sam Jackson

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Jan 2, 2014
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Happy gaming! Remember to select the best answer ;)

 
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