Razer Tiamat 7.1 Very Terrible and Glitchy sound!

Vax

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Oct 27, 2013
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So I've owned my Tiamat 7.1 headphones now for quite a while. Things have been looking up for me in terms of money, and thus I decided to get a new one after my pet rabbit(Who no longer lives here mind you :mad: )chewed through my old Razer headphones, which worked flawlessly! I decided to blow the $200 on these Tiamat 7.1 headphones, having read tons of "THESE HEADPHONES ARE THE EMBODIMENT OF EARGASM!!!" etc. etc. yadda yadda, expecting them to be so good I could hear gods voice in them or something.

Well, when I plugged them in and used them? They were thee most terrible headphones I'd ever experienced. Even my wife's simple stereo headphones that were 7 years old were performing better.

I discovered the Razer Surround software, and some tutorials on how to use the Windows sound configuration to bring out the 7.1 element. After having tried almost everything, having carefully followed every tutorial word for word, I am at a complete loss, the sound is still terrible.

Here's an attempt to describe the sounds I hear:

First of all, there's background static, even at even, middle ground volumes. I can clearly hear one set or more of the 7.1 speakers in there giving off a very annoying, subtle static, which is only audible when there's no sound going through, but still..When my headphones for $200 are meant to be SILENT!? THEY SHOULD STAY SILENT!!!! :mad:

Next, and this is the primary source of my increasingly intense frustration. The issue I CANNOT get removed no matter what I've tried: Overlapping sound between the speakers.

"What do you mean by 'overlapping sound'?"
Let's take an example game, like Skyrim. I stand in the middle of a large city, like Whiterun, with ambient noise all over the place, people talking etc. I start slooowly turning my camera in circles around my character, and when I do so, as the sound has to switch from one speaker to the next, there's a very brief hiccup, like .00001 seconds of no sound, that ends up sounding like a click, before sound returns.
It is especially odd when in the world map. Every time I hover my cursor over, for example, a city icon, there's this random effect noise that usually comes up to inform you that you're hovering over a button. That subtle bing tone, makes the sound from my surroundings increase ever so slightly, until the cursor-hovering-over-a-map-icon sound stops, at which point sound returns to normal.

To some, this might not be a big deal, but I blew $200 on this piece of ****. Shouldn't it at least work properly? :\

Here's what I've tried:

1) Recalibrating through the Razer Surround software. When I 'test' the calibration, the act of transferring from 1 speaker to the next is very choppy, uneven, and to say it bluntly, not worth $200.

2) Configuring through the Windows 8.1 regular sound config(Clicking the little speaker icon and choosing playback devices). This has given me the best sound so far, but still doesn't solve the 'clicking' deal.

3) Decreasing Windows volume from 100 to 30, and using the Tiamat's cord attached, RIDICULOUSLY huge remote control sized pad that has 5 buttons on it.....to increase/decrease volume instead. No effect, it just gave me some finger excersize. I even tried to switch between the front/rear/side/center etc. sounds to make them line up perfectly. No change.


"So why not just use them with stereo until you get some new headphones?"
I've had these $200(Yes I'm gonna keep repeating that) headphones for less than a year. I intend to damned well have them work FLAWLESSLY for another 3-4 for that outrageous price.

And when I go to regular stereo(4 speakers, two front, two rear), the front speakers sound fine, but whenever there's noise behind me? For example a companion walking DIRECTLY behind me in Skyrim, idly talking to me as we travel? It sounds like they're trying to speak to me through a very insulated, dense wall, and I have to struggle to hear them. Eventually I just get irritated and turn around to face them, at which point they sound normal again, and I hear them just fine.


This is starting to make me out-of-control furious. Why would Razer release a pair of headphones for this price, and have them not even work properly? :\
Any help that can be given to help me fix this? I'd be most grateful.