Blue screen - Crashing - W7

TuggyTug

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Jan 4, 2011
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Hi,

Today my PC begun to crash (mainly when playing games) and automatically restarting.

It begun with a blue screen error: PAGE_FAULT_IN_NONPAGED_AREA

I restarted and all seemed OK. Though after a while, I think a few minutes after booting up a game, it crashed again.

I got a different blue screen error this time: IRQL_NOT_LESS_OR_EQUAL

I've had this error a couple of times since, but not a repeat of the first.

Now, I looked for solutions online. I've uninstalled a fair few drivers, and I've completely removed my graphics driver and reinstalled it. I've cleared up the registry, startup, etc.

Now I seem to be getting blue screens but without either of the first two error codes/message.

I would love to know what the issue is. It happened suddenly - I don't think I had installed anything new.

Any help would be greatly appreciated.

Thanks


Here are some details of the current error:

This came up when the PC restarted after a blue screen (in a Windows dialog box):

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 2057

Additional information about the problem:
BCCode: 3b
BCP1: 00000000C0000005
BCP2: FFFFF88013143180
BCP3: FFFFF880038C9770
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\061014-55910-01.dmp
C:\Users\Rob\AppData\Local\Temp\WER-151398-0.sysdata.xml

Read our privacy statement online:
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C:\Windows\system32\en-US\erofflps.txt



This is a Critical event in the Event Viewer for the System

Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 10/06/2014 8:54:44 PM
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (2)
User: SYSTEM
Computer: Rob-PC
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:


XML:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
    <EventID>41</EventID>
    <Version>2</Version>
    <Level>1</Level>
    <Task>63</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8000000000000002</Keywords>
    <TimeCreated SystemTime="2014-06-10T19:54:44.749668500Z" />
    <EventRecordID>180714</EventRecordID>
    <Correlation />
    <Execution ProcessID="4" ThreadID="8" />
    <Channel>System</Channel>
    <Computer>Rob-PC</Computer>
    <Security UserID="S-1-5-18" />
  </System>
  <EventData>
    <Data Name="BugcheckCode">59</Data>
    <Data Name="BugcheckParameter1">0xc0000005</Data>
    <Data Name="BugcheckParameter2">0xfffff88013143180</Data>
    <Data Name="BugcheckParameter3">0xfffff880038c9770</Data>
    <Data Name="BugcheckParameter4">0x0</Data>
    <Data Name="SleepInProgress">false</Data>
    <Data Name="PowerButtonTimestamp">0</Data>
  </EventData>
</Event>
 

TuggyTug

Distinguished
Jan 4, 2011
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18,510


Here's a link: https://onedrive.live.com/redir?resid=FE17A2BBF258053B%21127

I ran a quick Windows Memory Test for the RAM. It didn't find anything, though it only ran once and it was over in less than 30 minutes so I don't think it was extensive.

Should I try the memtest program?
 

TheMooMooTV

Honorable
Apr 29, 2013
180
0
10,710
You could try it but I don't think RAM is the issue here.

First of all, update your network drivers.

Your wireless network driver is out of date...

athrx athrx.sys Wed Nov 24 00:11:58 2010

Update it.

Your Realtek Ethernet controller driver is also out of date.

Rt64win7 Rt64win7.sys Tue Aug 23 14:55:41 2011

Update it.

AVG is installed...

avgldx64 avgldx64.sys Tue May 13 13:20:22 2014

It can cause quite a lot of problems, I suggest you remove it and install Microsoft Security Essentials instead.

Why have you got Driver Verifier enabled?

Do you know what it is?

2: kd> !verifier

Verify Flags Level 0x000009bb

STANDARD FLAGS:
[X] (0x00000000) Automatic Checks
[X] (0x00000001) Special pool
[X] (0x00000002) Force IRQL checking
[X] (0x00000008) Pool tracking
[X] (0x00000010) I/O verification
[X] (0x00000020) Deadlock detection
[X] (0x00000080) DMA checking
[X] (0x00000100) Security checks
[X] (0x00000800) Miscellaneous checks

You should disable it.

Go to Start
Type in verifier.exe
Then click Delete existing settings
Restart your computer.
 

TuggyTug

Distinguished
Jan 4, 2011
15
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18,510
Thanks for your reply.

I think I've updated my wireless network driver now, though they didn't provide an installation utility. Just copied over the contents.

I have updated my ethernet controller, too.

Verifier isn't active anymore, I had already turned it off. I tried it because of recommendations found on sites (such as this one) for the issue I am having. The idea was that it may discover the driver that's causing the issue. I don't think it did.

I have also switched to Security Essentials.

I have memtest set up and ready, but I won't try it until I've tested the PC first to see if the issue is still occurring.